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Work Background
Associate Financial Representative
Northwestern MutualAssociate Financial Representative
Aug. 2018Greater Chicago Area• Participate with the support of employing financial advisor in various activities of the sales cycle for non-securities products• Contact clients, prospects and centers of influence for appointments and referrals to generate interest in non-securities related products• Meet with clients to complete non-securities insurance related applications• Actively participate in conservation of existing non-securities business• Review insurance applications, conversions and policy changes for completeness and accuracy• Arrange medical, paramedical and any exams necessary for underwriting• Provide current status and account values for non-securities related accounts• Contact and advise clients regarding late payments and other non-securities sales and service related issues• Consult with clients on impact of changes to non-securities related products• Process incoming non-securities related insurance service requests from clients (address changes, bank change information, loan requests and ISA service inquiries)
Quality Control Supervisor
tag - Trade Associates Group LtdQuality Control Supervisor
Jul. 2016 - Feb. 2018Greater Chicago AreaCreating and implementing testing protocols for product to ensure products meet US standards such as FDA, CPSD, CPSIA, ASTM, etc. Create testing requests; deal with both vendors and testing agencies/labs to ensure testing is performed accordingly. Receive and approve testing invoices. -Focus on quality issues that arise pre-production, during production, in-transit/shipping, arrival in warehouse, shipping to customers, etc. Review factory inspection reports, comment and respond with suggestions and/or solutions to the issues found. -Negotiate with vendors for reimbursement and/or replacement of goods, issue charge backs. -Work closely with warehouse staff for receiving, quality inspection, production team to keep orders moving smoothly through our distribution center. -Work closely with overseas offices, taking the lead on quality and production issues.
-Work with designers and product managers to ensure product and product labeling/packaging will meet federal standards, create and/or revised when necessary. -Keep track of vendor registrations, vendor licenses to ensure overseas vendors are in compliance and can sell product in the US.
Office Manager
Malia DesignsOffice Manager
Jun. 2014 - Jul. 2016Chicago, IllinoisMalia Designs is a socially responsible Fair Trade brand that designs and sells handbags and accessories. Our products are handcrafted in Cambodia and every purchase helps to fight Human Trafficking. (Credit to company website). I was responsible for customer service, updating the website, online sales, design and inventory planning. Also staffed and set up trade show booths and markets.
Owner Operator
mo cleaningOwner Operator
May. 2012 - Jan. 2015IllinoisClean out and rehab foreclosed houses and assist in property preservation. Work with real estate agents to stage properties for sale. Managed a crew of 5-10 people.
Field Interviewer
WestatField Interviewer
Apr. 2012 - Apr. 2013IllinoisRecruit and collect data from study participants for a year long, nationwide research project with the Department of Public Health.
Hostess
Q&M Research ServicesHostess
Jul. 2010 - Apr. 2012Responsible for orchestrating flow of participants and compilation of data in market research projects with major corporations.
Tax professional
H&R BlockTax professional
Dec. 2004 - Apr. 2010Chicago suburbs

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