Temi Adesanya

Consultant @Afrik Fabz

Business Owner💰 Investor & VC🔥 Startup Founder💸 Marketing✔️ IT📝 Influencer or Blogger👍 Sales & BizDev⚖️ Legal🐦 Design🧨 Consulting🎥 Entertainment🏦 Finance🧮 Education🏐 SportsCustomer Success ManagerLecturerSystem AnalystProject ManagerTech SupportData AnalystSecurity AnalystSales ManagerBusiness Development ManagerFinancial AnalystParalegalBusiness Analyst🎓 StudentAssociateEngagement ManagerGraduate StudentProfessor

Temi Adesanya is a seasoned business consultant with over 15 years of experience in driving organizational growth and efficiency. He specializes in strategic planning, operational improvement, and leadership development, helping businesses across various industries achieve their full potential. Temi began his career with a Bachelor of Art in Economics and Finance with a Business concentration and a Master of Science in Information and Technology Management from the University of Dallas, where he graduated with honors. His early professional years were spent at TD Ameritrade Institutional now Charles Schwab Advisor Services, where he honed his skills in problem-solving and strategic analysis. Over the years, he has worked with Fortune 500 companies as well as emerging startups, providing insights that lead to sustainable growth and competitive advantage. Known for his analytical rigor and results-oriented approach, His expertise includes market analysis, process optimization, financial restructuring, and change management. He is also a certified Associate in Project Management, adding a layer of precision to his operational improvement projects. Temi's client-centric philosophy ensures tailored solutions that address specific business challenges, fostering innovation and long-term success. Outside of his professional life, Temi is passionate about philanthropy and is actively involved in several non-profit organizations aimed at fostering economic development and education. Whether advising on a major corporate transformation or guiding a startup to scale, Temi Adesanya brings a wealth of experience, a deep understanding of business dynamics, and a commitment to excellence that consistently delivers outstanding results.

Feedback from Temi’s ex-colleagues

Let me see

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

Horizon PaymentsConsultant

Mar. 2024United States · Remote

ExcelMindCyberGRC Analyst

Jan. 2024Irving, Texas, United States · Remote❖ Monitor network traffic for unusual activities and implemented intrusion detection/prevention systems. ❖ Collaborate with cross-functional teams to respond to security incidents and mitigate risks. ❖ Conducted regular security assessments and implemented proactive measures to safeguard systems. ❖ Assess clients’ cybersecurity posture and provided tailored recommendations.

Afrik FabzProject Manager | CEO

Jan. 2015North America · Remote❖ Drive measurable changes in the organization, systems and processes resulting in double digit reductions in operation costs yearly ❖ Improve value to customers by developing multi-tiered service offerings that enable customers flexibility and a variety of product options ❖ Develop and implement strategic plans that align with the company's objectives and contribute to its long-term growth. ❖ Drive cross-functional collaboration to optimize processes and enhance overall efficiency ❖ Establish and maintain strong relationships with key stakeholders and clients to enhance business partnerships and opportunities

Adesanya Group LLCAssociate | Founder

Nov. 2022Dallas-Fort Worth Metroplex · Remote ❖ Conducted market research and competitive analysis to identify growth opportunities. ❖ Developed and delivered impactful presentations to key stakeholders. ❖ Managed multiple projects simultaneously, meeting deadlines and exceeding client expectations.

Charter CommunicationsTech Sales Specialist

Aug. 2023 - Jan. 2024Dallas-Fort Worth Metroplex · Hybrid❖ Identify and cultivate new leads through market research, and participation in industry events. ❖ Conduct product presentations and demonstrations to potential clients, highlighting the key features and benefits of software solutions. ❖ Develop and maintain strong client relationships, serving as the main point of contact for sales inquiries and post-sales support. ❖ Collaborate with the product development team to provide customer feedback and input for product enhancements. ❖ Utilize CRM software to track and manage sales leads, opportunities, and customer interactions.

Charles SchwabTechnology Consultant, Advisor Platform Support

Oct. 2018 - Aug. 2023Westlake, Texas, United States · Hybrid❖ Serve as a Subject Matter Expert in providing best practice instructions for proper use of tools and applications to external advisors and internal associates. ❖ Handle web-based technologies such as, Java, Flash, HTML, SSL, networking, etc. as used by advisors while accessing and utilizing TD Ameritrade technology platforms and tools ❖ Monitored help desk ticketing system, ensuring timely resolution of technical issues and meeting service level agreements (SLAs). ❖ Conducted regular training sessions to keep the team updated on the latest technologies and support best practices. ❖ Oversaw the daily operations of the help desk, managing incoming support requests and assigning tasks to team members. ❖ Analyzed help desk metrics and KPIs to identify areas for improvement, resulting in a 78% increase in customer satisfaction. ❖ Implemented a knowledge base system to empower end-users with self-service options and reduce ticket volume. ❖ Acted as a bridge between technical teams and business stakeholders, ensuring a shared understanding of technical solutions and their impact on the product ❖ Provide planning, managing, requirements gathering, impact analysis, design, coding, testing and implementation support to Registered Investment Advisors ❖ Utilize technical expertise to manage multiple assignments, including large and critical projects to assure timely and cost-effect objectives deliverables ❖ Conducted in-depth data analysis, identified trends, and provided actionable insights to support decision-making. ❖ Led end-to-end project management for multiple complex IT initiatives, including system implementations, infrastructure upgrades, and process improvements. ❖ Developed and executed project plans, defining scope, objectives, deliverables, and resource requirements. ❖ Identified and mitigated project risks through risk assessment, contingency planning, and issue resolution.

TD Ameritrade InstitutionalAccount Services Rep, Wealth Management Services

Aug. 2018 - Oct. 2018Southlake, Texas, United States- Acted as the primary point of contact for high-value clients, addressing their account-related inquiries and concerns. - Maintained accurate records of customer interactions and transactions using the bank's CRM system. - Assisted clients with opening and closing accounts, account transfers, and resolving account discrepancies. - Promoted and cross-sold financial products and services to existing clients, resulting in a 15% increase in revenue. - Collaborated with the compliance team to ensure that all transactions and account activities complied with regulatory standards. - Processed account updates, changes, and transactions accurately and efficiently. - Worked with a team to meet and exceed customer service metrics, achieving a 95% customer satisfaction rating. - Participated in training sessions to stay updated on the latest financial products and services.

TD AmeritradeRelationship Manager, IBS Regional Advisor Relations

Jul. 2018 - Aug. 2018Southlake, Texas, United States❖ Conducted in-depth analysis of client data to identify trends and opportunities for process optimization, resulting in 75% increase in customer satisfaction. ❖ Collaborated with cross-functional teams to gather and document business requirements, ensuring alignment with client needs and business objectives. ❖ Led the implementation of Average Handle Time Project, resulting in 93% reduction in response time and 100% improvement in client retention. ❖ Developed and delivered regular reports and dashboards to provide actionable insights to clients and internal stakeholders, contributing to more informed decision-making processes. ❖ Acted as a key liaison between clients and internal teams, ensuring effective communication and smooth project delivery. ❖ Assisted in the development and execution of training programs to educate clients on new features and services, resulting in increased adoption rates. ❖ Cultivated and maintained strong client relationships through regular communication and proactive outreach, ensuring client satisfaction and retention. ❖ Stayed updated on industry trends, market developments, and regulatory changes, attending seminars and continuing education programs to enhance knowledge and skills. ❖ Educated advisors and clients on processes, services and procedures of the TD Ameritrade platforms ❖ Acted as a liaison between our internal support teams, including Sales, Risk Management, Trading, Retirement Accounts, Technology etc, and our advisors and clients

GenpactIT Process Analyst

May. 2018 - Jul. 2018Richardson, Texas, United States❖ Supported Artificial Intelligence tools to filter out social media content in accordance to our client’s community policies ❖ Responded to user inquiries with high quality, speed, empathy and accuracy

Northwestern MutualFinancial Advisor Intern

May. 2017 - May. 2018Dallas, Texas, United States❖ Assisted Financial Advisors in preparing financial plans, investment proposals, and client presentations. ❖ Conducted research on investment opportunities, asset classes, and market trends to support decision-making processes. ❖ Managed client databases, ensuring accurate and up-to-date information for efficient client servicing. ❖ Assisted in administrative tasks, including scheduling appointments, preparing reports, and handling client inquiries ❖ Customized comprehensive plans to provide financial solutions for clients ❖ Developed trust relationships with clients through transparency and open communication

TeleperformanceCustomer Service Representative

Jun. 2016 - May. 2017Dallas, Texas, United States❖ Created memorable travel experience for our card members by booking their travel plans ❖ Increased the client base through referrals by resolving their concerns and gaining their loyalty to the brand

BGA INVESTMENT INTERNATIONAL LIMITEDIT Intern

Aug. 2013 - Jun. 2016Lagos, Nigeria❖ Developed a detailed project plan to monitor and track progress of the clients ❖ Ensured that all projects are delivered on-time, within scope and within budget

North Central Texas CollegeCustomer Service Representative

Aug. 2011 - Aug. 2013Corinth, Texas, United States❖ Communicated vital information to clients about programs offered by the college ❖ Transferred callers to appropriate department

Intch is a Professional Networking App for the Future of Work

300k+ people

130+ countries

AI matching

Get Intch if you'd like to

📝

Get Recommended to New Customers

👋

Connect with Like-Minded People

💸

Raise Capital

🚀