Chelsey Gray

Business Development Specialist @Grayter Virtual

United States💸 MarketingBusiness OwnerInterior Designer👍 Sales & BizDev🗿 HR🐦 Design🧨 Consulting🧮 Education✨ Business OwnerBrand Marketing ManagerPresentation DesignerContent ManagerEmail Marketing ManagerDigital Ads ManagerMarketing Analytics ManagerUX/UI DesignerCustomer Success ManagerTutorBusiness Development ManagerHead of GrowthHR GeneralistTraining&Development SpecialistAdministrative SpecialistCommunity ManagerAdvisorCustomer Researcher

Chelsey Gray is a seasoned Administrative Professional and Business Development Specialist. Owner of Grayter Virtual, she works with clients to identify strategic business opportunities and implementing effective business growth strategies. With an extensive background in marketing; sales; and technical writing, her ability to bridge gaps between businesses and their target audience has set her apart in the industry. Over the years, she has successfully helped numerous businesses to increase their market footprint and profitability. Her expertise includes market research, operations analysis, and project management. Ms. Gray holds a Masters degree in Human Services and multiple certificates in skills such as Digital Marketing and Grant Writing. Chelsey is known for her innovative thinking and results-driven approach to business development.

Feedback from Chelsey’s ex-colleagues

Let me see

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

Gray Paint & RemodelingOwner

Jun. 2022Cheyenne, Wyoming, United States · On-sitePromotes business, schedules estimates and contracted work, conducts regular follow-up, ordering, supply research, expense tracking, dispatching, and so on. Continually stays up-to-date on appropriate local, state, federal, and international building codes. Tracks financial information for budgeting and forecasting. Conducts and/or appropriately hires to complete a variety of home renovation tasks, including painting, wallpaper installation and removal, drywall and plaster work, flooring, tiling, shelving, kitchen and bath remodels, etc. Manages multiple properties to conduct regular maintenance and necessary renovations. Attends local business meetings and expos for networking to learn new industry practices.

Grayter VirtualSmall Business Owner

Jul. 2019 - Jun. 2024Cheyenne, Wyoming, United States · HybridLocate motivated individuals, businesses, and organizations that are looking to start new businesses or launch new products, improve processes, scale, become compliant, gain licensure, etc. Once interested clients are located, consulting services are provided. After research and development, a specialized plan is created and discussed with clients. Clients can then decide which services they would like to proceed with. A la carte services are then provided to client depending on their needs. Past services include: graphic design, photo editing, website building and maintenance, membership coordination, newsletters, blog and website content writing, technical writing, logo creation, photography, SEO, marketing, social media calendars and content creation, Google Forms, accounting, data entry, statistical analysis, research, and so on. I am well-versed in many applications including, Quickbooks, MailChimp, Google Suite, Microsoft Suite, Apple/Mac Suite, Adobe Suite, Affinity Suite, CMS's, Corel Suite, Cricut, Salesforce, and more.

Voyager Home Health CarePatient Services Specialist

Nov. 2021 - Jun. 2022Colorado Springs, Colorado, United States · On-siteMaintained a high volume of inbound and outbound calls, texts, and emails. Conducted intake assessments for incoming clients. Maintained excellent and detailed records. Worked closely with billing and payroll to ensure billing accuracy. Conducted regular background and insurance eligibility checks. Received patient referrals and coordinated with clinical staff. Input and maintained client data in Axcess and Axis Care portals, ensuring all required documents were present.

Safelite AutoGlassRepair Specialist

May. 2021 - Nov. 2021Colorado Springs, Colorado, United StatesSafeTech certified Repair Specialist and Recalibration Technician. Repairs chips, cracks, and other auto glass-related issues on customer vehicles. Performs both static and dynamic recalibrations of Advanced Driver Assistance Safety (ADAS) systems (vehicles equipped with automatic emergency braking, forward collision warning, lane assist, lane departure warning, pedestrian detection, collision avoidance, etc.) upon windshield replacement. Manages work orders, customer documentation, and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology. Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in shop.

USAAMember Solutions Associate

Nov. 2020 - May. 2021Colorado Springs, Colorado, United StatesDeepens member relationships through needs assessment and solution offerings from USAA products and services. Gathers information and closes on product sales for a suite of services demonstrating advanced skills and knowledge of USAA products and benefits. Identifies member events to provide integrated solutions on products ensuring that members' needs and financial securities are met. Empathizes with members and provides complex and/or integrated solutions to make it easy for members to acquire a USAA product. Regularly updated and maintained member portals in an internal database ensuring all necessary data and notes were completed prior to ending phone call. Empathetically and helpfully responds to and completes member requests.

Army Historical FoundationAssitant Accountant

Jan. 2020 - Jan. 2021Fort Belvoir, Virginia, United StatesAccounting duties include utilizing QuickBooks software for payroll, bank reconciliation for accounts in access of 1 million, corporate card monitoring and reconciliation, proper fund coding, invoicing, and report generation for treasurer. Supports auditors, provides human resources assistance, and assists in non-profit tax reports.

Army Historical FoundationOperations Specialist

Jul. 2018 - Jan. 2020Arlington, VARevenue generation support to museum store operations through coordination with Event Network in support of the online Museum Shop and preopening of virtual storefront initiatives to include: 1. Assist with idea generation and assist in the creation of digital and print marketing campaigns to support store awareness and product sales. 2. Provide Active Campaign coordination to AHF digital marketing team. Work with digital marketing manager in all aspects of email and other digital campaign concepts and samples prior to launch. Revenue generation support for special event bookings to include: 1. General support of all active initiatives for special event preopening marketing and prospect/client relations to include: 2. Research and inquiries into local vendors for a preferred vendor list as preopening planning begins. Created marketing events booklet for research purposes to include AV/Production companies, florists, bakeries, event designers and more. 3. Assist with “Operations” specific awareness building initiatives to include planning and execution of future Museum Showcase events. Work with local partners to focus awareness building efforts for group tours, special events and more. 4. Work with Celebrate Fairfax to kickoff sales initiatives in support of special event bookings to include traveling performance groups, sports team building programs, children camp initiatives and more. 5. Assist Operations team as planning is underway for AHF to transition from Arlington office to Museum location through calendar transition, providing moving quotes and coordination.

Army Historical FoundationOffice Manager and Human Resources Assistant

Jan. 2018 - Jul. 2018Arlington, VAProvide general and confidential human resources support to include maintenance of employee files, processing pre-employment documentation, assisting employees with benefits administration, and other job duties as assigned. Assist in preparing Chairman and President’s fundraising acknowledgments, and deposit fundraising checks daily. Balance conflicting priorities and opportunities to manage the workflow, ensure completion of projects, and meet deadlines. Answer and redirect all incoming Foundation calls and collect, sort, and distribute all incoming daily mail. Inventory, order, store, and restock supplies. Equip photocopier and printers with paper and toner and monitor and schedule office equipment and appliance maintenance. Update donor database regarding returned undeliverable Foundation mailings, change of addresses, deaths, and personal contact information. Act as the sole coordinator for reserving conference rooms and handling all administrative tasks in support of board and other in-house meetings, including catering requirements.

Army Historical FoundationAssistant Accountant

Mar. 2017 - Jan. 2018Arlington, VA Assisted staff accountant and controller in various accounting tasks for an office of 20-25 employees. Prepared financial documents such as invoices, bills, and accounts payable and receivable. Occasionally managed business expenses to include creating and printing checks for invoices due. Balanced corporate card accounts. Managed payroll, leave, and vacation. Reconciled multiple large bank accounts. Processed donations and verified bank deposits into multiple accounts. Appropriately processed and coded daily donations and posted necessary documentation and receipts. Entered financial information into Quickbooks software, including returned checks, e-store financials, and purchase orders. Resolved errors in financial reports and corrected faulty or misplaced information. Recorded office expenditures in appropriate software applications and ensured such expenses were assigned to correct budget codes and approved by designated parties. Filed hard copy and electronic copies of all required paperwork. Assisted in revising travel and purchase policies. Assisted in creating an updated employee handbook and accounting procedures manual.

Resilient Navigation and Timing FoundationMembership Coordinator

Jul. 2018 - Jan. 2021Alexandria, VACompiles monthly data reports from Google Analytics and MailChimp. Emails membership renewal letters. Creates and maintains advertisements for Google Ads account. Creates and distributes monthly newsletter. Maintains contact list in MailChimp database.

Army Historical FoundationOffice Manager/Personal Executive Assistant

Oct. 2015 - Sep. 2016Arlington, VACoordinated incoming and outgoing mail, packages, and deliveries. Served as the primary receptionist, answering and directing incoming calls and greeting, directing, and assisting visitors. Maintained current contact lists for staff, board members, and advisors. Typed and distributed letters and correspondence and ensured customer complaints were handled appropriately. Created labels and invitation lists for events. Regularly updated and maintained member’s records in the database system. Supported various staff members in projects and tasks, ex. fulfilling grassroots mailing kits for volunteers. Organized staff meetings and executive calendars and ensured no conflicts. Managed office supplies inventory and ordering. Frequently conducted follow-up phone calls to ensure members had received invitations, packages, and other mailings. Worked as the personal assistant to retired four-star general and U.S. Army Chief of Staff. Executive assistant tasks included scheduling events, replying to RSVPs, managing personal and professional calendar and ensuring no conflicts, handling phone calls, opening, organizing, and replying to mail and email, transcribing written notes and letters into digital files, and working as the point of contact for guests.

Bellanova Med SpaOffice Manager

Jan. 2015 - Jun. 2015Cheyenne, WyomingPlanned, coordinated and controlled daily operations of the organization. Conducted all product ordering and inventory management. Managed a team of eight professionals and guided interviews for hiring new employees. Implemented corrective actions by integrating a new software system to increase effectiveness and efficiency. Trained and supported users during new system implementations and upgrades. Guided numerous employee meetings and training opportunities to promote a productive workplace. Represented the business in the community through events and donations. Developed a business plan to provide a foundation for future management.

Self EmployedTutor & Homeschool Teacher

Oct. 2014 - Jun. 2015Cheyenne, Wyoming AreaRegularly met with multiple students to review homework assignments in all applicable subject areas. Asked students about specific topics and/or subject areas that they are looking to better understand. Followed-up on homework assignment grades and test scores to identify areas that have improved as well as those that need additional help. Used proven study aids and tips to prepare for upcoming tests and quizzes. Took notes during sessions to communicate with parents regarding praises and areas for improvement.

Wyoming Trailer SalesSecretary

Oct. 2013 - Jun. 2015Cheyenne, Wyoming AreaComplete and file paperwork for the sale of new trailers, including tax forms, customer and trailer information, and warranty information.

OSAR, Inc.Office Manager

Jun. 2010 - Jun. 2015Cheyenne, WyomingReported directly to owner, provided comprehensive executive support while supporting four individual divisions in a fast-paced environment. Managed email/phone correspondence, handled calendar/schedule management, and acted as a communications firewall for busy owner. Day-to-day responsibilities also included handling escalated customer service inquiries, dispatching contractors to emergencies, and managing approximately twelve employees across 2 locations including scheduling and training. Accomplishments include: redesigned company website, business cards, and signage when rebranding and incorporation occurred; executed migration of all offices from Windows to MAC OS, acted as licensed notary public (WY) for all locations when paperwork required notarization; produced OSHA standards handbook for all employees; and executed training classes for all locations.

United States Marshals ServiceIntern

Aug. 2012 - Dec. 2012Cheyenne, Wyoming, United StatesObtained secret security clearance to work within the office, learning all aspects of both administration and officer duties. Built and organized case files for individuals within the court system to include arrest warrants, court proceedings, medical records, criminal history, detainers, etc. Learned process for fugitive investigations to include computer inquiries, surveillance, arrests, and booking. Utilized various criminal justice databases, such as NCIC to locate information on fugitives. Personally worked non-compliant sex offender case utilizing all available databases to locate suspect. Learned inner workings of asset forfeiture department including the process of seizing and disposing of forfeited assets in USMS custody, to include storage, inventory, and various types of court processes involved as well as uploading assets into the CATS system. Worked with individuals within the budget department to understand how funding and budgeting is allocated within the USMS. Sat in on numerous court hearings and sentencing. Learned cellblock operation including booking, correct method/technique for digital fingerprinting, how to successfully gather DNA, the JABS system, and completion of required paperwork. Was educated on the role of a Court Security Officer (CSO) in the federal courthouse through observation of courtroom security, lobby post-screening, command center posting, cargo and mail screening, and roving patrols. Conducted restraint training with handcuffs, the three-piece-suit, and a black box. Worked with local authorities/departments for county SWAT team through hands-on tactical entry training and suspect search and detainment. Successfully completed firearms (pistol) qualification training.