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Work Background
ChevronRetail Business Consultant
Sep. 2019ColombiaAs a Retail Business Consultant for Colombia I'm responsible for managing +36M volume portfolio with 60 SS for three geographic locations within Colombia. General tasks include administrative, legal, commercial, customer service and retail consulting for customers with constant interaction with different areas within the company such as Marketing and Lubricants. Another important part of this role is not only taking care of our customers but also bringing new customers to Chevron. In 2019 I received a portfolio with a volume of 27.8 MM GAL, increasing it to 36MM GAL in 2023, representing a growth of 29.4%. Other than my role as a BC, I had the initiative to dive into different fields, and had the chance to lead projects with cross-functional teams such as the ones mentioned bellow: 2019-2024 - Salesforce champion for Colombia. Achieved data upload, training and implementation. 2021 - Account Planning coordinator for Central America and Colombia. Achieved segmentation and planning for accounts within CCA. Worked with Sales enablement team NA. 2021 - Customer First winner for Colombia among all Business Consultants 2023- 2024 - Customer First Champion for Colombia. Achieved best results for 2023 in the last 3 years with in-site and online trainings. For 2024 helped achieved 80% of Colombia’s customers participation in the program (up from 56%). 2024 SirionLabs - I'm part of the design group with the target of implementing contracts within Salesforce to simplify processes.
Whirlpool EMEANPI Planner Laundry
Aug. 2018 - Jul. 2019Milan Area, ItalyProducts and brands department:
• Management and coordination of new Finished Products and relevant Phase-out activities for existing Finished Products, based on Commercial and Marketing requirements.
• New products introduction coordination between factories, logistic team, supply chain, procurement, product managers and markets.
• SKU Complexity Reduction management.
• Selected as Profit Plan Coordinator for Laundry in EMEA. Trained and coordinated input for +30 countries in weekly meetings with Senior Category Manager
Whirlpool EMEAProduct Specialist
Jul. 2017 - Jul. 2018Milano, Lombardy, ItalyDryer Products Laundry section of Europe, Middle East,
Asia and Africa
•Understanding and representing user needs and monitoring the market
and developing competitive analyses. Market research for
Supernova Launch.
•Defining a vision for a product, align stakeholders around the vision for
the product, prioritizing product features and capabilities. •Monitor product performance, CAPEX management and product
return.
Vision Segura y cia LtdaSales and Marketing Analyst
Mar. 2015 - Sep. 2016Medellín•Gathered, organized and analyzed data, resolved discrepancies and
modeled information.
•Applied sales forecasting techniques and strategic planning to verify
sales and profitability of services.
• Automated data reporting by implementing Salesforce
Delivered key metrics for sales, credit and warranties to drive success of
business.
•Leader in expanding project which included 1:1 sales with new hired
sales force which led to increased sales in 9% in the first 6 months.
•Attracted 59 new clients by creating and implementing innovative
marketing strategies.
Grupo BancolombiaBusiness Analyst Intern
Jun. 2014 - Jan. 2015Colombia• Sorted and organized files, spreadsheets and reports.
Interacted with customers by phone, email or in-person to provide
information.
•Completed research, compiled data, updated spreadsheets and
produced timely reports.
• Supporting commercial managers in stock and trust funds transactions
• Project to evaluate commercial managers' performance.
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