ConcentraNational Director, Strategic Accounts & Employer Onsite Medical Centers-Enterprise, Military, Gov’t
Oct. 2015 - Oct. 2020Addison, Texas, United StatesReported directly to Concentra’s Chief Operating Officer and supported enterprise level accounts in a diverse capacity: • Relationship management from the client c-suite to local operations for 15+ enterprise & government level multi-location accounts including: aerospace, manufacturing, government, military, major hospital systems, and the pharmaceutical industry • Formulate & execute tailored solutions for comprehensive client based multi-location onsite medical centers, injury prevention programs, and wellness campaigns • Oversight of medical center implementation, project management, process improvement, financial performance, medical staffing & recruiting, client specific innovations, digital and traditional marketing campaigns, public relations, and client stewardship reporting • Responsible for client ROI, retention/upsell, patient utilization, KPIs, and partnership with vendors & client collaborative bargaining agreement representatives • Medical center services included primary care, occupational medicine, injury triage, urgent care, disability management, wellness solutions, laboratory, fitness centers, educational seminars, medical surveillance, condition management, COVID support, ER diversion programs, workers’ compensation case management, and OSHA reporting • Functioned as the liaison & expediter between client stakeholders and Concenta’s leadership supporting process improvement, quantitative & qualitative reporting, account strategy, and partnerships • Supported sales lifecycle and RFP drafting, negotiation, and contracting Concentra Inc., is a national health care company founded in 1979 in Amarillo, Texas. The company is headquartered in Addison, Texas and operates more than 520 urgent care centers in 44 states. Concentra has more than 1,000 affiliated physicians and 1,285 physical therapists. Concentra also provides a range of health improvement solutions to employers, and operates more than 100 employer onsite medical facilities.