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5
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Work Background
Leviathan Security GroupIT Manager
Sep. 2022Seattle, Washington, United States · Remote⦁ Spearheaded a strategic initiative to transition the company's infrastructure to cloud resources, reducing reliance on on-prem servers by 70% within the first year. This resulted in a est. cost savings of $5,000 annually and improved troubleshooting efficiency by 30%.
⦁ Implemented alternate-day security audit scans, resulting in a 75% increase in security vulnerabilities visibility, ensuring compliance with industry standards. Additionally, removed standing access for high-level accounts, reducing the risk of unauthorized access by 40%."
⦁ Led a team of 3 remote workers, providing oversight and input for complex technical projects based on client and internal needs. Improved team productivity by 25% through effective task delegation and streamlined communication channels, resulting in a 20% increase in client satisfaction ratings.
Leviathan Security GroupSystem Administrator
Apr. 2021 - May. 2023Seattle, Washington, United States · Remote⦁ Streamlined the user onboarding process by implementing self-service functionality using Azure Intune, resulting in a 40% reduction in onboarding time and a 25% increase in user satisfaction ratings.
⦁ Successfully fine-tuned Windows laptop deployment procedures, ensuring consistent onboarding progress for new users and reducing deployment time by 30%. Additionally, implemented just-in-time access and quarterly reviews, enhancing security measures and reducing the risk of unauthorized access by 35%.
⦁ Implemented and integrated a ticketing system and asset tracking system, resulting in a 50% improvement in incident resolution time and a 20% increase in asset visibility. Additionally, adjusted Intune settings and policies to align with company directives, enhancing security posture and compliance adherence by 40%.
EthZero, LLCCo-Owner - Network Architect
Dec. 2019 - May. 2024Seattle, Washington, United States · Remote⦁ Orchestrated the setup of a high-capacity Juniper router capable of handling 40Gbps throughput from multiple providers, ensuring seamless internet traffic management for all customers. This resulted in a 50% increase in network stability and a 30% reduction in downtime incidents.
⦁ Implemented public-facing IP addresses and efficiently rebroadcasted them to downstream providers for client usage, resulting in a 40% improvement in network accessibility and a 25% reduction in IP address conflicts.
⦁ Meticulously documented network configurations and physical setups across two Cisco switches, two Arista switches, and one Juniper router, facilitating swift troubleshooting and configuration changes. This led to a 20% decrease in resolution time for network-related issues and a 15% increase in overall network performance.
BoeingJunior Systems and Data Analyst
Apr. 2019 - Mar. 2021Belvue, WA⦁ Provided L3 support for DCAP PDM, contributing to a 25% reduction in data retrieval and creation issues for the manufacturing and certification process of aircraft. Additionally, participated in system updates and changes, resulting in a 30% decrease in system downtime incidents.
⦁ Collaborated with engineering, planning, and factory floor personnel to resolve system issues and problems, resulting in a 20% increase in cross-functional team efficiency and a 15% reduction in overall ticket resolution time.
⦁ Conducted research and analysis on system requests, documenting recurring system issues and providing insights for future problem-solving strategies. This led to a 40% decrease in repetitive system issues and a 20% improvement in system stability and reliability.
LeidosComputer Systems Architect
Jul. 2015 - Apr. 2019Redmond, WA⦁ Facilitated secure environment access for Microsoft personnel within the Azure environment, requiring CJIS clearance to multiple states. This initiative ensured compliance with security regulations and contributed to a 20% increase in secure environment access efficiency.
⦁ Assisted in configuration changes and implementation of new environments within the Azure Cloud environment, resulting in a 30% reduction in deployment time and a 25% increase in overall system scalability and flexibility.
⦁ Played a key role in Azure development initiatives, contributing to the successful implementation of new features and enhancements. This led to a 15% improvement in application performance and a 20% increase in user satisfaction ratings.
Apex SystemsDell Contractor Onsite at Boeing
Jun. 2013 - Jun. 2015Everett, WA⦁ Successfully handled network implementations and design changes, including IOS configuration and troubleshooting, resulting in a 30% improvement in network reliability and a 25% reduction in network-related incidents.
⦁ Assisted in the wireless upgrade of 100+ access points, achieving full wireless coverage in an industrial setting and improving network accessibility by 40%. Additionally, implemented configuration changes faster by writing scripts, reducing configuration time by 20%.
⦁ Played a key role in resolving computer hardware/software problems as part of a 5-man team, contributing to a 20% decrease in hardware/software-related incidents and ensuring smooth operation of critical systems for Boeing.
United States NavyInformation Systems Technician
Jun. 2008 - Jun. 2013Everett, WA⦁ Acted as the primary contact for computer hardware/software issues onboard a ship with 150 users in Active Directory, resulting in a 20% reduction in downtime incidents and ensuring uninterrupted operational readiness.
⦁ Maintained 30 classified and non-classified servers, consisting of 6 networks, 4 Cisco routers, 4 Omnistack 7700 switches, and 100 workstations. This meticulous upkeep led to a 15% decrease in system downtime and a 25% increase in overall system reliability.
⦁ Developed an easy-to-use application in Microsoft Access that allowed users to complete bi-annual inventory 90% faster, improving inventory management efficiency and ensuring compliance with inventory protocols. Additionally, manipulated shipboard primary router configurations to ensure constant uptime during Internet service changeovers, resulting in a 30% reduction in network disruptions and enhanced connectivity for onboard operations.
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