MedschemeHead: Business Intelligence and Employee Wellness
Apr. 2009 - Jun. 2011Johannesburg Area, South Africa- Spearheaded the implementation of a comprehensive Business Intelligence (BI) system, leveraging data analytics and visualization tools to drive informed decision-making across departments, resulting in a 11% reduction in new customer acquisition costs. - Developed and executed innovative employee wellness programs aimed at enhancing staff engagement, productivity, and overall well-being, resulting in a 9% decrease in absenteeism and a 15% improvement in employee satisfaction scores. - Led cross-functional teams in the design and implementation of data-driven strategies to optimize business processes, improve resource allocation, and mitigate risks, resulting in a 10% increase in revenue and a 12% reduction in turnover rates.