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Work Background
AllstateLicensed Customer Service Representative
Jan. 2022Tampa, Florida, United States
AllstateSales Specialist
Jan. 2021 - Jan. 2022
Skf Enterprises LLCSenior Operations Manager
Apr. 2015 - Jan. 2021
Skf Enterprises LLCDirector of Operations
Apr. 2015 - Jun. 2016Tampa/St. Petersburg, Florida AreaHiring, training & maintaining sales staff, coordinating with multiple call centers & vendors across the globe to insure in house call volume and conversion quota was being met. Managing relationship between internal departments, & managing multiple PNL's, as well as providing daily, weekly and monthly financial and performance reports to company owners.
TMI Marketing Group LLCSales Manager
Jan. 2014 - May. 2015Tampa/St. Petersburg, Florida AreaTrying my best to create a work environment for our sales team that is safe, inspires confidence & by all means, produces results.