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Work Background
Healthy Business Training AcademyCommunications and Marketing
Oct. 2020Queensland, Australia
Tropical Public Health Services (Cairns)A/Project Officer
Apr. 2016 - Oct. 2018Cairns, QLD• Effectively managed the secretariat function of the Tuberculosis Clinical Collaborative Group to coordinate official bi-annual international meetings between Australia and PNG. • Liaised with Health Service clinicians to prepare Business Cases for funding and policy and procedure documents. • Supported clinical experts within the Sexual Health Team to develop, promote and implement the North Queensland Aboriginal and Torres Strait Islander Sexually Transmissible Infections Action Plan 2016-2021. • Participated in the Zika Project Team by providing sound communication and media support.
Cairns and Hinterland Hospital and Health ServiceA/Consumer and Community Engagement Coordinator
Jul. 2015 - Apr. 2016Cairns, AustraliaCommunity Engagement
• Targeted key community stakeholders and empowered the Health Service’s Community Consultation Committees to become the peak advisory committees to the Board. • Launched and implemented the first Queensland Health Aboriginal and Torres Strait Islander Health Community Consultation Committee • Achieved the Standard 2 Community Engagement Accreditation requirements with no recommendations. Promoted the establishment of a Youth Mental Health Service and managed community expectations and concerns. • Coordinated and delivered the successful official opening of the Cairns Community Care Unit which gained extensive positive media coverage.
• Built the reputation of the Board by launching the Board Road Shows, enabling our Board Members to be prepared when meeting internal and external key stakeholders at our regional facilities
Cairns and Hinterland Hospital and Health ServiceSenior Public Affairs Officer
Oct. 2011 - May. 2014Cairns, AustraliaMedia and Public Relations
• Successfully guided the Health Service through media coverage of natural disasters, public health outbreaks, a corporate restructure and other contentious issues in a highly politicised and emotive environment. • Provided expert and sound advice to Board Members, the Chief Executive, members of the Executive Team, and nominated spokespeople on all communication and media queries. • Undertook research and authored factually written and appropriate responses which could be cleared by the Chief Executive within tight timelines.
• Arranged and prepared key speakers in response to media enquiries
• Prepared proactive media releases, alerts and community service announcements to generate positive local news coverage through print, radio, TV, online channels and trade publications.
• Authored speaking points and prepared presentations for the Minister for Health, Board Chair and Chief Executive
• Coordinated official openings and events throughout the Health Service. Conducted extensive media monitoring for trends and opportunities and prepared a monthly media analysis report for the Board. Communications
• Authored and published Health Up North a key monthly internal publication; and made enhancements to promote readership. • Drafted staff bulletins utilising our values and key messages to effectively translate information. • Conducted a Communications Audit to realise best communication methods • Prepared our Social Media Policy and Procedure which was approved by the Board to enable Go- Live of this tool
TAFE Queensland NorthA/Communications Officer
Jan. 2011 - Oct. 2011Cairns, AustraliaA/Communications Officer Media and Public Relations
• Drafted consistent, timely and proactive media releases, to generate positive local news coverage with the focus of optimising revenue streams and partnership opportunities..
• Contributed to the preparation of tailored editorial pieces in the Weekend Post Classified section.
• Contributed editorial to external newsletters and publications including: Maka Ya, Advance Cairns, Cairns Chamber of Commerce, Mareeba Chamber of Commerce, TAFE Talk Communications
• Authored six 2011 Queensland Training Awards nominations (3 regional finalists, 2 winners) • Authored Department of Education and Training (DET) ministerial briefing notes • Developed a stakeholder management plan and communications plan for James Cook University Pathway College
• Authored internal communications including: Director’s Blog, The Voice (staff newsletter), staff broadcasts Marketing
• Drafted and published advertisements and promotional material which created enthusiasm and interest. • Collaborated with each faculty to develop unique and innovative ideas for media part of the faculty’s strategic marketing plan
RediTeachSales And Marketing Specialist
Feb. 2009 - Feb. 2010Cairns, Australia• Consistently met or exceeded monthly sales targets
• Marketing responsibilities included the creation of marketing materials including brochures, flyers and advertisements, direct marketing, brand management and public relations
Smart Service QueenslandA/Events and Project Officer
Mar. 2008 - Aug. 2008Brisbane, AustraliaEvent Management: • Coordinated all aspects and managed on-site venue logistics, audio-visual requirements and program execution of agency events including: 2008 QGAP Forum, a three-day conference held in Brisbane for 68 Queensland Government Agent Program managers from rural and remote Queensland (May 2008)
Serve you right – Serve you smarter third annual national customer service summit (June 2008) SSQ Open Week 2008, a week-long open house for Smart Service Queensland highlighting agency benefits and future directions (July 2008) • Developed and maintained event budgets and worked within policy constraints (Closed the 2008 QGAP Forum project $20,000 under budget) Project Management: • Drafted and delivered on Project Management documents for events including project briefs, project plans and communications plans • Coordinated co-hosting of Serve you right – Serve you smarter with Brisbane City Council including division of responsibilities and financial obligation
• Developed and implemented project and communications plans for SSQ events in conjunction with SSQ’s overarching strategy and business plan
• Collaborated with other divisions of SSQ including the Strategy Office, Online Services Unit and Counter Services to develop a unified approach to SSQ’s marketing needs
Queensland Education and Training InternationalA/Events Officer
May. 2007 - Mar. 2008Brisbane, AustraliaEvent Management: • Celebrating International Education & Training Industry Showcase (August 2007)
• Cocktail-style awards event for 175 key industry stakeholders • New Study Queensland Website Launch (October 2007) • Indonesian Market Intelligence Seminar (Brisbane, Townsville, Cairns) (February 2008) Presentation by Indonesian education market experts in three cities for up to 90 people
• 2008 QETI Awards (pre-planning for August 2008) Marketing • Developed nominations and judging process for 35 nominees
• Liaised with media-production company, awards designer, graphic designers • Developed event materials including invitations, program book and accolades and post-event evaluation and report
• Drafted speech notes for Minister for Education, Training and the Arts Rod Welford
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