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Work Background
Head of Sales Department
QUASH.aiHead of Sales Department
Feb. 2024 - Jun. 2024México · Remote• Lead and supervise the marketing team, ensuring alignment with business objectives. • Manage the sales team, including lead generation and developing business relationships with potential clients. • Develop and execute the company's global commercial strategy, ensuring compliance with sales objectives. • Supervise the after-sales team to ensure customer satisfaction and retention. • Create and manage the sales pipeline, optimizing workflow and operational efficiency. • Take charge of the successful closing of deals, negotiating favorable terms and conditions for the company. • Direct the penetration of new markets and the positioning of the brand globally. • Drive increased consumption and loyalty of existing accounts through effective strategies. • Establish and maintain strong business relationships with customers and suppliers, seeking mutually beneficial collaboration opportunities.
Regional Sales Manager
ProvenirRegional Sales Manager
Jan. 2023 - Jan. 2024México · Remote• Develop and execute the sales strategy in the assigned territories. • Manage key relationships with large clients and conduct effective contract negotiations. • Identify and leverage business development opportunities to maximize business growth. Notable Achievements: • Successful opening of new markets in Mexico and Central America. • Outstanding positioning of the brand in the target markets. • Establishment of a significant strategic collaboration with a Credit Information Society.
Head of Sales
Finerio ConnectHead of Sales
Mar. 2020 - Dec. 2022Área metropolitana de Ciudad de México• Develop and execute the organization's sales strategy. • Manage strategic relationships with large clients and lead contractual negotiations. • Analyze clients, consumers, competitors, market and trends through market research and relevant resources. • Direct the creation and successful development of the commercial and after-sales area from scratch, establishing a solid base in Mexico and serving as a reference for other countries. • Maximize sales by effectively positioning Finerio Connect as a leading company in the region. • Implement an accelerated prospecting system to attract a greater number of clients and exceed commercial objectives. • Leverage the commercial team through the implementation of a specialized training program and best practices.
Senior Business Development
Visor ADLSenior Business Development
Sep. 2019 - Mar. 2020• Develop strategic relationships with key business leaders and representative agents to generate interest in the company's products and services. • Negotiate contracts and agreements with potential clients, ensuring favorable conditions for both parties. Notable Achievements: • Maximization of sales through the successful positioning of Visor ADL as a leading company in the region. • Developing a deep understanding and knowledge of the industry and market trends. • Comprehensive analysis of clients, consumers, competitors, market and trends through market studies and other resources.
Key Account Manager
ApliKey Account Manager
Aug. 2018 - Sep. 2019Ciudad de México y alrededores, México• Direct the commercial strategy to attract and retain customers in the assigned territory. • Develop and implement innovative strategies to maximize placement opportunities. • Manage strategic relationships with large clients and lead contract negotiation. Notable Achievements: • Comprehensive management of commercial operations in the country, including contracts, orders and budgets. • Close collaboration with business managers, general managers and general operations as a key contact person. • Efficient coordination of key aspects of operations, consolidating Apli's position as a market leader.
Sales Representative
WeWorkSales Representative
Jul. 2017 - Mar. 2018México• Build and maintain strategic relationships with a portfolio of key clients to ensure long-term retention and satisfaction. • Acquire a deep understanding of client needs and propose solutions that align with their objectives. Notable Achievements: • Increased WeWork's market share by 25% by effectively presenting the value proposition and successfully closing sales. • Exceeded sales quota by 150%, with outstanding recognition for one quarter and consistently exceeding 120% in the remaining quarters. • Developed new models to improve the tracking of sales prospects, resulting in successful retention of a greater number of clients. • Responsible for generating sales prospects in Bogotá and Mexico City, achieving a conversion of 70% of prospects into clients.
Senior Inside Sales Representative Uber Eats
UberSenior Inside Sales Representative Uber Eats
Mar. 2017 - Jun. 2017México• Research and develop strategies for products and services, ensuring effective adaptation to market needs. • Implement marketing plans and strategies to exceed established sales quotas. • Track and analyze marketing and sales data to identify areas for continuous improvement. Notable Achievements: • Achieved a 15% quarterly sales increase, recognized twice for exceptional performance. • Successful launch of the brand in new cities such as Puebla and Guadalajara, exceeding growth plans by 120%. • Successful positioning of the Uber Eats brand in new markets, establishing it as one of the three most relevant brands in Mexico City. • Recognition as best seller on two occasions, highlighting consistency in exceptional performance. • I developed the commercial team by implementing a specialized training program, contributing to the growth and effectiveness of the team.
Senior Inside Sales Representative Uber for Bussines
UberSenior Inside Sales Representative Uber for Bussines
Jun. 2016 - Feb. 2017México• Maximize business opportunities by identifying and taking advantage of new business sources. • Obtain greater positioning of the Uber for Business brand in the market. • Facilitate ongoing training of sales representatives to improve team performance. • Develop and execute new sales programs to drive team effectiveness and growth. Notable Achievements: • Successful launch of the business model in Mexico, attracting large accounts that contributed to the profitability of the new service. • Conducting numerous market research to evaluate the organization's competitive position and maximize business opportunities with new clients. • Generation of an annual turnover of 300K USD through the acquisition of new clients during management. • Exceeded sales plan by 30%, resulting in a significant increase in market share for Uber for Business.
Costumer Support  Representative Uber
UberCostumer Support Representative Uber
Sep. 2015 - Jun. 2016México• Manage customer service tickets into incidents, making crucial decisions and maintaining accurate documentation of transactions. • Demonstrate a proven track record in customer service by resolving questions and collaborating to expedite solutions. Notable Achievements: • Successful management of an average of 1,600 cases per month, guaranteeing efficient and timely attention. • I achieved a 50% decrease in response time compared to similar cases, improving operational efficiency. • Continuous recognition by customers, with satisfaction ratings of over 95% on numerous occasions. • Successful training of customer service agents in Bogotá, Mexico City and Monterrey, resulting in high customer satisfaction ratings. • Establishment of effective processes that contributed to reducing response times by 50%, significantly improving the customer experience.
Premier Banking
Santander MéxicoPremier Banking
Jan. 2013 - Aug. 2015México• Accountable for advising and selling financial products and services to both consumer and small business customers. • Interacted with customers in providing some services ranging from valuable advice about their accounts.
Senior Personal Banker
BBVASenior Personal Banker
Apr. 2008 - Dec. 2012México• Supported branch with obtaining new customers by canvassing local business. • Created new business opportunities, understand consumers' financial demands and cross-sell products and services.

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