MIGUEL TOMAZ

SYSTEM ADMINISTRATOR @IBET

✔️ ITResearcherSound engineer🧑‍🔬 EngineerSystem Architect🎥 Entertainment🧮 EducationSystem AnalystTech SupportData EngineerData Analyst

As the System Administrator at IBET, Miguel Tomaz plays a crucial role in ensuring the smooth operation of the company's IT infrastructure. His responsibilities include monitoring system performance, configuring servers, establishing and upgrading system structures, and troubleshooting network issues. Miguel's expertise in managing both hardware and software components of systems is key to maintaining the company's operational efficiency. His role is also instrumental in ensuring the security of the company's data and systems, implementing necessary firewalls and encryption, and regularly backing up data to prevent loss. Miguel's technical skills, problem-solving abilities, and understanding of the company's IT needs are pivotal to the overall performance and success of IBET.

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Work Background

Hexagon ABSenior System Architect

Jul. 2024Stockholm, Stockholm County, Sweden

iBET - Instituto de Biologia Experimental e TecnológicaSystems Administrator

Oct. 2023 - Feb. 2024Oeiras, Lisbon, PortugalUbuntu Server LTS Linux System Admin, vmWare vSphere, Windows Server 2019, Networking, Cisco switching, Linux Server hardening. Data Center. Infrastructure Management.

HCLTechRemote Implementation Specialist

Oct. 2022 - Jan. 2023Lisbon, Portugalworking with sales representatives, implementation coordinators and project managers/coordinators to support the pre-implementation and implementation process. This included device connectivity and ensuring devices are correctly set up and functional for customers to use. - Manage complex implementations and resolve network issues. - Implement Xerox Office devices & solutions. - Resolve technical issues during the implementation phase. - Install drivers on client devices accordingly (PostScript/PCL/XPS); - Test device features with end users once devices are fully configured (Remote); - Save/maintain a configuration report after the configuration is complete; - Provide remote training; - Provide accurate, timely, and professional reports to management for historical analysis, current status, and forecasting purposes; - Provide best effort and cooperative spirit on special projects outside regular account responsibilities when/if request. I'm working with sales representatives, implementation coordinators and project managers/coordinators to support the pre-implementation and implementation process. This includes device connectivity and ensuring devices are correctly set up and functional for customers to utilize. - Manage complex implementations and resolve network issues; - Implement Xerox Office devices & solutions; - Resolve technical issues during the implementation phase; - Install drivers on client devices accordingly (PostScript/PCL/XPS); - Test device features with end users once devices are fully configured (Remote); - Save/maintain a configuration report after the configuration is complete; - Provide remote training; - Provide accurate, timely, and professional reports to management for historical analysis, current status, and forecasting purposes; - Provide best effort and cooperative spirit on special projects outside regular account responsibilities when/if request.

PinterestB2B Support Engineer

Sep. 2022 - Oct. 2022Portugalshort-term project on Pinterest Business Accounts management: using Jira for ticket management, debugging of development bugs on platform either web based and mobile app. Okta stack: Jira S.NOW, Slack, Splunk, Zendesk, G Suite, M365, Account Management, SLA accomplisment, team knowledge share. Escalating to Manager and Engineering team.

Telefónica TechTechnical Support Engineer

Mar. 2022 - Oct. 2022PortugalProvide onsite Technical Support to IT infrastructure, at global fashion stores. Cisco routers, Aruba Networks switches,

Pure StorageFLASH ARRAY STORAGE SOLUTIONS SUPPORT ENGINEER

Jun. 2016 - Oct. 2022PortugalProviding Support for PURE Storage and Nimble Storage Storage Appliances.

Telefónica TechInformation Technology Consultant

Apr. 2022 - Sep. 2022Portugal

No-CompanyRetired

Jan. 2018 - Jun. 2021Portugal

CurvatureSystems Support Engineer

Mar. 2016 - Jun. 2021Lisbon Area + Porto Area, PortugalOn call Systems/ Server Support Engineer for Curvature, supporting Enterprise clients in Portugal.

CTERA NetworksCloud Storage Engineer

Feb. 2016 - Jan. 2021PortugalField Service Engineer for CTERA NETWORKS products( cloud storage gateways) performing installation, configuration and support of CTERA Cloud Storage Gateways/Servers at their enterprise global client multiple sites across Portugal.

CRPG – Centro de Reabilitação Profissional de GaiaAcquired Brain Injury Program -Course 17

Nov. 2019 - May. 2020GaiaVocational career switch Program for brain injury patients. Job Center Institute for continuous life improvement for neurological patients.

NEUROWAVEIT Manager

Jan. 2011 - Dec. 2014Lisbon Area, PortugalIT Operations responsible for the company systems and network support and maintenance. duties: admin, supervision of IT infrastructure, having deployed the network infrastructure from scratch, cabling, configuration, access control to centralized storage (NAS) integration of mobile devices to local network.

XYZ IS - UKIT Support/Systems Integration Contractor

Oct. 2007 - Nov. 2008Reading, United KingdomFreelancer IT professional doing Systems Integration in SMEs, schools, SoHo, home users. Pcs, laptop and printers repairs and servicing. Software and Desktop/Networking Support.

CORPORATE TALKIT SUPPORT ADMIN

Jan. 2007 - Aug. 2007Reading, United KingdomBuild and supporting internal IT infrastructure. Designing and developing company's database for online sales website. Connecting suppliers real-time stock lists to our website.

CELLULARZONE UKIT SUPPORT/ ADMIN

Jun. 2005 - Jan. 2007Reading, United Kingdompart of the IT team developing and maintaining company's IT infrastructure and developing our in-house built CRM system used by our UK HQ and our inbound/outbound call centers in India. supervision of the Logistics process in the company as part of the Operations Control Team.

BUSINESS POST - UK MAIL( FedEx partner company for UK)Data Analyst/Logistics Data Cycle

Aug. 2004 - Mar. 2005Thatcham, Berkshire, UKData control of logistics processes. main responsability was the quality control of incoming and outgoing data at Thames Valley regional Hub and manipulate database accurately . Control of logistics process in depot liaising with management, admin personnel, company drivers and warehouse operatives.

WEBSYMBOLIT Support Technician

Jun. 2001 - Mar. 2004Figueira da FozGeneral IT Support to home users, SMEs, schools, SOHO at a regional scale (Figueira da Foz, Aveiro, Coimbra, Pombal, Montemor). Service and repairs of pcs, servers, laptops, printers and other peripherals. Networking: design, infrastrucure planning, cabling, installation, testing, switching, routing. Training clients on desktop use, email, internet, office suite, retail management software, POS.

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