Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Managing Director
The Epitome GroupManaging Director
Oct. 2022London Area, United KingdomI lead a curated network of associate consultants, technology architects, and software developers to deliver process optimisation with purpose – blending methodologies with pragmatic AI integration for UK micro, small and medium sized businesses. Core Expertise End-to-End Process Management- Directing cross-functional teams to streamline operations from supply chain logistics to customer experience touchpoints. Cost & Efficiency Analytics - Overseeing initiatives that consistently identify 20-35% savings in legacy workflows across 50+ client engagements. Scalable Workforce Solutions - Architecting growth frameworks for organisations ranging from solo startups to enterprises. Evolution with AI While preserving our BPO heritage, I now spearhead.... AI-Assisted Process Mapping - Deploying machine learning models that surface optimisation opportunities 3x faster than manual audits. Intelligent Automation Hubs - Transitioning 200+ rule-based workflows annually to AI-driven systems with 92% accuracy. Predictive Bottleneck Analysis - Implementing risk-forecasting tools that protect client margins 6-8 weeks pre-impact. Why Clients Engage Our Consortium BPO Veterans - Guiding teams with 150+ collective years in enterprise process design. AI Transition Governance - Ensuring phased automation adoption with zero downtime guarantees Future-Ready Roadmaps - Co-authoring rolling 24-month strategies where AI scales alongside, not instead of, human expertise. For Leaders Who Value ✓ Proven optimisation frameworks refined over 500+ projects. ✓ AI integration moving at your risk tolerance and ROI horizon. ✓ 30-45% reduction in repetitive task workloads within 6 months. ✓ Compliance-engineered automation pathways.
Joint Managing Director
INTERACTIVE MEDIA GROUP LIMITEDJoint Managing Director
Feb. 2016Epsom, England, United KingdomJoint Managing Director of a Group of Companies operating in the UK technology integration market. Arcstream Ltd - https://www.arcstream.co.uk/ Philharmonic AV Ltd -https://www.philharmonicav.com/ Integrated Logic Ltd - https://www.integratedlogic.co.uk/ HD Golf UK -https://hdgolfuk.com/
Senior Business Development Director
ToshibaSenior Business Development Director
Feb. 2015 - Nov. 2015WeybridgeTasked with delivering the profitable sales and marketing mix of the complete range of Toshiba Professional Displays to the UK, Ireland and Nordics.
National Sales Manager
PanasonicNational Sales Manager
Nov. 2010 - Dec. 2014BracknellTasked with delivering the profitable sales and marketing mix of the complete range of Panasonic professional Projectors & Displays to the UK Distribution Channel.
Project Sales Manager UK
Martin Professional A/SProject Sales Manager UK
Sep. 2009 - Nov. 2010Bermondsey, LondonResponsible for driving sales of the full range of architectural dynamic lighting products targeting directly to end users but also via lighting designers and architects. Predominant focus on the UK but across borders particularily the Middle East. National Theatre and BT Tower amongst key project and commercial successes.
Contract Sales Manager
R & P ServicesContract Sales Manager
Sep. 2009 - Oct. 2010London Area, United KingdomFreelance Sales Manager selling projects, contracts and IT Services for various B2B small businesses across the South East.
Owner
ME & MY COACHOwner
Sep. 2008 - Nov. 2010United KingdomThe owner of a 1-to-1 football coaching business managing a network of FA qualified coaches who provided personalised training to footballers aged 6 to 18 across the UK. The role involved strategic planning, operational management, marketing expertise and a deep understanding of football coaching methodologies.
Systems Sales Consultant
Smartcomm LtdSystems Sales Consultant
Jan. 2005 - Aug. 2009High Wycombe, BuckinghamshireTasked to deliver the sale of high end residential and commercial AV integration projects across the UK and Europe. Delivered consistent monthly turnover and margin across varied projects with varying levels of product and complexity. Set up a Communications division which offered mobile, ISDN, broadband and email services to the broad base of retained clients. Carried out 6 months of due diligence and extensive research into developing a middle east operation from a base in Dubai's Internet City.
Sales and Marketing Manager
Info-lincSales and Marketing Manager
Aug. 2003 - Jan. 2005Ingatestone, EssexPredominantly tasked with managing the key sales proposition to multi dwelling housing developers across the UK supported by a small team of 5. Additionally, managed and delivered the multi layered marketing brief.
Corporate Hospitality Sales Manager
Fulham FCCorporate Hospitality Sales Manager
Dec. 2001 - Jan. 2003London, United KingdomInitially within a team drove all commercial sales for FFC in transition from Craven Cottage to Loftus Road. Team was responsible for Advertising, Sponsorship, Hospitality and Events both in sales and delivery. Eventually assumed responsibility for managing corporate hospitality sales before departing.

Requests

Touchpoint image
0
Personal Pitch
Offer: Tailored Business Consultancy & Project Execution in Sales, Marketing & Operations
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
See more people like Richard on Intch
Sales & BizDev
363898 people
24
Founder @ Bentley Mills
25
Director @ Circadian Global Forwarding Ltd
19
Project manager @ Zois Energy limited
Sales & BizDevHead of Growth
43752 people
19
Project manager @ Zois Energy limited
20
Project and business Manager
18
Financial Consultant @ Standard capital corporation