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Work Background
YokoVillageChief Concierge
May. 2022Santa Teresa Costa Rica · RemoteProperty Manager, Sangha Retreat Center. Successfully manage a portfolio of luxury villa rentals and ensured high guest satisfaction.
Coordinate and oversee all aspects of property operations, including maintenance, housekeeping, and guest services.
Collaborate with the team to implement strategies for increased occupancy rates and revenue growth.
Community Concierge, Yoko Village Project (Year - Present) Act as the main point of contact for investors considering visits to Yoko village.
Provide personalized guidance and recommendations to potential investors, ensuring a seamless exploration of the area.
Foster strong relationships with investors, addressing their inquiries and assisting with their needs.
UmaRestaurant Manager
Jul. 2018 - May. 2022Santa Teresa Costa Rica · On-siteExperienced Restaurant Manager | Hospitality Expert | Menu Development | Staff Training | Customer Satisfaction With over a decade of experience in the restaurant industry, I am a skilled and dedicated restaurant manager. My expertise lies in fostering exceptional hospitality experiences and building strong personal relationships with both staff and customers. Highlights of my experience include: Sure! Here's a revised and more concise version of your description: Experienced Restaurant Manager | Hospitality Expert | Menu Development | Staff Training | Customer Satisfaction With over a decade of experience in the restaurant industry, I am a skilled and dedicated restaurant manager. My expertise lies in fostering exceptional hospitality experiences and building strong personal relationships with both staff and customers. Highlights of my experience include: Staff Training and Development: Successfully trained and mentored teams, ensuring the delivery of outstanding service and a cohesive work environment.
Menu Creation and Food Cost Management: Demonstrated proficiency in menu development and optimizing food cost to maximize profitability without compromising quality.
Supplier Relations and Inventory Management: Effectively managed relationships with suppliers, ensuring timely deliveries and maintaining optimal inventory levels.
Accounting and Financial Oversight: Proficient in overseeing financial aspects of the restaurant, including budgeting, tracking expenses, and maximizing revenue.
Culinary Skills: Well-versed in the culinary arts, I bring hands-on expertise in cooking and ensuring the highest quality food for our valued guests. My ultimate goal is to ensure that both the food and our clients receive the utmost attention and care, resulting in exceptional dining experiences and customer satisfaction.
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