T.H.W. The Hockey Wholesalers GmbHCustomer Service Consultant BeNeLux
Dec. 2015 - Jul. 2017Hamburg Area, Germany- Generating sales among client accounts - Building and maintaining long-term relationships with B2B accounts
- Servicing B2B customers during the entire customer journey (incl. consultation, orders, returns, refunds, delivery status, back ordered items, payments)
- Creating sales analysis to track performance and report to top management
- Responsible for sponsored teamsโ outfits (incl. planning, order & distribution)