Requests
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
💰100%
Investor & VC
💸100%
Marketing
✔️100%
IT
Geos
🇺🇸100%
United States
Work Background
Buyers Edge PlatformClient Manager
Oct. 2023Establish and deepen client relationships Improve the customer experience Market Analyses Identify cross brand opportunities Create Sales Plan
Hexaware TechnologiesQuality Evaluator
Jan. 2022 - Jul. 2023Sandy Springs, Georgia, United StatesProvide necessary insights to areas of improvement in quality control Calibrating the evaluation process as per client expectations Analyze team Performance and identify training needs Conducting daily/Weekly quality feedback sessions Responsible for ensuring relevant documentation is up to date Provide process refreshers, training inputs as required Following quality processes thoroughly, checklist standard etc on process
Hexaware TechnologiesOnline Reputation Management
Nov. 2021 - Jan. 2022Sandy Springs, Georgia, United StatesReviewed, analyzed and aggregated customer reviews and social network commentary about mobile app for client Supported Social Media team as needed Respond to comments with understanding and helpful advice Engage customers in app reviews and on social media for more information about their issued to help mobility team determine root causes
The SelectSocial Media Marketing Manager and Event Planner
Apr. 2019 - Feb. 2023Sandy Springs, Georgia, United StatesDeliberate planning, strategy and goal setting, Development of brand awareness and online reputation, Content management, Cultivation of leads and sales and Reputation management
Employees Retirement System of GeorgiaPension Analyst III
Dec. 2013 - Mar. 2019Two Northside 75 Suite 300 Atlanta, GA 30339Process and maintain quality control for retirement, death, group term life insurance, post retirement and service costing Serve as a Subject Matter Expert death benefits and group term life insurance Identify, reconcile and resolve accounts requiring contribution adjustment Evaluate and process retirement benefits based on applicable law, rules and regulations Review and reconcile reports for monthly payrolls (supplemental and monthly pension and death benefits) for multiple pension plans Provide assistance with resolution of retirement and death benefit disputes Monitor retirement and death benefits to ensure timely processing and compliance with rules and regulations Research and audits relevant data to determine retirement benefits while ensuring compliance with State requirements Serve as backup for management and assist with process escalations Conduct legal research as necessary to ascertain proper interpretation of authorizing legislation, applicable statutes, regulations , policies and procedures Conduct individual counseling to Member/Retirees/Beneficiaries for multiple plans Conduct and lead WRAP (Workshop for Retirement Application Process) sessions
Employees' Retirement System of GeorgiaLarge Plan Supervisor
May. 2008 - Nov. 2013Two Northside 75 Suite 300 Atlanta GA 30318Created development plans and evaluate staff performance Distributed and managed daily workflow for staff Coached and mentored employees in succession planning Created reports to track progress and quality control Resolved complicated customer service issues and handle call escalations Developed and trained staff others on new functionality and system/process changes Identified, reconciled and resolved accounts requiring contribution adjustments; worked closely with IT to test and implement system updates Conducted internal systems testing and recommend enhancements Created and maintained quality control measures for financial calculations and payments Performed quality control for death benefits and group term life insurance accounts for multiple state pension plans Created and reviewed estimates for retirement, death and group term life insurance benefits, and post retirement adjustments Worked with accounting on outstanding invoices (Overpayment recovery process) Balance payroll for multiple pension plans (Garnishments/deductions/overpayments)
Employees Retirement System of GeorgiaRetirement Specialist Lead
Apr. 2008 - May. 2008Two Northside 75 Suite 300 Atlanta GA 30318Created design documents for PARIS Project to integrate data and calculations from legacy systems to new system for Group Term Life Insurance, retired members, Death Processing, Supplemental Payments Approved and verified all death benefit payouts Verified all death benefits and group term life insurance calculations Provided documentation, training and mentoring for peers Tracked and recorded quality control data for section
Employees Retirement System of GeorgiaRetirement Specialist II
Mar. 2006 - Apr. 2008Two Northside 75 Suite 300 Atlanta GA 30339Served as team lead; performed quality control reviews for peers Processed death benefits for active and retired state employees for multiple pension plans Calculated group term life insurance payments Verified retirement benefits and group term life insurance for retired state employees
Employees Retirement System of GeorgiaRetirement Specialist I
Apr. 2004 - Mar. 2006Two Northside 75 Suite 300 Atlanta, GA 30318Determined eligibility for death benefits due to appropriate beneficiaries of state employees and retirees for multiple pension plans Advised beneficiaries of required legal documents for death benefits process Calculated Group Term Life Insurance payments Corresponded with plan participants regarding pension benefits according to state laws Processed archived file requests and provided administrative and clerical support for
Employees Retirement System of GeorgiaAdministrative Assistant
Oct. 1997 - Apr. 2004Two Northside 75 Suite 300 Atlanta, GA 30318Advised beneficiaries and employers regarding plan participant deaths Reviewed and processed legal documents for beneficiaries Processed retirement death benefit claims Responded to general inquiries via inbound calls and correspondence Provided administrative and clerical support for Division Director and Assistant Division
Intch is a Professional Networking App for the Future of WorkSee more people like Saadia on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
501474 people
39
CEO @ Papillon
15
Production Assistant
16
Program Manager @ DISH Network
134512 people
39
CEO @ Papillon
15
Consultant for construction project management and construction company turnaround. @ Self Employed
31
VicePresident @ ZhenFund