Westwood CollegeRetention Coordinator
Mar. 2009 - Nov. 2011Westminster, CO• Created complex reports and spreadsheets with MS Excel utilizing complex formulas, pivot tables, and format tools.
• Used multiple databases and related queries for collecting and analyzing attrition data, student surveys and building complex metrics for student services
• Collaborated with project management team on implementation of initiatives
• Developed diverse ways to analyze retention data including forecasting and projecting attrition numbers by month and term, students academically at risk, and drop reason. • Presented findings to executives and management, as well as participating in process improvements
• Worked with a student population of up to 250 to audit degrees, track performances, and advise/coach at-risk students to improve retention and performance