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Germany
Work Background
GoogleOperations Manager
Jun. 2020Dublin, Ireland๐ธ Local Compliance and Business Growth: Ensured operational readiness for new entity launches across several geographies. Handled regulatory changes with risk for business shut down and costly penalties. ๐ธ Vendor Ops: Led multicultural support teams across LATAM, APAC and EMEA. Implemented Vendor strategy to assist sustainable entity growth.
๐ธ Process Improvement and Risk Management: Remediated invoicing system gaps to ensure continuous improvement, cost efficiency and adherence to best practices in critical processes.
GoogleSocial Impact AI Partnerships
Apr. 2023Dublin, County Dublin, Ireland๐ธ Supported expansion of AI models for flood forecasting in partnership with Geological Survey of Brazil (SGB). 2 million cell phone notifications sent and over 250 flood alerts were made available on Search and Google Maps, reaching over 9 million people in Brazil in H2 2023.
FreelanceConsulting Service
Aug. 2013๐ธ Brave Generation Academy: Supported leveraging AI for business innovation and product development across 11 hubs.
๐ธ Style in a Box: Supported rental fashion startup launch in the UK.
GoogleSenior Account Manager
Dec. 2014 - Jun. 2020Dublin๐ธ Supported enterprise clients like Inditex and Santander Bank with their revenue growth strategies across Europe, Asia and LATAM.
๐ธ Provided a high-touch experience for an extensive portfolio of clients across several industries (retail, finance, travel), monitoring key performance indicators and enabling revenue growth.
๐ธ Supported product launches and beta-testing, gathering feedback and influencing product changes.
GoogleProgram Manager at Google Ad Grants
Feb. 2018 - Aug. 2018County Dublin, Ireland๐ธ Expanded Community Forums to 4 additional languages, hired and trained community managers.
๐ธ Defined outreach engagement strategy for Ad Grants Top Contributors.
๐ธSupervised Community Forums support queries and quality metrics amid a critical policy change rollout