Tanya Taleva

Senior Project Manager @MentorMate

🧨 ConsultingAssociateBanking & Capital MarketsProject Manager✔️ IT

Tanya Taleva is a highly skilled and experienced project manager currently serving as the Senior Project Manager at MentorMate, a global software development company. She has a proven track record of successfully managing complex projects, demonstrating exceptional leadership abilities, and driving operational efficiency. Tanya has acquired considerable expertise in various facets of project management, including budgeting, risk management, and team leadership. Besides her technical skills, she is also recognized for her excellent communication and negotiation skills. Prior to her role at MentorMate, Tanya has held several project management positions in different organizations, honing her skills and expanding her knowledge in the field. Her dedication and ability to handle demanding situations make her a key asset in any project management team.

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Network Power<100 people

Roles

🔥100%

Startup Founder

🧨66%

Consulting

🏦66%

Finance

Geos

🇧🇬66%

Bulgaria

Work Background

MentorMateSenior Project Manager

Jan. 2022Sofia, Bulgaria

CodixProject Director

Sep. 2019 - Aug. 2021Sofia, Sofia City, Bulgaria• Managing software customization and implementation projects for Clients in Austria (banking), Romania (banking) and UK (Supply Chain Finance) • Managing project planning and execution in terms of cost, time, quality and risk aiming for simplicity and customer satisfaction • Liaising between Development leads and Business stakeholders to foster quality communications and keep focus on deliverables • Working closely with Client’s Management to ensure that business needs are met, scope is under control and change requests are planned accordingly • Taking part in Management Steering Committees and following the implementation of the actions decided • Ensuring compliance with contractual objectives and SLA KPIs

United Bulgarian BankIntegration Project Manager - Core system Migration, CIBANK-UBB Merger

Jun. 2017 - May. 2019Sofia• Preparation and execution of data migration from Legacy core system and peripherals to T24 core system and target applications, incl. migration approach, planning and alignment with stakeholders and other integration projects • Work closely with B-1 managers and guide them through the change and the required decisions towards an integrated Bank • Unification of processes and communication towards the organization and customers on the changes before/after migration • Balance between integration and re-engineering of existing systems and functionalities • Manage and motivate direct team of 25 subject matter experts from different areas (IT, BPO, payments, business) and with different organizational culture • Manage indirect cross-functional report lines consisting of employees in different age groups and levels in the organization • Successful execution of four Live migrations into Production systems - up to 100 people engaged • Report directly to the Management Board on the progress of the project and other related ICT projects (online banking, mobile banking, cards integration)

United Bulgarian BankManager Strategies and Analyses

Sep. 2014 - Jun. 2017Sofia• Lead a team in charge of development and implementation of flexible debt collection strategies focused on recoveries improvement • Manage pre-legal and legal performance evaluation of internal and outsourced teams and optimize current processes in the operational Units • Monitoring of collection portfolio behavior, target setting and forecasting • Application Manager of Bank’s collection software system (Qualco) – incl. integration with other systems, customization, parameterization and incident management • Responsible for Bank’s Collection Policy Manual development and actualization • Participate in strategic projects for the Bank as a subject matter expert – new products (SBB lending, renegotiation schemes), new loan origination software implementation • Participate in AQR and stress test activities - preparation of retail data tapes integration specifications, default and forbearance flags calculation, collateral values and recoveries calculation

United Bulgarian BankThird Parties Collection Manager

Feb. 2010 - Sep. 2014Sofia• Manage 8 to 10 outsourcing providers of call and on-site collection services handling 80% of bank’s debt portfolio • Perform regular performance evaluation of the outsourced portfolio, carry out trainings, set targets and monitor the quality of the service provided • Explain and overcome portfolio deteriorations • Organize and monitor debt settlement campaigns through outsourced teams and provide coordination with branch network • Leading role in the implementation of Qualco collection software system - preparation of integration and parameterization specifications, data mapping and data migration, UAT and Go live preparation and execution; Coordination of different teams on the project

Logicall Bulgaria ADManager Client Relations

Apr. 2008 - Jan. 2010Sofia• Liaise with potential clients and preparation of tenders • Negotiating and concluding contracts with new customers • Assistance and guidance to Project managers in launching new projects and achievement of targets • Key account management: Carlsberg Bulgaria, Shell Bulgaria, Orbitel, Nestle Professional • Development of the service portfolio

Inline Ltd.Project Manager

Nov. 2006 - Mar. 2008Sofia• Management of different types of outsourcing projects: collection campaigns, telemarketing campaigns, customer service lines • Preparation and execution of projects: call scripts, database selection, agents selection, trainings and coaching • Result analyses, optimization and achievement of specific targets • Preparation of reports, statistics and presentations of results

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