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Work Background
e2E, LLC Administrative Assistant
Dec. 2022Kansas City, Missouri, United States
I.K. Hofmann USA, Inc.National Fulfillment Recruiter
Jan. 2022 - Oct. 2022United States
Smith & Loveless Inc.Purchasing Manager
May. 2021 - Jan. 2022United States
Shane's Rib Shack, LLCShift Lead
Jul. 2014 - Dec. 2015Norcross, GeorgiaResponsible for supervising and managing shift employees in a fun and busy restaurant environment. Also responsible for recruiting, interviewing, hiring and training new employees in sales, customer service and restaurant operations; including opening and closing procedures and cash handling.
DXP-Pumping Systems, Inc.Purchasing Specialist & Database Coordinator
Mar. 2014 - Apr. 2021Chamblee, GADuties include the management of all resale purchasing and inventory replenishment, ordering, and vendor contact; alongside the review, maintenance, and updating of item records within the distribution software. Also responsible for managing inventory levels, maintaining bin location system, processing system adjustments, and maintaining accurate pricing. Responsible for travel to all outlying company branches to perform annual physical inventory reconciliations. Also responsible for for reviewing company processes which are directly related to customer ordering and purchasing through the software for process improvement and efficiency. Assist in marketing projects when needed. Work closely with Corporate Operations, Accounting, and IT to bring various database, IT, marketing and inventory projects to fruition. Interview, make placement decisions, manage, mentor and train Work Experience participants from Gwinnett County program. Accomplishments:
Implemented Bin Location system for the warehouse to improve the order pulling process for the shipping department.
Managed 35th Anniversary marketing project, gathered attendee information through cold calling and email marketing campaign, sign-ups for training classes held at the event, and designed and produced personalized commemorative ID badges for each attendee.
Introduced and implemented Gwinnett County Work Experience internship program for individuals in county programs needing work training and mentoring.
Designed marketing business card and flyer of new product line for sales staff to distribute as an announcement of the line.
Developed Vendor Inventory Return process to improve the speed and frequency of item returns to vendors.
Developed database training materials for various company processes.
Select StaffingPersonnel Supervisor
Nov. 2011 - Mar. 2014Norcross, GAPersonnel Supervisor Duties included fielding candidate and client calls for temporary, temp-to-hire and direct hire staffing, making telemarketing calls to secure new business in support of the Branch Manager and sales staff, providing sales quotations and pricing for new sales orders received. Responsible for full life cycle recruiting; including assisting candidates with information about how to apply for positions, conducting new-hire orientation & processing the necessary paperwork, managing candidate placement, wage management, associate counseling, visiting client sites, setting appointments, conducting telemarketing calls for skill marketing, processing associate payroll, I-9 verification using the US E-Verify system and translating from English to Spanish for Spanish-speaking candidates. Supervise and manage internal recruiting/sales staff. Ensure client retention and satisfaction is maintained through consistent client contact. Certified Worker’s Comp Coordinator for the branch. Assisted with increasing the branch GM by 40% within first six months of employment.
Reworked the branch new-hire intake process to increase the number of candidates processed daily.
Had two of my assistants, who I hired and trained, selected to transfer to the Buford Branch to work there in payroll and support roles.
Created a system; which included major process overhaul, to ensure that associate files would be entered completely and kept in compliance with company and government requirements.
TupperwareConsultant
Mar. 2009 - May. 2011Dallas/Fort Worth AreaEnriching people's lives one piece of Tupperware at a time.
Susan G. Komen for the CureGift Processor (Donor Services Specialist)
Feb. 2007 - Jun. 2009Dallas, TexasDonor support services, data integrity, QA, editing and proofing. Duties include processing non-profit donations within Donor Direct database. Handling a large volume of new donor records daily; including address verification, memorial/honor tribute processing, data integrity checks through internet research and direct communication with donors, database cleanup and maintenance. Work on the online processing team where all online donations are handled along with inbound donor inquiry handling and donor support. Part of the proofing team where donor ‘Thank You’ letters and Memorial/Honor tributes are proofed for accuracy prior to being sent to mail provider for mailing to recipients. Serve as backup for the Tribute Administrator in pulling the acknowledgement/tribute run as well as ensuring all files are submitted for handling and mailing. Serve as backup for the Online Administrator in downloading daily online donations from vendor, correcting files for upload into Komen Donor Direct Database and reporting of daily online donation statistics. Responsible for ordering and maintaining office supplies for entire office. Assist in handling company matching gift processing where forms submitted by the donor would be filled in and submitted to the companies where they are employed to match the original donation. Responsible for training new employees on tribute processing and handling. Headed an action team for departmental improvement and change based on employee engagement survey results; focusing on process improvement.
Dallas Metrocare ServicesContract Habilitator - Contracted thru Brown Consultants & Associates
Sep. 2006 - Aug. 2011Grand Prairie, TexasDuties include providing community support and respite care services for persons with disabilities and their families. Community support services include one-on-one training in personal care, life skills and behavior modification for the client. Other duties include training the client in meal planning and preparation, grocery shopping, general house cleaning, laundry skills, money management and self-help training. Responsible for recording progress data, observational data and areas for improvement. Work closely with the families and the management staff to create plans of action that are suited to each client’s individual need.
ITT FlygtInside Sales Associate
Aug. 2005 - Jan. 2007Carrollton, TexasSupport of sales Engineers, customer support and sales Duties included handling inbound customer product inquiries and quoting of submersible pumps and accessories for local branch and export inquiries and acted as a backup for Inventory Coordinator.
Closed $200,000 in sales of submersible electric pumping equipment and parts & accessories in 2006. Performed accounting functions of invoicing, crediting and supporting collection of delinquent accounts. Supported outside Sales Representatives with submitting customer purchase orders for order provisioning, which included acting as a purchasing agent for all orders handled. Trained to pull curves with pump specific information for Flygt Pumps. Responsible for building submittals and O&M manuals for local Branch bid projects using Adobe Acrobat to create files from multiple applications. Maintained master literature files for submittals. Handled customer orders from submittal stage to delivery and installation of custom submersible pump packages. Supported staff in software application troubleshooting and acted as Help Desk associate for local branch. Participated as a traveling mentor in a special training program for newly acquired branches.
ITT FlygtInventory Coordinator
Oct. 1999 - Aug. 2005Carrollton, TexasDuties included inventory maintenance/replenishment, all purchasing for stock reordering, maintenance of repair paperwork, order entry for all products in local warehouse for walk-in customers and maintenance of rental bank inventory and billing. Other responsibilities included acting as a back-up CSR for all other parts/product orders. Created special Excel Sales Order Workbook for sales quoting and purchase requisitioning. Performed accounting functions of invoicing, crediting and supporting collection of delinquent accounts. Created special Rental Bank database for pump rental quoting and maintenance of the Rental inventory. Created special Repair Schedule database for maintenance of all repair and warranty repair information performed in the service center.
HoneywellOperations Support Specialist
Apr. 1997 - Mar. 1998Dallas, TexasDuties included supporting engineers in the entire Mid-America Area in building of submittals and Operation and Maintenance Manuals for customer review and use. Maintained large master literature file and technical literature library. Ordered supplies and maintained inventory for Mid-America submittal creation process. Maintained schedule for submittal projects requested by engineers. Assisted in fine tuning the process used for submittal creation/assembly. Heavy copying and filing. Responsible for learning the basics about Honeywell’s technical literature and such engineering programs as Honeywell’s Engineering Workbench and AutoCAD. Responsible for FedEx shipping for the submittal team. Also ordered and maintained office supply inventory for entire office.
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