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Network Power<100 people
Roles
💸100%
Marketing
📝50%
Influencer or Blogger
🗿50%
HR
Geos
🇧🇷50%
Brazil
Work Background
Naper.aiSearch Engine Optimization Manager & Content Producer
Mar. 2024RemoteAt Naper.ai, we are dedicated to revolutionizing e-commerce with innovative AI-driven solutions such as Image-To-Product, Product Image Generator, Product Enrichment, and Category Tree Generator. Our focus is on enhancing user experience by making these tools intuitive and easy to use. Through cutting-edge artificial intelligence, we optimize product catalogs and category trees, making e-commerce operations more efficient and effective.
Agência PanBusiness Development
Sep. 2022São Paulo, São Paulo, Brasilprospecção comercial, desenvolvimento de projetos, atendimento e relacionamento com clientes e fornecedores
Agência PanSEO Manager | Content Creator
Feb. 2022Today, as a partner of Pan, I'm a team lead and attend the demands for our SEO cell. Project management for blog's content production, SEO writing and optimizations, for Samy Road Brasil (influence marketing agency), Uncle K (ecommerce), Oddie (service startup), Dream Store (e-commerce), From Future (marketplace) and Climatempo (meteorology). Daily and tools:
- keyword research (ubersuggest)
- editorial calendar planning
- SEO optmization strategies (on page, off page, URL analysis and construction, linkbuilding, backlinks +)
- Client relationship management
- blog writing / SEO copywriting - creation and triggering of email marketing (Hubspot) - rich material production
- CRM (Hubspot, active campaing)
- information architecture in partnership with UI team (Figma)
- Research, analysis and reporting (through Google search console, SEMrush and G analytics)
- Monthly meetings for report presentation and follow-up to the client and project
TeleperformanceSupervisor
Aug. 2018 - Apr. 2019Natal, Rio Grande do Norte, BrasilI joined the Netflix team within Teleperformance as a bilingual supervisor in August 2018 through the selection process. For two weeks I went through the intense training to absorb Teleperformance's processes and organizational culture. We performed group dynamics, activities and placement tests. At the end I was approved and ready to perform my role as a bilingual supervisor. In the operational routine I managed multiple teams, each composed of between 12 and 20 people. I supervised up to 40 people simultaneously. Some of my responsibilities included:
-Monitor individual and team goals metrics;
-Coaching and trainning my supervised employees (individual and group); -Operational activity to ensure the practical knowledge of the activities performed by the supervised;
-Ensure the execution of the company's processes as passed in the training sessions;
-Participate in meetings with Netflix to understand company demands and interests;
-Be the point of contact for the national team with the Netflix team in the United States, Mexico or other headquarters around the world. Many of the colleagues, including supervisors and superiors, asked for assistance in making the calls in English. They trusted my experience with the language, based on my life experience living a year in the United States and having studied English throughout my childhood. In particular, I enjoyed being a coach and helping out my team members. I was often approached by members of other teams who felt more comfortable having coaching sessions with me than with their supervisor, even though it was not allowed by the company. Unfortunately the working environment with my superior became unhealthy due to unethical behavior on his part, which soon after I left (I resigned, in April 2019) caused his resignation.
Apenas UseFundador
Apr. 2017 - Jan. 2022Natal, Rio Grande do Norte, BrasilIn the last few years I had the opportunity to learn about: -Process mapping: I designed the company's processes to get visibility into my operation and understand what could be improved. -E-commerce: from planning an online store to implementation.
*Category and subcategory planning;
*SEO and page optimization
*Template optimization *UX writing;
*Product registration
*Banners creation
*Integrations with ERP, CRM and Marketplaces *Order management (fulfillment)
*Negotiation with suppliers *Customer success. -Facebook Ads: basic activities, guided by tutorials and colleagues.
*Campaign planning (attraction, re-marketing, upsell)
*Creation of static and video ads
*Audience definition
*Setting up pixel tags; -ActiveCampaign: basic activities, guided by tutorials and colleagues.
*Lead capture;
*Email marketing automation;
*Organizing contact lists; -Customer Success:
*Online sales (direct, chat and phone).
*Customer Service
*Crisis Management. -Production *Photography *Audiovisual content editing
*Production of content on sustainable fashion and circular economy
*Piece curation
*Styling
*Rehearsals It has been quite a journey! Check out the full story of my Apenas Use trajectory in this attached post :D
Hunos Export E Import ServiceAssistente de exportação
May. 2015 - Oct. 2015Natal, Rio Grande do Norte, BrasilAs an export assistant at Hunos, I was able to explore the world of international trade. It was only 5 months of experience, with intense learning, after graduating in International Relations. Here are some of the main activities that I performed: -Following up of container ova and unova
-production of documents to release goods
-Acting directly in the Port of Natal
-Translating documents
-Contact with clients
Sebrae RNEstagiário
Jan. 2014 - Jan. 2015Natal, Rio Grande do Norte, BrasilInternational trade assistant/intern
FIERN - Federação das Indústrias do Estado do Rio Grande do NorteEstagiário
Jan. 2013 - Jan. 2014Natal, Rio Grande do Norte, BrasilInternational trade assistant/intern
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