Simone Venner

Founder, CEO @SV Services - Simply Virtual Services

United States✔️ ITBusiness Owner👍 Sales & BizDevGraphic Designer🐦 Design🧨 ConsultingCustomer Success ManagerIllustratorProject ManagerLife CoachingAccount Manager

SV Services, under the leadership of Founder and CEO Simone Venner, has experienced significant growth and success in its operations. The company's commitment to providing top-notch services has resulted in strong customer relationships and high customer satisfaction rates. The team's dedication and expertise have been instrumental in driving the company's growth. However, there are opportunities for further expansion and diversification. It is recommended that SV Services explores these opportunities to ensure sustained growth and profitability in the future.

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Work Background

SV Services - Simply Virtual Digital AgencyFreelance Graphic Designer | Small Business Owner

Oct. 2023Houston, Texas, United States · RemoteSpecializing in B2B services, I excel in Graphic Design, Social Media Marketing, Project Management,and administrative support. I've tackled complex design challenges, established a cohesive styleguide for consistent branding, and collaborated with designers and copywriters to ensure on-brandmedia assets. My expertise extends to optimizing content with SEO best practices for maximumreach. Furthermore, I've cultivated relationships with external vendors to ensure timely delivery ofmaterials and services, emphasizing efficiency in our operations.

Ventiv TechnologyClient Services Manager

Feb. 2022 - Oct. 2023United StatesGuide clients through the SaaS sales process, focusing on Risk, Insurance, and Underwritingtechnology. Cultivate direct relationships, provide timely value propositions, and act as a companyadvocate. Onboard new clients with product features and actively manage renewals, promotingupsells and cross-sells for sustained growth and heightened client satisfaction.

Ventiv TechnologyProject Manager Consultant (contract)

Aug. 2021 - Jan. 2022Houston, Texas, United StatesHandled comprehensive client requirements in Risk, Insurance, and Underwriting technology,prioritizing project schedules globally. Supported the Client/Service team using JIRA, Confluence, andSalesforce, engaging in Ad-Hoc teams, process mapping, and skill training. Aided in managing newbuilds, re-platforming, and retainer projects, and played a key role in daily cross-functional teamleadership. Forecasted timelines, communicated real-time project delivery dates, and assigned workacross Designer and Development teams. Proficient in Microsoft Excel, Word, Project Management,Planning, Coordination, CRM, Client Relations, Program Management, Agile & WaterfallMethodologies, and Cost Reduction Management.

Electronic Power Design: Engineering | Manufacturing | Commissioning | +1-713-923-1191Project Manager

Dec. 2018 - Jul. 2021Houston, Texas · On-siteLed cross-functional teams in daily operations, dynamically updating project timelines in real-time.Organized tasks across Designer and Development teams, delivering swift time estimates. Managedkey projects, achieving over $2M in contract orders and $5M in custom projects yearly. Ensured QAadherence, implemented a Planning Team to enhance manufacturing schedules, and optimized thesupply chain for timing, costs, and productivity. Provided strategic direction to the Sales Team,ensuring accurate cost work-ups for quotes and customer orders.

M&I Electric, LLCProject Manager

Mar. 2017 - Dec. 2018Houston, TexasInitiated project management at a mid-sized electrical equipment manufacturer, overseeingstrategic planning, budgeting, costing, scheduling, customer service, consultations, issue resolution,QA, and process improvement. Successfully delivered projects totaling $10M+ annually on time andwithin budget, adhering to schedules, timelines, milestones, and QA standards. Collaborated withcross-functional teams, customers, and contractors to define project scope, requirements,schedules, costing, and budgets, consistently meeting or exceeding objectives. Monitored projects,identified potential issues, assessed progress, and implemented effective corrective actions.

M&I Electric, LLCMechanical Designer

Oct. 2014 - Mar. 2017Houston, TexasTasked with designing mechanical equipment and components, collaborating with projectmanagers, engineers, and fabrication personnel to ensure quality deliverables andmanufacturability. Simultaneously managed 20+ projects, coordinating with detailers, purchasingagents, and shop technicians to complete projects on time and within budget. Proficiently createdvarious parts, components, drawings, and assemblies using SolidWorks. Skills include MicrosoftExcel, Word, Project Planning, Coordination, CRM, Client Relations, Agile & Waterfall Methodologies,and Cost Reduction Management.

M&I Electric, LLCExecutive Administrative Assistant

Jan. 2013 - Oct. 2014Houston, TXManaged diverse administrative functions, supporting director-level projects and informationmanagement. Compiled and analyzed monthly report data, creating presentations for executivemanagement. Developed internal correspondence to enhance communication betweendepartments. Played a pivotal role in the SEC filing of 10K & 10Q. Skills include Microsoft Excel,Word, CRM, and Client Relations.

Revenge Pest ControlPest Control Technician

Aug. 2011 - Dec. 2011Manvel, Texas · On-siteProvided outstanding customer service and pest control solutions to commercial and industrial businesses. Proficient in Customer Relationship Management (CRM) and maintaining positive client relations.

Withnol's AutomotiveOffice Manager

Jan. 2009 - Nov. 2011Pasadena, TX · On-siteManaged daily office operations, supporting the company President and mechanics' team. Oversaw accounts payable, receivable, payroll, and the administrative budget. Prepared expense reports and credit card/bank reconciliations. Responsible for procurement of hardware, software, and executing application upgrades. Proficient in Microsoft Excel, Word, CRM, Client Relations, and Cost Reduction Management.

Engineered Air BalanceHVAC Coordinator

Sep. 2005 - Dec. 2005Houston, Texas Area · On-siteExecuted drawing revisions and interpreted engineer-provided markups. Prepared electrical system specifications and topographical maps to guarantee installations and operations align with standards and customer expectations.

Virtual Valor EntertainmentPersonal Assistant

Jun. 2003 - Sep. 2004Friendswood, TX · On-siteConducted routine phone communication with clients, addressing contract status, payment processes, trips, and other details to ensure complete satisfaction with services. Managed day-to-day office tasks and fulfilled errands as requested by the CEO. Proficient in Microsoft Excel and Word.

Bayshore Medical CenterER Patient Access Rep

Mar. 2002 - Feb. 2004Pasadena, TX · On-siteGenerated patients' charts and pre-admission forms. Meticulously handled claims paperwork, documentation, and system entries. Analyzed patients' insurance coverage, deductibles, potential carrier payments, and remaining balances under policies when applicable. Adhered strictly to federal and state guidelines for information release. Required some ICD-9 coding for billing. Proficient in Microsoft Word.

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