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Network Power<100 people
Roles
👍100%
Sales & BizDev
Geos
🇨🇦100%
Canada
Work Background
Client Success Manager
CrispClient Success Manager
Aug. 2023 - May. 2024Atlanta, Georgia, United States · HybridAs a dynamic Client Success Manager at Crisp, I expertly juggled numerous client accounts, specializing in guiding law firm owners through transformative branding journeys. With a keen eye for narrative, I delved deep into their backgrounds, crafting emotionally resonant brand stories that positioned them as unparalleled authorities in their practice areas. Serving as both a creative director and producer, I orchestrated every aspect of their video shoots, from ideation to execution, ensuring seamless productions that captivated audiences. My adeptness in coaching attorneys through their on-camera debuts led to unforgettable performances, while my sales prowess resulted in impressive revenue generation, including a remarkable $21k in video asset sales in a single month. Through my collaborative leadership and unwavering dedication to client satisfaction, I consistently earned top survey results and heartfelt feedback, transforming the creative process into a truly transformative experience for clients. Recognized on the Inc. 5000 (Fastest Growing Private Companies in the U.S. - 2022, 2021, 2020, 2019, 2018, 2017), as well as Atlanta’s Top 100 Fastest Growing Private Companies (2023, 2022, 2021, 2020, 2019, 2018, 2017, 2016), and Atlanta’s Best Places to Work, Crisp (www.crisp.co) is the nation’s fastest-growing law firm growth company.
Client Experience Coordinator
Dance With Me Client Experience Coordinator
Jan. 2022 - Oct. 2022Atlanta, Georgia, United StatesAs the driving force behind studio operations, I adeptly navigated the challenges brought by the pandemic, demonstrating resilience and adaptability to safeguard the well-being of our staff and students. By leading with conviction and empathy, I cultivated a dedicated team, fostering a culture of excellence and camaraderie in the face of adversity. Through strategic planning and creative innovation, I orchestrated a diverse range of events and initiatives, both locally and nationally, enhancing engagement and strengthening community ties. My effective communication skills facilitated seamless collaboration across all levels of the organization, ensuring alignment of objectives from the CEO to our frontline staff. Drawing from my background as a professional dancer and choreographer, I curated transformative experiences for our clients, guiding them from beginners to confident performers while providing solace and empowerment through the therapeutic power of dance. By implementing feedback mechanisms and conducting rigorous performance analysis, I drove significant improvements in our studio metrics, including an 8.44% increase in competition cash flow and a remarkable 19.98% enhancement in overall studio cash flow during the transition from the first to the second quarter of 2022. As a leader, I inspired individuals to exceed their own expectations, transforming lives and fostering a deep sense of connection and fulfillment within our vibrant dance community.
Administrative Coordinator
Dance With Me Administrative Coordinator
Aug. 2020 - Dec. 2021Atlanta, Georgia, United States
Dance Instructor & Choreographer
Dance With Me Dance Instructor & Choreographer
Jan. 2020 - Mar. 2023Atlanta, Georgia, United StatesIndividual & Group Lessons Special Events ( Weddings, Birthday Parties, Anniversaries) American Rhythm, Smooth, and Social Style Ballroom Training
Administrative Assistant
Dance With Me Administrative Assistant
Jul. 2019 - Jul. 2020Atlanta, Georgia, United States
Founder
Spark&Grind Creative StudioFounder
Jun. 2019Atlanta Metropolitan AreaI specialize in collaborating with both established and emerging businesses guiding them in the articulation and alignment of their brand narratives. By conducting in-depth interviews with employees and analyzing client feedback, I uncover invaluable insights that inform a comprehensive marketing SWOT analysis, revealing growth opportunities and areas necessitating realignment. My role extends beyond content creation to serving as a strategic liaison between clients and creative professionals, ensuring the seamless integration of their brand across diverse digital platforms. Whether crafting compelling website content or refining user experience design, I meticulously audit each element to ensure alignment with the desired client experience and foster trust among target audiences. Through this holistic approach, I empower organizations to connect authentically with their clientele and establish enduring relationships built on trust and integrity.
Intern
The CreativeIntern
Jan. 2019 - May. 2019Atlanta, Georgia, United States · On-siteI facilitated engaging workshops and fostered positive client experiences, honing skills in communication, collaboration, and client relations. I actively promoted the company's brand and services at networking events, showcasing proficiency in networking and brand representation. I conducted thorough research to identify relevant grant funding opportunities and contributed to the implementation of client reward systems, demonstrating proficiency in research and project management. I gained valuable hands-on experience in film production by writing, producing, and acting in a short film, showcasing skills in writing, production, acting, and collaboration. I developed foundational acting and camera techniques, as well as skills in character work and collaboration, through immersive learning experiences during the internship.
Dance Coach
FineArtsMatterDance Coach
Aug. 2018 - May. 2019Atlanta Metropolitan AreaIn my role as a leader within the organization, I embarked on a journey of nurturing and guiding our teaching staff, imparting best practices and providing ongoing support to ensure educational excellence. Through my travels and broad perspective, I offered valuable insights and consultation to teachers, fostering harmonious relationships and effectively resolving interpersonal conflicts. Serving as a liaison between the company, staff, and parents, I ensured smooth operations and swiftly addressed any issues that arose, maintaining a seamless flow of communication and operations. As an ambassador for the company, I spearheaded marketing efforts at events, amplifying brand awareness and driving enrollment by advocating for the transformative power of the arts.
Sales Professional
Southwestern AdvantageSales Professional
May. 2014 - Aug. 2014Tennessee, United States · On-siteDiving headfirst into the world of sales with The Southwestern Company, I embarked on a journey of resilience and growth in the heart of Tennessee. Armed with determination and a relentless work ethic, I embraced the challenge of door-to-door commission sales, turning adversity into opportunity. Through countless hours of hard work and perseverance, I honed my sales acumen and built a thriving territory, overcoming obstacles with adaptive problem-solving and unwavering interpersonal communication skills. From engaging with diverse economic and social backgrounds to navigating the rigors of an intense 80-plus-hour workweek, I cultivated not just sales prowess, but also a formidable mental fortitude capable of conquering any challenge.
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