Josh Hipps

Product Manager @Citi

💰 Investor & VC✔️ ITProduct Designer🐦 Design🧨 ConsultingBanking Operations🏦 Finance🧮 Education🏐 SportsQuantitative AnalystProduct ManagerProject ManagerSoft Skills Trainer🎓 Student

As a product manager in Citi Wealth Management, I was the lead product manager, fully owning the CRM platform within Citi's International Personal Bank. I established and led a cross-functional team of 13 subject matter experts. I standardized the product testing guidelines for 8 annual product launches within the Wealth Management Salesforce platform, resulting in a 70% reduction in defects during product launch. I SPECIALIZE IN: ➡️ DATA ANALYSIS: Responsible for analyzing data of 50K+ records weekly for governance purposes ➡️ DEBUGGING: Analyzed 1000+ lines of code weekly for data hygiene and optimization ➡️ PROCESS IMPROVEMENT: Created a framework for business & tech process documentation ➡️ PRODUCT STRATEGY: Launched first product within my first 6 months at Citi ➡️ AUTOMATION: Developed an automated process to resolve platform defects ➡️ LEADERSHIP: Led a cross-functional team of 13 SMEs to resolve an automation failure

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Work Background

Product Manager, AVP, Wealth Management

CitiProduct Manager, AVP, Wealth Management

Mar. 2022New York, New York, United States · Hybrid

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Dec. 2019 - Sep. 2020Travis AFB, California

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