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Work Background
InovenowStartup Mentor
Nov. 2024
Globality IT ConsultingDesigner de serviço
Apr. 2024 - Sep. 2024RemotoDevelopment and implementation of customized services to meet specific client needs.
Creation of detailed and persuasive business proposals to capture new business and expand existing accounts.
Collaboration with internal teams to ensure all proposals are aligned with company objectives and capabilities.
Facilitation of workshops and brainstorming sessions to promote innovation and continuous improvement.
Conducting market research to identify business trends and opportunities.
MJV Technology & InnovationService Designer / Design Thinker
May. 2022 - Feb. 2024São José dos Campos, BrasilIn my role at MJV, I strategically employed various Design Thinking tools to meet project objectives. I conducted qualitative and quantitative interviews with internal and external stakeholders, gathering valuable data to inform our design initiatives. My responsibilities also included the thorough analysis of inputs and immersion materials to generate pertinent insights. I planned and conducted interactive dynamics with clients and users to facilitate understanding of problems and potential solutions. I was in charge of creating journeys, personas, and blueprints that guided our design strategy and allowed for a better understanding of end-users. I frequently interacted with various business areas, collaborating to ensure the alignment of the company's needs with our design solutions. In addition, I mapped out the requirements necessary for product construction, ensuring that all stages of the development process were informed by a deep understanding of the user and business objectives. Finally, I developed detailed presentations of the work carried out, enabling clear and effective communication with business areas. Competencies: Strategy, Customer Journey Mapping, Qualitative and Quantitative Research, Facilitation of Dynamics, Creation of Personas and Blueprints, Interdepartmental Collaboration, Presentation and Communication.
São José dos Campos Technological ParkDigital Consultant
Apr. 2021 - Apr. 2022São José dos Campos, São Paulo, BrazilAs a leader in digital transformation for small businesses, my role involved thoroughly reading and diagnosing the company's status, identifying areas for improvement and opportunities for digital solution implementation. I crafted strategic plans to guide small business owners through their digital transformation journey, ensuring a smooth and effective transition. Additionally, I created detailed briefings for the creative team, ensuring client needs were well-understood and reflected in the digital materials produced. I managed deadlines and supervised the execution of activities, ensuring all projects were delivered timely and within the agreed quality standards. My role also entailed overseeing the development and delivery of digital materials, ensuring these were aligned with client needs. Moreover, I conducted the delivery and feedback with the serviced companies, guaranteeing all delivered solutions met their expectations and contributed to their business objectives.
FIA Business SchoolAgente de Mercado
Nov. 2020 - Mar. 2021Guaratinguetá, São Paulo, Brasil
Sebrae Local Innovation Agent
Feb. 2019 - Jul. 2020São José dos CamposIn 2019, I had the privilege of assisting 19 diverse companies in fostering innovation within their business models, leading to the creation of unique products and substantial market impact. My contributions helped these companies navigate uncharted territories, such as entering novel market niches and sparking startup initiatives. One notable achievement includes guiding a company to pioneer an entirely new market niche. This venture started as a program experience and evolved into a flourishing startup, demonstrating the transformative power of innovative thinking. Another significant accomplishment was implementing a loyalty system for a client, resulting in a substantial sales growth. This unprecedented surge not only invigorated their trade but also set a new benchmark for future operations. Additionally, I helped facilitate sustainable growth in service sales by exploring and activating previously untapped channels. By utilizing these undiscovered avenues, we achieved consistent expansion in the client's service sales, illustrating the benefits of non-traditional strategies. These experiences testify to my ability to facilitate change, drive growth, and generate results through innovative approaches.
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