CrispClient Success Manager
Aug. 2023 - May. 2024Atlanta, Georgia, United States · HybridAs a dynamic Client Success Manager at Crisp, I expertly juggled numerous client accounts, specializing in guiding law firm owners through transformative branding journeys. With a keen eye for narrative, I delved deep into their backgrounds, crafting emotionally resonant brand stories that positioned them as unparalleled authorities in their practice areas. Serving as both a creative director and producer, I orchestrated every aspect of their video shoots, from ideation to execution, ensuring seamless productions that captivated audiences. My adeptness in coaching attorneys through their on-camera debuts led to unforgettable performances, while my sales prowess resulted in impressive revenue generation, including a remarkable $21k in video asset sales in a single month. Through my collaborative leadership and unwavering dedication to client satisfaction, I consistently earned top survey results and heartfelt feedback, transforming the creative process into a truly transformative experience for clients. Recognized on the Inc. 5000 (Fastest Growing Private Companies in the U.S. - 2022, 2021, 2020, 2019, 2018, 2017), as well as Atlanta’s Top 100 Fastest Growing Private Companies (2023, 2022, 2021, 2020, 2019, 2018, 2017, 2016), and Atlanta’s Best Places to Work, Crisp (www.crisp.co) is the nation’s fastest-growing law firm growth company.