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Work Background
BROADWAY VENTURES, LLCNetwork Administrator
Apr. 2023Champaign, Illinois, United States · On-siteProvide support for a highly secured network and research users using all skills previously honed, in addition to Bomgar/BeyondTrust remote access, Cisco AnyConnect/ISE troubleshooting, and using Confluence and SolarWinds WebHelpDesk to provide service and documentation.
SAICPC Support Specialist
Oct. 2022 - Apr. 2023Champaign, Illinois, United States · On-siteProvide support for a highly secured network and research users using all skills previously honed, in addition to Bomgar/BeyondTrust remote access, Cisco AnyConnect troubleshooting, and using BMC Remedy and Sharepoint to provide service and documentation.
Swift Fuels, LLCProcess Analyst
Mar. 2019 - Dec. 2020Lafayette, Indiana Area · On-site- Documented and brought online a fuel reactor catalyst research rig that we managed for the nearby R1 research university.
- Managed 20 computers and network attached storage for 10 employees (several research stations).
- Assisted with other fuel processing and miscellaneous tasks as needed.
- Assessed a decade of stockpiled equipment for usefulness as parts, removed hard drives of computers to be disposed of, and brought the remaining devices and components to be recycled.
- Set up and managed 16 cameras to secure facilities and monitor long-term experiments.
theITSupportCenter, LLCCertified Tech Advisor
Nov. 2018 - Feb. 2019
Engineering Computer Network at Purdue UniversitySystems Engineer
Jul. 2015 - Nov. 2018West Lafayette, IndianaSupported the professors, staff and students of the Purdue Polytechnic Statewide sites (small Purdue Polytechnic departments embedded at 8 Indiana University and industry locations throughout Indiana), and worked to migrate their computers from the old decentralized Norton Ghost-based deployment with a separate AD to an SCCM-based deployment that is fully integrated with the central ECN Active Directory.
Engineering Computer Network at Purdue UniversityAssistant Systems Engineer
Jan. 2012 - Jun. 2015West Lafayette, IndianaSupported the professors, researchers, administrators, staff and students of the College of Engineering, College of Technology, Vice President of Research, and Discovery Park with computer troubleshooting, purchasing, and implementation on Windows 7, Linux and Mac OS X computers.
Purdue UniversitySite Operator
Oct. 2009 - Dec. 2011West Lafayette, Indiana• Handled high-pressure, time-intensive repair, reimaging of computers, and technical assistance for professors teaching classes. • Performed all the duties of Senior Lab Assistants, plus supervision of Senior Lab Assistants.
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