Oklahoma Embroidery Supply & Design (OESD)E-commerce Web Manager
Jun. 2013 - May. 2022Oklahoma City, OklahomaAs Web Content Manager, I provided strategic leadership and fostered collaboration among a cross-functional team to achieve our goals. I managed all aspects of online content, promotions, product offerings, organic SEO, and virtual events on OESD’s various e-commerce, B2B, B2C, and learning hub websites to enhance our online presence. Utilizing e-commerce platforms and tools like Photoshop, MSSQL, HTML/CSS, Google Analytics, SEMrush, MozPro, Jira, Trello, and Guru, I oversaw day-to-day operations for web content management. Additionally, I conducted weekly analysis of analytics and search tools to optimize the product catalog and websites for an exceptional customer experience in alignment with corporate KPIs. Key contributions of this role: • Spearheaded and successfully completed large-scale website projects, including affiliate websites for US and international dealers, plus migration of corporate website to new e-commerce platforms to optimize user experience with a mobile-first approach.
• Led detailed review, update, and revision of 80K+ product database, including product metadata, copywriting, and digital asset reorganization.
• Optimized brand messaging by crafting compelling product descriptions and proofreading various materials for OESD, alongside assisting others with copywriting and editing needs.
• Elevated web traffic by 100% within first year and maintained 10% organic SEO growth annually, driving strategic growth of web content assets by 900%.
• Directed successful restructuring of 100K network folders and established a corporate knowledge base in Slack’s Guru, training department heads on implementation for their teams to enhance staff efficiency