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Work Background
Starr Family Jewish Day SchoolOffice Manager
Jan. 2022 - Jul. 2024San Antonio, Texas, United StatesAs the School Office Manager, I oversee daily operations, ensuring efficient administrative processes and effective communication. My responsibilities include managing schedules, meetings, and events, developing filing systems, handling financial tasks, and supporting board meetings. I also manage office supplies, HR functions, IT operations, and create newsletters. Additionally, I maintain the donor database, coordinate thank-you letters, and prepare end-of-year tax documents for donors.
United States Department of DefenseStudent Loan Repayment Program Manager
Jul. 2018 - Nov. 2021Austin, Texas, United StatesManaged the Student Loan Repayment Program for the Texas Army National Guard remotely, overseeing all aspects of administration and participant support. Ensured 100% accuracy of annual payment request packets by meticulously reviewing and verifying all documentation. Trained retention managers on current incentive policies, providing comprehensive guidance to ensure effective communication of program benefits. Audited records to ensure recipients' compliance with their incentive contracts, identifying and correcting discrepancies as needed. Assisted recipients in understanding compliance requirements, offering personalized support and clear explanations. Conducted training sessions for groups of 5-20 individuals, delivering engaging and informative presentations. Processed payroll for 12 employees with 100% accuracy, maintaining precise records and ensuring timely payments. Enforced program standards by invalidating and terminating contracts with violations.
Texas Health and Human ServicesAdministrative Assistant IV
Jun. 2017 - Jan. 2018Austin, TXI reconciled travel and purchase order spending reports, ensuring accuracy and compliance with budget guidelines. I executed purchase requests for office supplies and equipment, negotiating cost-effective deals and ensuring timely delivery. I managed travel arrangements for managers, including booking flights, accommodations, and transportation in line with company policies. Additionally, I scheduled and coordinated meetings, interviews, and training sessions for optimal timing and resource allocation. I processed new hires through HR systems, handling onboarding documentation, benefits enrollment, and orientation scheduling. I advised leadership on state policies, providing updates and interpretations to ensure compliance and informed decision-making. Furthermore, I organized employee training sessions, tracked completion, and maintained training records for timely compliance. I delivered excellent customer service to state and federal agencies, resolving inquiries and issues promptly and professionally. I also distributed weekly staff meeting reports, summarizing key points, action items, and follow-up tasks. Finally, I created and maintained quarterly reports for natural disaster programs, analyzing data and trends for strategic planning and resource allocation.
United States Department of DefenseBudget Analyst/HR Specialist
Jun. 2010 - Jun. 2016Austin, TXadministered budget allocations and funding requirements, forecasting future expenses and optimizing profits. I processed payroll for state employees, managed accounts payable and receivable, ensuring accurate financial transactions. I coordinated training schedules across four facilities, ensuring comprehensive staff development and regulatory compliance. Additionally, I provided expert advice on state and federal budget-related laws to maintain fiscal responsibility and compliance. I managed Retirement Points Accounting Management records for over 90,000 retirees, ensuring accurate record-keeping. I processed payroll for a team of 42 employees with precision and timeliness, ensuring adherence to payroll regulations. I verified and processed requests for employment verification, facilitating smooth operations and compliance with employment regulations. I generated documentation for vacant positions, streamlining the recruitment process and maintaining organizational efficiency. Furthermore, I offered interpretation of HR policies and procedural guidance to key leaders, ensuring consistent application and adherence to organizational standards.
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