lululemonSenior Project Manager
Oct. 2023 - May. 2025Vancouver, British Columbia, Canada• Partnered with product and engineering leads to establish program scope, define measurable objectives, and outline key milestones across multiple teams and projects. • Engaged in planning to co-develop program charters, ensuring clarity on goals, timelines, cross-team responsibilities, budget and resourcing. • Led project planning and execution across all program teams by managing timelines, milestones, and dependencies, proactively identifying risks, tracking progress, and resolving or escalating blockers. • Collaborated with engineering teams to understand system architecture and dependencies, led design reviews and technical discussions, and ensured technical solutions aligned with long-term architectural, scalability, observability and business goals. • Served as central point of contact between engineering, product, design, QA, DevOps, and stakeholders by translating business requirements into technical tasks and facilitating Agile ceremonies. • Led PMO team to drive end-to-end project delivery, ensuring deliverables met technical standards and business expectations, while coordinating releases and deployment schedules with business and engineering teams. • Reported progress to leadership and stakeholders, managed expectations around timelines, scope, and outcomes, and communicated risks and trade-offs. • Evaluated and improved engineering and project delivery processes, promoted best practices in Agile and Scrum methodologies, and fostered a culture of continuous improvement. • Led incident response processes and calls, managed the on-call support rotation, and maintained incident management procedures to ensure timely resolution. • Led Vendor collaboration to resolve integration incidents, streamline support processes, strengthen working relationships •Managed resource allocation and budgets of up to $5 million, reviewed team structure and composition, participated in resource rating and hiring process to optimize team performance and capacity