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Work Background
Proper Days LLCVice President Operations
Jul. 2024Phoenix, Arizona, United StatesOversee day-to-day company operations. Define and implement operations strategy, structure, and processes. Manage the quarterly and annual budgeting process and P&L responsibilities. Monitor performance to proactively identify efficiency issues and propose solutions at a Start up Consulting Business focusing on Commercialization and Human Resource Operation. Licensed Realtor
ofiCommercialization and Customer Operations Director
Jan. 2023 - Jul. 2024United StatesLead and manage a team of product commercialization leaders, providing guidance, mentorship, and support to ensure their success and professional growth. Drives overall product strategy (buy/build/partner) to meet corporate growth targets over the next 3 years. Leads quarterly business reviews of product commercial health, competitive position, and key focus areas. Drives M&A product and partner recommendations and product functional diligence in partnership with corporate strategy leaders. Leads market discovery and market-research to identify pervasive market problems and propensity to pay. Leverages data and market expertise to influence organizational direction and corporate strategy. Evangelizes product differentiation and innovation internally and externally, including industry analysts, industry awards, client advisory boards, user groups, and prospects. Collaborate with cross-functional teams, including product management, marketing, sales, and customer success, to ensure alignment and successful execution of commercialization plans. Define and track key performance indicators (KPIs) to measure the success of product commercialization efforts, and provide regular reports to senior leadership. Lead the development of compelling product positioning and value propositions that resonate with target customers and differentiate in the market. Collaborate with the marketing team to develop and execute marketing campaigns, sales collateral and provide product training, sales tools, and deal support to drive successful product adoption and revenue growth. Enable organization to serve as the primary partner for sales and marketing for enablement and deal support.
AGS Safety & SupplyRegional Territory Manager
Mar. 2022 - Jan. 2023United States
HOLSUM BAKERYSr. Sales Director
Jun. 2017 - Mar. 2022Chandler, Arizona
Arizona Nutritional Supplements (ANS)Project Manager
Dec. 2014 - Sep. 2015Establish and build relationships with current and potential customers in an effort to close sales. Evaluate and anticipate needs, while providing outstanding customer service. Work with all company directives to ensure final product meets and exceeds both customer and company’s expectations.
The Giving TreeManagement Director
Jan. 2013 - Dec. 2013Phoenix, Arizona, United StatesManage and coordinate dealer partner activities to drive growth of both existing dealers and new dealer partners to achieve sales targets of commercial and residential outdoor power equipment products Leverage available resources to achieve territory penetration and market share growth based on market opportunity Manage business with existing dealer partners through development of account specific strategies to protect and grow Ariens Company’s business and share position within the dealer Achieve territory growth through the development of new profitable business by building and maintaining sales pipeline of new dealer prospects in the territory Provide management with regular feedback about the territory including sales forecast, market trends, competitive analysis, partner assessments, territory opportunity, etc. Manage territory development through implementation of sales and marketing initiatives to drive organic growth and incremental sales and profit Engage and support dealers in all aspects of the sales cycle including prospecting, qualifying customers, presentations, proposal generation, equipment demonstrations, handling objections, and closing sales of Ariens Company products to residential customers, commercial landscape contractors, government accounts, etc.
Natural Grocers by Vitamin CottagePeople Operations
Sep. 2011 - Jun. 2017Chandler, AZPlans and directs the day-to-day operations of a grocery store. Develops strategies to improve customer service, drive store sales, and increase profitability. Ensures customer needs are met, complaints are resolved, and service is quick and efficient. Ensures all products and displays are merchandised effectively to maximize sales and profitability. Forecasts staffing needs and develops a recruiting strategy to provide optimal staffing in all areas. Expert in a variety of the field's, natural and/or Organic, concepts, practices, and procedures.
Total Wine & MoreManager of Procurement
Jun. 2004 - Jun. 2011P&L management, Training and development of both management and non-management, Administered in depth training for multiple locations, along with wine appreciation classes, Apportioned wine buying for four states and set sales plans based on procured inventory, vendor management, Scheduling, front end cash management, receiving, Full management capabilities in a BigBox environment with yearly gross +$10 million.
L'Occitane en ProvenceArea Manager
Apr. 2002 - May. 2004Charlotte, North Carolina AreaManagement training and reviews, Sales training, Recruiting, HR field operations, Build and set Sales goals, inventory management, Sales training, Recruiting, HR field operations, Successfully opened new locations Provided premier customer service training and face-to-face customer service/support within high-volume Boutique stores
US Army98cil
Jun. 1994 - Aug. 1998Signals Intelligence Analyst and linguist Held TSCI security clearance
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