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Work Background
Principal & Founder
HRCollabPrincipal & Founder
Aug. 2023Canada
Sr. Manager of HR, Business Partner & DEIA and Talent Acquisition Lead
Campbell Soup CompanySr. Manager of HR, Business Partner & DEIA and Talent Acquisition Lead
Feb. 2013 - Aug. 2023MississaugaProvides leadership and expertise in human resource strategies and practices to assigned client groups in the Canadian organization in addition to leading or sharing expertise on key enterprise-wide projects and initiatives. Serve as a strategic business partner and change agent in helping drive people and organizational capability - aligning initiatives across teams. Lead the development and implementation of human resource strategies for a variety of client groups that support our vision and values and result in an engaged productive workforce. Lead the talent development process across the client groups to develop a strong succession plan across the teams and ensure the retention and engagement of key talent. Lead the performance management processes across the client groups, including legal and employee relations counsel for all internal or external employee transitions. Lead the alignment of systems, tools, policies and procedures across the organization to support legislative requirements, while supporting local and global visions, values and strategies. Coach leadership team members across the organization to enhance organizational performance and drive high levels of engagement and retention in addition to coaching in the areas of Diversity Equity and Inclusion. Lead or participate as team member on the Canadian &/or Global HR or Business project teams (i.e. HR Transformation, Recruitment and Onboarding Revitalization, Retention taskforce, Inclusion & Diversity). Lead and facilitate all training programs created by our Centre of Excellence, as well as create and facilitate sessions on an as-needed basis in response to a timely business need. Recruitment of high-potential talent to enable the strategic direction of the organization and support a diverse workforce philosophy Lead Inclusion & Diversity strategy and Employee Resource Groups on behalf of the Canadian organization and sit on the global ERG steering committee
Director of Human Resources
NYGÅRD InternationalDirector of Human Resources
Mar. 2012 - Nov. 2012Acted as the primary contact for the entire Canadian retail group (President of Retail, Directors of Operations, District Managers, and Store Managers ), providing prompt resolution of issues and consultation in the consistent application of all HR processes and programs, in compliance with corporate policies, and legislation. • Partnered with managers and supervisors on employment related matters, providing coaching on progressive discipline, performance improvement plans and terminations. • Provided ongoing management expertise to projects such as the performance review process, disciplinary issues and resolution, impacting key performance metrics through effective coaching practices • Developed HR policies and procedures to support retail operations while ensuring legislative compliance and drove implementation of policies and procedures. • Developed the company’s Workplace Violence and Harassment policy and procedures in compliance with new legislation. • Developed and/or facilitated numerous workshops for retail field management concerning Performance Management and Documentation, Performance Appraisals, Selective Interviewing, Coaching and Development, Networking and Recruitment, Loss Prevention, and Selling Skills. • Partnered with other HR professionals in the company in order to collaborate on processes which impacted the company as a whole - collaborated on various programs and projects such as re-vamping the on-boarding process, training and development, and corporate Health & Safety and the appraisal process. • Provided day-to-day employee relations support, assisting the retail group in facilitating improved performance, corrective measures, process and expectation coaching, and following up on issues. • Researched and investigated issues relating to policy violation, employment and legislated requirements. Was the lead and primary contact for matters regarding workplace harassment as well as the open door policy as it related to the retail division
Manager of Human Resources - Retail
NYGÅRD InternationalManager of Human Resources - Retail
Aug. 2007 - Mar. 2012Acted as the primary contact for the entire Canadian retail group (Directors of Operations, District Managers, Store Managers and store employees), providing prompt resolution of issues and consultation in the consistent application of all HR processes and programs, in compliance with corporate policies, and legislation. • Partnered with managers and supervisors on employment related matters, providing coaching on progressive discipline, performance improvement plans and terminations. • Provided ongoing management expertise to projects such as the performance review process, disciplinary issues and resolution, impacting key performance metrics through effective coaching practices • Developed HR policies and procedures to support retail operations while ensuring legislative compliance and drove implementation of policies and procedures. • Developed the company’s Workplace Violence and Harassment policy and procedures in compliance with new legislation. • Developed and/or facilitated numerous workshops for retail field management concerning Performance Management and Documentation, Performance Appraisals, Selective Interviewing, Coaching and Development, Networking and Recruitment, Loss Prevention, and Selling Skills. • Partnered with other HR professionals in the company in order to collaborate on processes which impacted the company as a whole - collaborated on various programs and projects such as re-vamping the on-boarding process, training and development, and corporate Health & Safety and the appraisal process. • Provided day-to-day employee relations support, assisting the retail group in facilitating improved performance, corrective measures, process and expectation coaching, and following up on issues. • Researched and investigated issues relating to policy violation, employment and legislated requirements. Was the lead and primary contact for matters regarding workplace harassment as well as the open door policy as it related to the retail division
Regional Supervisor
NYGÅRD InternationalRegional Supervisor
Mar. 2004 - Aug. 2007GTA West• Delivered the ultimate customer experience by ensuring the right people, product, and programs were in place to service the customer. • Responsible for the financial management of a number of stores within a geographical area including sales, shrink, and wage cost. • Created and managed the execution of store business plans to drive results while maximizing business opportunities. • Ensured training and development plans for all employees were based on career aspirations and development needs. • Evaluated store sales and payroll goals identifying opportunities for improvement in order to maximize profitability. • Ensured compliance to brand-directed strategic merchandising directives. • Drove brand loyalty by leading team to deliver outstanding customer experience through consistent follow-up on all team members’s selling skills, clientele development and maintenance. • Assessed and coached the store leadership team, providing a consistent level of performance feedback in order to enhance continued skill development. • Developed hiring plans to meet specific needs of the business and to support the district succession plan ensuring successful orientation of new hires. • Approved all hiring and termination decisions after thorough review of circumstances and documentation. • Coached and held accountable leadership team members to all KPI's, compliance with company policies, best practices and procedures. • Inspired customer-centric culture by recognizing and rewarding all team members. • Responsible for employee dispute resolution and escalated customer situations. • Ensured community involvement to drive brand awareness and loyalty through local marketing events. • Interacted with all levels of Management to develop productive and collaborative working relationships to support the business objectives. • Conducted and facilitated numerous training workshops as the subject matter expert for the company’s Selling Skills program.
Store Manager - Training Manager
Laura CanadaStore Manager - Training Manager
Jan. 2001 - Jan. 2003Toronto, Canada Area• Recruited, trained, motivated and developed a winning team that provided exemplary customer service, resulting in year-over-year increases in sales. • Merchandise management including visual presentation and monitoring of stock levels/mix to support the customer profile. • Staff scheduling based on customer traffic and sales trends in order to maximize sales potential while keeping costs in line. • Acted as a role model to my team in supporting all company objectives and demonstrating excellence in personal sales contribution. • In addition to acting as the lead Manager in my region, I was also responsible for the orientation and training of new Store Managers in the area and I conducted regular Orientation and Sales Training for all levels of new retail associates joining the company.

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