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Work Background
Ecommerce Consultant
John Peard Ecommerce | Remote CTRL EcommerceEcommerce Consultant
Jun. 2019Flexible & Freelance E-commerce strategy, optimisation & Digital Marketing consultant. Enabling lifestyle brands to fast-track their eCommerce growth without commiting to a full-time executive hire. Currently working with: https://au.roark.com/ https://i-sea.com.au/ https://au.duvindesign.com/ Also worked with: https://www.aztecamargarita.com/ (Check out their new website I built in 2024) https://birdsofcondor.com/ (June 2019 - Aug 2022. General Manager) https://noosaginco.com/ https://itsnowcool.com/ https://socialgrowthengine.com/ https://www.kopalshop.com/ Leverage my experience to: Optimize your website for sales conversion. Introduce & engage your ideal audience on Facebook, Instagram, Google, or wherever. Acquire, nurture, convert & retain your e-mail list with segmentation & lifecycle campaign automation www.remotectrlecommerce.com
Ecommerce Sales Manager
Mr Simple - SidelifeEcommerce Sales Manager
May. 2017 - Mar. 2019Byron BaySales, Marketing & Team Management of: mrsimple.com.au simplewatch.co au.electriccalifornia.com Charged to grow retail ecommerce sales & bring commercial outcomes to existing brand communications. Y.O.Y online revenue growth results below: • FYH1 2018 +67% • FYH2 2018 +14% (no stock) • FYH1 2019 +88% • FYQ1 2019 +107% (as at March 14) Highlights • Execution of Melbourne Bitter x Mr Simple campaign on Nov 18 resulting in $36k 1 day online sales on the Thursday after black Friday. • When I began, the online store was ranked 3rd – 5th for weekly retail sales (in the network of 13 stores). For the last 6 months, the online store has been the top store every week & is doing double the sales of the best brick & mortar store (Melbourne Central Shopping Centre) • Delivering ship from store program & leading the business on a cultural & technical roller coaster. Manage the team • in house web developer • graphic designer • customer service • photography (mix of in house & agency) Manage the agencies • Flobox.io (Facebook advertising) • SponsoredLinx (Google Adwords) • Freelance graphic designer (for EDM’s) • CloudIQ (onsite exit intent campaigns & Ab Cart) Manage the Marketing calendar - weekly meeting with Sales Director, Merchandise Planner & Marketing Co-Ordinator. Outcomes include: • Homepage campaigns • Social Campaigns • Store window campaigns • Competitions • GWP, promo, markdown & discount strategy Manage email & social media marketing 400% List Growth in just under 2 years Tested & implemented effective Welcome Series, Abandoned Cart Series, Exit intent campaigns Facebook full funnel advertising ROAS often >10x. Average 4x Measure marketing channel performance & allocate budget based on ROAS Coordinate with • 3PL in Melbourne • 3PL in Los Angeles • 13 retail stores Using this software: Shopify Plus, Google Analytics, Google Adwords, Facebook Business Manager (& ad manager), Flobox, Mailchimp, Conversio, Adobe Creative Suite & a good dose of Excel.
Ecommerce Manager
O'NeillEcommerce Manager
Sep. 2012 - Nov. 2016Sydney, AustraliaMember of company management team from 2016 Delivery of >30% net revenue growth Y.O.Y, 3 years in a row Manage 1 direct report, in house shared resources & external Fed's & agencies Responsible for end to end delivery of online retail strategy Using Magento & Episerver CMS websites Selling brand story to our advocates with Bronto email marketing Converting brand & category researchers with Google Adwords SEM Converting browsers into buyers with Adroll Retargeting Converting the Diva's with shoppable Instagram Inhouse SEO strategy & content production Integration of multiple websites Internal systems integration Graphics production with Adobe creative suite Additional roles since 2015 Manage planning & buying for wetsuit category Catalog production for B2B online sales website Projects POS selection & integration for retail stores Implementation Brandscope, B2B online sales tool
Decision Support Analyst
O'NeillDecision Support Analyst
Apr. 2008 - Feb. 2013Operations 2ic. Reporting & data wrangling champion for sales, operations, design, marketing and finance. The go-to guy for all things IT Wetsuit production order & vendor management Business systems management LAN management Develop business planning tools (budgets, order forms, forecasting plans etc) Projects As E-commerce project manager I integrated e-commerce as a new sales channel to the existing B2B business. Manage migration of IT Infrastructure when business moved premises Developed new suite of in house SQL reports.
Systems Analyst
WestpacSystems Analyst
Jan. 2006 - Mar. 2008Manage Datacraft Hospitality Suite Web-enabled application used by >20000 employees to: 1. register & authorize visitors to Westpac corporate buildings 2. book meeting rooms, catering & service Reporting and Data wrangling Business process development Subject matter expert for hospitality systems & business systems
Project Manager (Our Great Place project)
WestpacProject Manager (Our Great Place project)
Jul. 2005 - Jul. 2006Property consolidation project - Move 5000 employees from 3 CBD leases into a new purpose built workplace. Develop & write business requirements for corporate hospitality division, incorporating: *physical security *visitor registration *meeting room bookings *AV infrastructure bookings *client entertainment & catering *front desk reception SME & PM on multi million dollar project Software configuration Diverse stakeholder engagement (in house IT, UK software vendor, IBM contract, Executive, Hospitality Staff, Security Staff & 30000 Australian Westpac & BTFG employees Mixed business & IT role Web enabled service delivery
Boardroom Waiter & Corporate Reception
Harasty's Hospitality PersonnelBoardroom Waiter & Corporate Reception
Dec. 2002 - Jan. 2006Sydney, AustraliaFunction waiter supervisor Boardroom waiter Events coordination & management Corporate front desk reception Customer service (face to face & telephone) Staff supervision Responsible Service of Alcohol Weddings, party's anything
Firefighting Support Driver
NSW Rural Fire ServiceFirefighting Support Driver
Jan. 2001 - Mar. 2001All over NSWI spent a few months driving the support vehicle for 'Elvis' (Ericson Air-Crane). Job involved 24/7 availability to drive a Nissan Patrol towing 1.5 T on liquid fire retardant. Job involved specialist training in driving & towing as well as operating firefighting equipment.
Casual Jack of all trades
Skilled EngineeringCasual Jack of all trades
Jun. 1997 - Feb. 2001Adelaide & SydneyCasual at labour hire company working around study. Various jobs in over 50 workplaces. Highlight was driving the support vehicle for Elvis (Ericsson air crane) firefighting helicopter.
Ski Lifty
Falls Creek Ski Lifts Pty LtdSki Lifty
Jun. 1994 - Oct. 1996Falls Creek, Vic3 seasons of operating chair lifts, driving ski-do's, de-icing lifts & a bit of DJing at the Man Hotel. Just doing everything to save for overseas snowboard seasons in Austria & U.S.A

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