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Work Background
Northwestern MutualAssociate Financial Representative
Aug. 2018Greater Chicago Area• Participate with the support of employing financial advisor in various activities of the sales cycle for non-securities products• Contact clients, prospects and centers of influence for appointments and referrals to generate interest in non-securities related products• Meet with clients to complete non-securities insurance related applications• Actively participate in conservation of existing non-securities business• Review insurance applications, conversions and policy changes for completeness and accuracy• Arrange medical, paramedical and any exams necessary for underwriting• Provide current status and account values for non-securities related accounts• Contact and advise clients regarding late payments and other non-securities sales and service related issues• Consult with clients on impact of changes to non-securities related products• Process incoming non-securities related insurance service requests from clients (address changes, bank change information, loan requests and ISA service inquiries)
tag - Trade Associates Group LtdQuality Control Supervisor
Jul. 2016 - Mar. 2018Greater Chicago AreaCreating and implementing testing protocols for product to ensure products meet US standards such as FDA, CPSD, CPSIA, ASTM, etc. Create testing requests; deal with both vendors and testing agencies/labs to ensure testing is performed accordingly. Receive and approve testing invoices. -Focus on quality issues that arise pre-production, during production, in-transit/shipping, arrival in warehouse, shipping to customers, etc. Review factory inspection reports, comment and respond with suggestions and/or solutions to the issues found. -Negotiate with vendors for reimbursement and/or replacement of goods, issue charge backs. -Work closely with warehouse staff for receiving, quality inspection, production team to keep orders moving smoothly through our distribution center. -Work closely with overseas offices, taking the lead on quality and production issues.
-Work with designers and product managers to ensure product and product labeling/packaging will meet federal standards, create and/or revised when necessary. -Keep track of vendor registrations, vendor licenses to ensure overseas vendors are in compliance and can sell product in the US.
Malia DesignsOffice Manager
Jun. 2014 - Jul. 2016Chicago, IllinoisMalia Designs is a socially responsible Fair Trade brand that designs and sells handbags and accessories. Our products are handcrafted in Cambodia and every purchase helps to fight Human Trafficking. (Credit to company website). I was responsible for customer service, updating the website, online sales, design and inventory planning. Also staffed and set up trade show booths and markets.
mo cleaningOwner Operator
May. 2012 - Jan. 2015IllinoisClean out and rehab foreclosed houses and assist in property preservation. Work with real estate agents to stage properties for sale. Managed a crew of 5-10 people.
WestatField Interviewer
Apr. 2012 - Apr. 2013IllinoisRecruit and collect data from study participants for a year long, nationwide research project with the Department of Public Health.
Q&M Research ServicesHostess
Jul. 2010 - Apr. 2012Responsible for orchestrating flow of participants and compilation of data in market research projects with major corporations.
H&R BlockTax professional
Dec. 2004 - Apr. 2010Chicago suburbs
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