Chelsi Jump

Account Manager @Batch Real Estate

United StatesSales ManagerBusiness Development ManagerEmail Marketing Manager💸 MarketingActor👍 Sales & BizDevSinger🧨 Consulting🎥 EntertainmentCustomer ResearcherCustomer Success ManagerCommunity ManagerPostGraduate🎓 StudentEngagement ManagerAccount Manager

Passionate Account Manager with a Bachelor of Fine Arts degree in Theatre from Texas State University. My creative background fuels my dedication to storytelling and performance, translating into innovative client solutions and lasting relationships. With over five years of experience in account management, client onboarding, and lead generation, I specialize in building trust and delivering tailored strategies that ensure client satisfaction and retention. I thrive on delivering value, quality, and excellence in every client interaction. Let's connect and explore how my unique blend of creativity and account management expertise can contribute to your team's success.

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Work Background

Glory & BrandAccount Manager

Dec. 2023 - Jun. 2024RemoteServes as the main point of contact for our clients- owners of interior design and architecture firms, trade professionals, and personal brands in the interior design field. Guides client through Brand Discovery, Design & Build, and then onward through any ongoing services.

WinmoAccount Manager

Dec. 2021 - Oct. 2023Atlanta, Georgia, United StatesManaged book of business of 250+ accounts- processed renewals, provided support throughout the course of term, and identified potential upsell opportunities. Monitored usage and assisted assigned brands and agencies in discovering potential business opportunities and strategy via Winmo's lead generation database. Consistently exceeded monthly goal of 82% retention and maintained a top performer status on my team.

Digital Pharmacist Inc.Onboarding Specialist

Jun. 2020 - Dec. 2021Austin, Texas Metropolitan Area · RemoteManaged 1st year accounts to ensure a smooth transition from new sales process to long term customer with a digital engagement platform for local pharmacies across the US. Facilitated initial onboarding as well as additional trainings based on usage to facilitate full adaptation of software. Consistently maintained a 5 star customer satisfaction rating.

Independence Coffee CompanyBusiness Development Manager

Aug. 2017 - May. 2020Austin, TexasSourced potential business opportunities and managed pipeline of an office coffee sales program. Cultivated strong professional connections utilizing on-site presentations, trade shows, cold calling and email outreach. Placed orders for clients via online portal and made recommendations for products as well as equipment to further expand the account.

Fogo de ChãoSales Assistant

Aug. 2016 - Aug. 2017Austin, TexasAssisted with growing business through relationship building, sophisticated selling strategies, aggressive outbound sales efforts, organization and persistence to increase overall group sales. Conduct in person demos and presentations to potential customers and oversee actual event on day of event.

Texas Lions Camp, Inc.Performance Arts Activity Director

May. 2014 - Aug. 2016Kerrville, TexasDeveloped content and curriculum to teach voice, dance and acting to various age groups of children with special needs and physical disabilities during the summer months. Envisioned and directed all seasonal stage performances.