EXAL Media LLCIT Manager
Sep. 2023Jeddah, Makkah, Saudi ArabiaPerform daily administrative operations meticulously, encompassing information file upkeep, streamlined paperwork processing, and ensuring adherence to company policies. Increase the overall efficiency of administrative functions through the creation and implementation of streamlined processes. Deliver strong support to executive staff by conducting comprehensive research, preparing detailed statistical reports, and supervising clerical activities. Oversee office services, including procurement of office supplies, equipment maintenance, and facilities management. Key Accomplishments: * Achieved 15% reduction in office supply expenses by renegotiating vendor contracts and introducing cost-saving measures.
* Enhanced employee satisfaction scores by 20% by implementing innovative training programs and streamlining communication processes.
* Decreased the average response time to customer inquiries by 30% through the introduction of a new customer service system and targeted training initiatives.
* Spearheaded the establishment and implementation of strategic departmental policies, goals, objectives, and procedures in close collaboration with board members.