Patrycja Sikorska

UX and Business Process Automation Director @CashDirector

🔥 Startup Founder✔️ ITBusiness Owner💼 C-level ExecutiveProduct Designer🐦 Design🧨 ConsultingProduct Consultant✨ Business OwnerCOOSystem AnalystProject ManagerProduct ManagerBusiness AnalystCustomer Researcher

Patrycja Sikorska is a seasoned and innovative UX and Business Process Automation Director currently serving at CashDirector, a digital CFO for SMEs. With her comprehensive knowledge and expertise in user experience and business process automation, she has become a vital asset to the company. Patrycja holds a wealth of experience in the fintech industry, which aids her in creating user-friendly interfaces and streamlining processes. Her strategic approach and analytical thinking have played a crucial role in boosting operational efficiency and productivity. Patrycja is known for her keen eye for detail and her ability to transform complex ideas into practical solutions.

Feedback from Patrycja’s ex-colleagues

Let me see

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

CashDirectorUX and Business Process Automation Director

Dec. 2020Warszawa- implementation of IT strategic projects, - automation and optimization of business processes using AI (LLM) - teaching AI (LLM) to achieve better results, - UX Research & Design (WEB & mobile), - managing manual testing.

GLEACUX Mentor

Feb. 2024Dubaj, Emiraty Arabskiehttps://www.gleac.com/mentors/patrycja-joanna-sikorska

Sieć Przedsiębiorczych KobietBusiness Mentor

Nov. 2023Warszawawolontariat https://siecprzedsiebiorczychkobiet.pl/mentorki/patrycja-sikorska/

Fundacja Kompetencji CyfrowychUX Mentor

Nov. 2023Poznańvolunteering

USERVIEW.LABCEO

Dec. 2020Warszawa

LoanMe Sp. z o.o.Business Process Management Director

Nov. 2018 - Jun. 2020Warszawa, woj. mazowieckie, Polska‣ implementation of the company's strategic projects: project coordination, business-system analysis, preparation of business-system requirements for backends and fronts (including UX, mock up project for the entire online process), ‣ layout and versioning of loan documents, ‣ UX tests, manual pre- and post-implementation tests (unit, integration, end-to-end, acceptance), ‣ PMO in the Company: management of the Company's project base, ‣ managing, preparing and issuing Policies and Procedures, ‣ close cooperation with the IT team (internal and external software house) and business ‣ preparation and conducting of workshops on the company's strategy ‣ due diligance process coordination ‣ administration department management (1 year)

LoanMe Sp. z o.o.Project and Administration Manager

Aug. 2018 - Oct. 2018Warszawa, woj. mazowieckie, Polska

SMART Consulting Company Patrycja SikorskaInterim Manager

May. 2018 - Nov. 2018Warsaw, Masovian District, Poland‣ B2B cooperation in the field of consulting on IT projects (ping tree project)

4financeProduct Owner

Sep. 2017 - Dec. 2017Warszawa, woj. mazowieckie, Polska‣ Implementation of international initiatives and applications from the region: Poland, Czech Republic, Bulgaria, Romania (7 products) with internal IT team and external Software House Future - Processing in SCRUM methodology priority-setting ‣ backlog management ‣ creating user stories ‣ manual pre- and post-implementation tests (unit, integration, end-to-end, acceptance)

Vivus Finance (PL) - Zdobywca tytułu Innowator RokuPROCESS/PROJECT MANAGER

Jan. 2016 - Sep. 2017Warszawa, woj. mazowieckie, Polska‣ analysis and creation of business and system requirements for backend and frontend projects, project coordination on the business-IT line, ‣ coordination of pre- and post-implementation manual tests (unit, integration, end-to-end, acceptance), ‣ continuous improvement and optimization of processes ‣ managing a team of business analysts ‣ cooperation with 4 Finance IT: business analysis and creation of user stories and acceptance criteria for international initiatives for the region: Romania, Bulgaria, Czech Republic, Poland.

Vivus Finance (PL) - Zdobywca tytułu Innowator RokuMANAGER OF OPERATIONAL OPTIMISATION PROCESSES

Oct. 2015 - Dec. 2015Warszawa, woj. mazowieckie, Polska‣ Optimisation of business processes within the company ‣ Supervision over the quality of subordinate team activities ‣ Coordination and supervision of the following processes: return of overpayments, write-offs, and transfers ‣ Coordination and supervision of the banking operations team, as well as accuracy in the accounting of payments and withdrawals. ‣ Optimisation of applicable processes. ‣ Creation and update of procedures ‣ Cost allocation ‣ Collaboration with external firms

Vivus Finance (PL) - Zdobywca tytułu Innowator RokuMANAGER OF OPERATIONS

Mar. 2015 - Sep. 2015Warsaw Area, Poland‣ Responsible for the quality of data in the database ‣ Creation and implementation of a procedure for new processes for subordinate teams ‣ Supervision and coordination of the claims process ‣ Supervision and coordination of the client communication system ‣ Supervision and coordination of contract rescission, notices of contract termination, repayment plans, and cases involving deceased clients ‣ Supervision and coordination of work systems: Back Office, sales support, payments ‣ Cost allocation ‣ Collaboration with external suppliers and banks, as well as providing opinions on cooperation agreements. ‣ Conducting periodical internal audits ‣ Sales support for new products

Vivus Finance (PL) - Zdobywca tytułu Innowator RokuMANAGER OF THE BACK OFFICE DEPARTMENT

Sep. 2013 - Feb. 2015Warszawa, woj. mazowieckie, Polska‣ Improving processes and creating procedures ‣ Providing opinions on individual activities and operational processes to the legal advisor and external auditors ‣ Supervision over the circulation and handling process for correspondence ‣ Supervision and coordination of document archiving ‣ Supervision and coordination of training for new employees ‣ Responsible for the quality of data in the database ‣ Supervision and coordination of the claims process ‣ Supervision and coordination of cases involving deceased clients ‣ Cost allocation ‣ Management of the fraud prevention team (proxy) ‣ Management of the Back Office team

Vivus Finance (PL) - Zdobywca tytułu Innowator RokuMANAGER OF COLLECTION PROCESSES SUPPORT

Dec. 2012 - Aug. 2013Warszawa, woj. mazowieckie, Polska‣ Improving processes and creating procedures ‣ Providing opinions on individual activities and operational processes to the legal advisor and external auditors ‣ Supervision over the circulation and handling process for correspondence ‣ Supervision and coordination of document archiving ‣ Supervision and coordination of training for new employees ‣ Responsible for the quality of data in the database ‣ Supervision and coordination of the claims process ‣ Supervision and coordination of cases involving deceased clients ‣ Cost allocation ‣ Management of the fraud prevention team (proxy) ‣ Management of the Back Office team

RK Legal COORDINATOR FOR THE CALL CENTRE DEPARTMENT

May. 2012 - Nov. 2012Warszawa, woj. mazowieckie, Polska‣ Management of the collections call centre department ‣ Contact with ordering parties ‣ Implementation of established financial plans