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Work Background
BirchStreet SystemsProject Manager
Jul. 2021 - Dec. 2024Mesa, Arizona, United States• Led the development and execution of strategic roadmaps for a rolling portfolio of 15-20+ simultaneous procurement technology projects, utilizing Agile & Waterfall methodologies to ensure successful delivery of software with robotic process automations.
• Collaborated with cross-functional teams to develop custom integration solutions for ERP providers, improving system efficiency and reducing manual efforts by 50%.
• Managed vendor relationships and facilitated EDI integrations with multiple suppliers, streamlining procurement processes and reducing operational costs.
Parchment Inc.Project Manager
Nov. 2020 - Jul. 2021Scottsdale, Arizona, United States• Managed a rolling portfolio of 20-30 simultaneous projects for higher education clients, showcasing exceptional organizational and time management skills.
• Led a small project team, effectively delegating tasks and ensuring seamless collaboration to meet client expectations, demonstrating strong leadership and teamwork abilities.
• Successfully managed SSO and automation projects from initiation to UAT, highlighting a deep understanding of project lifecycles.
BirchStreet SystemsProject Manager
Aug. 2019 - Aug. 2020Project Management of SaaS implementations for multiple high profile hospitality customers
Worked collaboratively with Directors of Finance, Software Engineers, and IT consultants to digitally transform customers’ accounting, inventory and procurement tracking methods, including budgets, purchasing, accounts payable, inventory and pay Routinely improved customer retention and satisfaction for multiple high risk accounts, leading to additional sales in excess of $2 million in implementation and subscription revenue
Best Western® Hotels & ResortsEbusiness Manager
Jun. 2017 - Aug. 2019Phoenix, ArizonaManage the development and launch of a new online purchasing platform for 2000+ hotels in US & Canada
Coordinate and manage automated feed maintenance for SSO integration of corporate & hotel employee user types in addition to property data, with all three data sets coming from multiple data platforms
Direct both supplier and buyer relationships, including, but not limited, to system training, content management, platform enhancements, customer service, SQL inquiries, marketing & promotions
Develop Customer Success program for hotel management and staff to create program loyalty inherent in their way of doing business, rather than one based on rewards or discounts
Best Western® Hotels & ResortsInterior Designer
Jun. 2016 - Jun. 2017Phoenix, ArizonaDesign interior renovation and new construction projects for nationwide hoteliers Develop and maintain contract budgets, consistently finishing projects under budget with design concept intact
Improve brand identity through Design Excellence to increase owner revenue
Assist Project Managers in creating timelines and processes to meet changing needs of hoteliers Lead internal recognition team to increase employee engagement and education
Best Western® Hotels & ResortsAssociate Interior Designer
Mar. 2015 - Jul. 2016Design interior renovation and new construction projects for nationwide hoteliers Develop and maintain contract budgets, consistently finishing projects under budget with design concept intact
Improve brand identity through Design Excellence to increase owner revenue
Assist Project Managers in creating timelines and processes to meet changing needs of hoteliers Lead internal recognition team to increase employee engagement and education
Team project management and project prioritization for 25+ projects at a time
Best Western InternationalSenior Supply Representative
Jul. 2014 - Mar. 2015Phoenix, ArizonaContract furnishings FF&E procurement for nationwide hoteliers both through design projects and by direct customer relationships
Bid products out to multiple suppliers to find best solution for hotel owner
Specify products for design packages
JCJ ArchitectureInterior Design Intern
May. 2012 - Jul. 2014Manage and inventory materials samples library to assist designers and clients in procurement of finishes. Maintain relationships with Furniture Fixtures & Equipment representatives to secure best products for client. Assist on all phases of the design process including, programming, schematic design, design development, contract documents and construction administration for hotels, casinos, restaurants and other hospitality commercial projects.
Create computer generated Design documents including design intent drawings, space plans, furniture plans, installation documents, 3D views and rendered images to communicate and document design solutions
Petals and PizzazzOwner, Designer
Jun. 2008 - Dec. 2010Mesa, AZDesigned web presence to include web page and social media sites, monitored page analytics to develop web strategy
Conducted all sales, marketing, purchasing, accounting and contract negotiation for the success of the business
Supplier of flowers for a leading pageant company, creating, packaging and shipping hundreds of bouquets and boutonnieres to multiple locations across the country
Roses GaloreOwner
Apr. 2007 - Jul. 2008Mesa, AZOwned and operated a high volume ($400k annual revenue) retail flower shop with a strong, community relationship
Increased holiday sales by 10% and brought on several new consistent corporate clients
Responsible for 3-10 regular and seasonal employees including delivery drivers, floral designers, and retail clerks
Sole supplier of bouquets for a leading pageant company, creating, packaging and shipping hundreds of bouquets to multiple locations across the country
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