Cezara Iacoboaei

Head of Customer Success

ConsultingSales & BizDevMarketingPartnerships ManagerHead of Growth💸 Marketing👍 Sales & BizDev🧨 ConsultingCustomer Success ManagerPolitical ConsultantLife CoachingCommunications ManagerPR Manager

I am a Head of Customer Success with 15 years of hands-on experience in account management and team leadership. I focus on long-term customer success and revenue growth. My global client portfolio covers various sectors: technology, software development, fintech, gaming, healthcare, consumer goods, trade. I achieve revenue targets of 14 million EUR annually. With a strong commercial mindset, I create growth strategies for client retention, making sure objectives and KPIs are met. I negotiate contracts, manage budgets and oversee cost control. I lead and coach teams of up to 15-20 people. I lead with a focus on: clear and open communication, optimal team set-up, feedback for continuous learning and development.

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