TIERRA MADRE LANDSCAPE SERVICESBusiness Operations Manager
Jul. 2013 - Sep. 2014PhoenixTIERRA MADRE Landscape Services, a licensed, full service landscape maintenance company, has been providing community and commercial landscaping services to Arizona since 1995. • Planned, prioritized, and organized work effectively; worked effectively under pressure and time deadlines
• Actively reviewed key performance measurements and ensured process improvement strategies are identified and incorporated
• Oversaw and provided excellent customer service. Customer follow up, and retention.
• Assisted in the day-to-day operations of the company to include employee management, tracking and monitoring of performance, as well as company financial
Key Achievement
• Improved the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow, management, business processes and organizational planning