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Work Background
Holiday Inn Club VacationsVIP Experinece Regional Event Manager
Jul. 2024Orlando, Florida, United States
Hilton OrlandoF&B Sales Manager
Jan. 2024 - Feb. 2024Orlando, Florida, United States-Responsible for all group dining sales for 5 restaurant outlets within the hotel, everything from casual to fine dining.
-Collaborated closely with clients to understand their event requirements and deliver customized solutions that exceed expectations.
-Successfully managed a portfolio of group dining sales for multiple restaurant outlets, consistently achieving and surpassing revenue targets.
-Coordinated with internal teams to ensure seamless execution of events, from menu planning to operational logistics.
-Played a key role in securing high-profile events, such as booking a new restaurant buyout for 500 guests, resulting in over $95K in revenue.
MPI Greater Orlando ChapterDirector of Education
Jul. 2023 - Dec. 2024
Palm Restaurant GroupSales & Events Manager at The Palm Florida
Jul. 2021 - Jan. 2024Orlando, Florida, United States-Led all aspects of catered functions, from planning to execution, for fine dining restaurants across multiple locations.
-Developed and maintained relationships with clients and local influencers to drive business growth and increase sales year over year.
-Ensures excellence in guest satisfaction through effective training of staff, commitment to a "Do Whatever It Takes" attitude" and a hands-on, lead by example management style
-Identify qualifying business potential, closing business, overcoming objections, negotiating, upselling and understanding the client's needs through Features-Adjectives-Benefits selling
-Leveraged CRM systems to manage client information, track sales performance, and identify areas for improvement.
-Actively participated in local networking events and industry associations to stay abreast of market trends and opportunities.
-Conduct client visits that are targeted and meaningful to build private dining sales
*Greatest achievement is increasing sales year or year by more than 5% and bringing in local companies who continuously booked events.
Drive Shack Inc.Senior Event Sales Manager
Jul. 2019 - Jul. 2020West Palm Beach, Florida Area-Built and nurtured long-term client relationships based on trust and communication, resulting in increased referrals and repeat business.
-Managed and maintained client information in CRM system ensuring accurate sales data. Leveraged reporting to uncover new business.
-Negotiated and developed catering & event contracts that support business profit goals while ensuring customer needs were met.
-Played a key role in the pre-opening, marketing, and sales efforts of a new hospitality entertainment facility, exceeding sales goals quarterly.
-Developed prospecting strategies and conducted targeted sales calls to secure corporate group bookings.
-Collaborated with cross-functional teams to ensure seamless event execution and customer satisfaction.
-Established a strong network of industry contacts, including CVBs, DMCs, hotels, and corporate planners, to support business objectives and drive revenue growth.
*Greatest accomplishment was exceeding sales goals quarterly and booking over 500K in the month of December 2021
So EPIC EventsEvent Manager & Owner
Nov. 2016 - Jan. 2024West Palm Beach, Florida Area-Successfully identified and secured bookings for private events and weddings, resulting in significant revenue growth year over year.
-Exclusively built a small business providing intimate venues event and catering sales resulting in zero to achieving $150,000+ in the first year.
-Managed venue operations and built strategic partnerships with key stakeholders to drive business success.
-Attended various networking events around South Florida to build a network supporting business objectives and generating venue sales. -Actively participated in leadership training programs and networking events to enhance professional development and industry knowledge.
*Greatest achievement is increasing sales year or year by more than 15% and running 2 successful venues.
Rennova HealthAccount Manager
Feb. 2016 - Nov. 2016West Palm Beach, FLSUCCESS STORY
Exceeded sales goals quarterly by generating new sales with a +15% increase each month. HOW I BROUGHT VALUE TO THIS ROLE
Researched new clients, preformed sales calls, and set appointments to demo a new software product to potential facilities. Maintained CRM database and leverage reporting to achieve sales goals. Managed relationships, prospected, identified client needs, cross-functionally partnered with company departments.
HealthGAINSAccount Manager
Sep. 2013 - Oct. 2015Aventura, FLSUCCESS STORY
Maintained over $1 million dollars in sales through existing client relationships and maintained exceeding sales goals each month. HOW I BROUGHT VALUE TO THIS ROLE
Managed existing clients, obtained orders, presented new products and provided 5-star customer service. Retained 300+ clients. Maintained and leveraged Salesforce.com CRM system sales records and tracking to provided strategic recommendations based on previous order history. Built relationships through trust, communication, and follow-through. Trained new account managers on processes, systems, policies, and sales skills.
Quality Importers Trading CompanyNational Account Manager
Jul. 2012 - Jul. 2013Weston, FLSUCCESS STORY
Increased new business by +40% within the first year and consistently maintained exceeding sales goals. HOW I BROUGHT VALUE TO THIS ROLE
Oversaw 100+ cigar & tobacco wholesale and retail accounts across the globe. Prospected new clients via social media, web leads, referrals, networking, and cold calling. Built relationships, attended tradeshows, and networking events to build brand awareness and capture new business opportunities in the market.
Android WatchesSales and Marketing Manager
Jan. 2010 - Jun. 2012Deerfield Beach, FLSUCCESS STORY
Increased wholesale business by +30% and retail business by +40% within the first year. HOW I BROUGHT VALUE TO THIS ROLE
Sales & Marketing Manager, Android Watches, Deerfield Beach, FL
Lead day to day operations including invoicing, proposals, shipping logistics, and reporting. Maintained and services local showroom for retail clients. Responsible for handling website updates for clients and eBay sites for retail products. Planned, executed, and attended all events and tradeshows form end-to-end, including Baselword, the largest jewelry & watch show in the world. Set sales objectives monthly for accounts and strategically developed creative ways to increase business. Maintained social media accounts, email marketing campaigns, and all sales & marketing strategies.
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