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Work Background
Summit Downs Architecture Review BoardBoard Member
Apr. 2024United States · On-siteExperienced and detail-oriented Architecture Review Board Member with a strong background in architectural design principles and a passion for upholding the aesthetic integrity of residential communities. •Skilled in reviewing and approving architectural plans, renovations, and modifications in alignment with HOA guidelines. •Effective communicator with a keen eye for design, dedicated to fostering a sense of harmony and pride within the community.
•Proven ability to collaborate with homeowners, architects, and stakeholders to ensure adherence to architectural standards and enhance property values. •Committed to preserving the visual appeal and architectural excellence of the neighborhood through thoughtful evaluation and decision-making.
Career BreakRelocation
Jun. 2023 - Apr. 2024Denver, ColoradoEmployment available since July 2023. I paused my job search from December 2023 to April 2024 to relocate from Colorado to Florida. Now, I'm eager to contribute my dynamic customer-focused skills to companies needing positive results.
Seagate TechnologySenior GTM Manager Lyve Services
Jun. 2021 - Jun. 2023Longmont, Colorado, United States · RemoteLyve Services Partner and Channel GTM management of enablement GTM activities and campaigns for increased partner and end-customer sales. Responsible for VAR/NSP for IT/BackUp/Archival, Lift & Shift and Data Lakes. • Orchestrate the assessment and identification of existing and emerging sub-markets through product lifecycle planning, coordination of technical development, contribute to product strategies, and define promotional activities and product launches.
• Plan, develop, implement, and train multiple channel programs, resulting in increased partner engagement and future sales channels.
• Develop and execute highly effective product advertising and promotional strategies, driving brand awareness, expanding market presence. • Develop comprehensive business plans that include rigorous assessment, identification of requirements, strategic enablers, and go-to-market (GTM) strategies to increase market penetration and revenue growth for product solutions.
• Successfully manage the end-to-end process of designing, staffing, and executing energy, media, and entertainment tradeshows sponsored by US Product Management, resulting in 45% increase in qualified leads, brand exposure, and customer engagement.
Seagate TechnologySenior Technical Engineering Manager, Systems
Jun. 2017 - Jun. 2021Longmont, CO · HybridAs the Cloud Systems OEM VOC (Voice of Customer) Point of Contact, effectively communicated and socialized customer requirements throughout the lifecycle of external customer offerings. • Collaborated closely with Core Team Leads, Account teams, and cross-functional teams to ensure timely and appropriate responses to customer needs. • Played a pivotal role in aligning customer requirements with internal teams, driving seamless integration and delivery of solutions, resulting in enhanced customer satisfaction and successful business outcomes.
• Directed and defined the Statements of Work, resulting in clear project scope, well-defined deliverables, and effective execution of the customer program, leading to increase in customer satisfaction and successful delivery of commitments while maximizing returns throughout the customer program lifecycle.
• Drove schedule integrity and predictability, ensuring on-time delivery and exceeding customer expectations, ultimately resulting in improvement in customer satisfaction scores and retention rates, as evidenced through Quarterly Business Reviews.
Seagate TechnologyTechnical Customer Manager ~ HDD Enterprise Nearline/Archive /Kinetic/Released Products Storage
Jun. 2012 - Jun. 2017Longmont, Colorado, United States · On-siteAs an Enterprise, Cloud, Archive, and Kinetic Storage Customer-Centric VOC Technical Business Team Program Manager, drive the integration of customer requirements into the design center development core teams, ensuring the development of innovative products tailored to the specific needs of enterprise, cloud, archive, and kinetic storage customers. • OEM Customer Manager for systems OEM customers driving new product launch activities, enabling revenue of $80M per year.
• Served as the key liaison between customers and internal teams, facilitating effective communication and collaboration to deliver solutions that meet customer expectations. • Utilized deep technical expertise and customer-centric insights to guide product development strategies, resulting in enhanced customer satisfaction, increased market share, and successful product launches.
• Host and present technology design reviews with internal functional organizations and external customers.
• Develop and drive to closure qualification plans inclusive of test requirements and customer qualification drive requirements by working hand in hand with Major OEM and cloud customers.
• Collaborated with engineering teams to assess customer impact of issues, driving the closure of fixes (firmware, material changes, etc.), resulting in reduction in customer escalations, improved product stability, and enhanced customer satisfaction.
• Partnered with Far East manufacturing sites to define and deliver Customer Demo Units (CDUs) and Customer Test Units (CTUs) based on customer requirements, ensuring timely delivery and optimal customer fit for use, resulting increase in customer satisfaction and successful product deployments.
• Effectively managed and allocated a customer qualification free drive budget of $500k per new product deployment, optimizing resource utilization and enabling new revenue growth opportunities.
• Administered the internal Program Management website.
CovidienNew Product Introduction Global Logistics Supply Chain Management
Feb. 2010 - Jun. 2012Boulder, Colorado, United StatesEffectively oversaw and directed global supply chains for New Product Introductions (NPIs). Facilitated seamless information flow across diverse cross-functional areas, including Research & Development, Marketing, Procurement, Customer Service, DC Operations, and Manufacturing.
• Formulated and executed a comprehensive global supply chain strategy for 12 new products. This included developing launch plans, integrating products into operational processes, managing product availability, and addressing the impact on existing products (phase in/phase out, cannibalism & obsolescence).
• Established robust processes for generational planning, ensuring effective service strategy and planning throughout the product lifecycle. The result: increased product longevity, heightened customer satisfaction, and reduced service-related costs.
• Played a pivotal role as a core team member in the commercialization process. Made critical decisions on last-time buys, component obsolescence, and legacy customer service fulfillment, safeguarding $10 Million worth of current product offerings and minimizing revenue loss.
• Proactively managed supplier relations during the launch stage of new products in the product development lifecycle. Conducted quality, cost, and supply reviews, effectively managing purchase order releases. The outcome: a 35% reduction in supply chain disruptions, improved supplier performance, and enhanced product quality.
• Developed, implemented, and provided training for NPI Logistics SOPs across the R & MS business unit.
CovidienSoftware/Network/Labeling Project Manager
Jun. 2009 - Feb. 2010Oversaw and managed the implementation of product deployment R&D projects, which included setting up the R&D network and enabling 40 Advanced Technology Engineers to access engineering software tools remotely.
• Conducted interviews, made hires, and introduced an externally acquired time tracking software into the BU, streamlining time tracking for R&D GBU worldwide resources in new product development. This led to better resource allocation, increased productivity, and improved project management capabilities.
• Orchestrated the rebranding of the entire Respiratory and Monitoring System BU product line, resulting in a weekly revenue saving of $1 million.
Seagate TechnologySr. Materials Program Manager
Jan. 2006 - Mar. 2009Longmont, Colorado, United StatesEffectively managed all aspects of Materials Program Management for 2.5” and 1.8” high-capacity storage product development via collaboration with cross functional teams, inclusive of material supply, cost containment, quality, supplier strategies, ramp & liability mitigation and EOL liability.
•Managed allocation of customer qualification units for Shingled Magnetic Recording technology resulting in $11.5 million in additional revenue for emerging technologies product segment. •Effectively managed commodity managers and buyers to schedule 3.5”, 2.5”, and 1.8” form factor disk drive component availability from conception through volume ramp, resulting in over 23 million hard drives sold and 17% material cost savings per product.
MaxtorMaterials Program Manager
Sep. 2002 - Dec. 2005Longmont, Colorado, United StatesLed comprehensive Materials Program Management for the development of a 3.5” high-capacity storage product, coordinating cross-functional teams to address material supply, cost, quality, supplier strategies, ramp and liability mitigation, and end-of-life (EOL) liability. Presented proactive plans to resolve critical issues and achieve program objectives in executive program review meetings.
• Successfully ramped three high-capacity 3.5” disk drive products into Asian manufacturing sites, resulting in the sale of 8 million drives.
• Achieved $6.8 million in end-of-product-life savings by effectively managing EOL liability through leadership of product teams.
• Ensured material availability for five R&D hard drive programs and ongoing component qualifications for twelve 2.5” released volume products, leading to a 4% increase in volume market share.
US West/QwestProgram Manager/Senior IT Process Engineer
Feb. 1998 - Nov. 2001Denver, Colorado, United StatesSenior Process Analyst/Engineer & Project Manager at the Cyber Center Hosting Operations Service Management: Led the integration of new products and services into the Qwest Deployment Process, ensuring their timely delivery to the market and maximizing revenue generation. Successfully provided standardized End-to-End Hosting Operations process deployment training to 13 Cyber Centers across the U.S., resulting in the recovery of $500K in monthly unrealized revenue. Information Technology Operations Project Manager:
• Developed, documented, and provided training for End-to-End Hosting Processes.
• Executed the migration of 1000 IT users from an outdated monitoring tool to an Enterprise Event Management tool, achieving $800,000 in cost savings per fiscal year.
• Orchestrated the migration of 1500 Midrange and MVS IT users to a company-standardized Notification and Escalation Tool, resulting in $1 million in cost savings per fiscal year. Information Technology Operations Service Availability Manager:
As the third-tier escalation mediator and Crisis Management contact, took charge of coordinating, identifying, and resolving service outages for over 2000 systems. Collaborated with Change Management to integrate changes, preventing costly outages and enhancing systems. Played a vital role as a business continuity team member, calculating project costs in terms of time, money, and resources. Managed budgets and schedules according to plan, while also monitoring the completion of project milestones and deliverables for completeness, quality, and adherence to IT customer requirements.
QuantumTransfer Readiness Manager/Project Manager
Oct. 1996 - Jan. 1998Louisville, Colorado, United StatesI spearheaded the establishment and execution of Transfer Readiness Reviews for all processes and products destined for the offshore site in Batam, Indonesia. I supervised the seamless transfer of prototype materials, products, and processes to the offshore manufacturing site. Additionally, I formulated and managed phase build plans, overseeing the acquisition and shipping of components for domestic phase builds. Acting as a liaison between engineering, manufacturing, and upper management, I coordinated research and development activities at the Louisville site. Our efforts resulted in significant cost savings, with a $2 million reduction in equipment expenses at the offshore site achieved through a meticulous evaluation of items with a cross-functional team. Furthermore, we successfully implemented a wafer release schedule at the domestic site, leading to a noteworthy reduction in overhead spending by $900,000.
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