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Work Background
talixoChief Operating Officer | COO
Jan. 2024Berlin, GermanyC-level member. Responsible for delivering company growth expectations via best in class fleet account management, customer service, and dispatching operations. Run special projects globally while managing all aspects of operational and cultural change. Main topics: Relationship management, strategic account planning, product | tech enhancement, AI adoption.
GetirVP | Regional Ops Performance | Europe
May. 2023 - Dec. 2023Berlin, GermanyMember of the senior leadership team. Responsible for delivering cost savings and service levels improvements via x-cross country standardisation, performance management, network optimisation, and algorithm setting improvement. Run projects in the dark-store network while managing all aspects of operational and cultural change. Main topics: Planning, forecast, scheduling (riders and WH staff), IB and OB processes, space management, and algorithm setting definition. Getir is a Turkish startup company founded in 2015 that offers on-demand delivery services for grocery items and a courier service for restaurant food deliveries, accessed via a mobile app. In March 2022, Getir announced that it had raised US$$768 million in its Series E, valuing the company at nearly $12 billion.
GorillasHead of Operations | Netherlands (Ad Interim - supporting role)
Aug. 2022 - Nov. 2022Berlin, GermanyAd interim. Responsible for performance across NL dark-store ops, financial, and quality metrics within an org of 1000+ employees (riders and WH associates). Main activities: support teams in the day-to-day management, attend daily KPI meeting, peak management, and rider performance management.
GorillasVP | Global Production System (Acquired by Getir)
Apr. 2022 - Apr. 2023Berlin, GermanyMember of the senior leadership team. Responsible for delivering cost savings and service levels improvements via tech | product and performance management. Run projects in the dark-store network x-cross 5 EU countries while managing all aspects of operational and cultural change. Domain leader for P&E tech. Main topics: Planning, forecast, scheduling (riders and WH staff), IB and OB processes, and space management. We are Gorillas. We’re on a mission to change the way that you do groceries. We believe that in a world where we have the technology to go to the moon, grocery shopping has to be radically faster and far more convenient. With an emphasis on high-quality, locally sourced products, our offering includes a wide selection of fresh fruits, dairy, vegan products & cooled drinks, plus unique selections from our local community partners. Born out of a love for cycling and a desire to bring about change, Gorillas is redefining an entire industry from the ground up. Until recently, groceries delivered to your door in minutes was a concept that was almost unimaginable. Today, our rider crew makes magic happen on the daily.
REEFSVP | Head of Fulfilment and Logistics
Nov. 2021 - Mar. 2022Miami, Florida, United StatesAdded to previous role: responsible over middle and last mile build functions within the REEF Fulfilment Network.
REEFSVP | Head of Fulfilment
Aug. 2020 - Oct. 2021Miami, Florida, United StatesResponsible for building the REEF Arterial Fulfilment Network. Real estate, Design and development, Network design, and REEF operating system are the main functions. Main focus on following capabilities: capacity and space management, fulfilment operations, inventory management, warehouse management, order to fulfilment processes. REEF’s mission is to connect the world to your block. We transform under-utilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences. With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America. Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.
SpotahomeGeneral Manager | Italy
Jul. 2019 - Jul. 2020Milan, Lombardy, ItalyOwner of the Italian market P&L. Responsible for business growth in a scalable and profitable way. In charge of: sales and supply acquisition processes, offline marketing strategy and execution, driving demand via commercial and marketing partnership, and optimisation of booking internal processes. Founded in 2014, Spotahome is the first platform designed for direct booking of accommodation of 30 days or more. With the mission of reinventing real estate making it transparent, instant and exciting; loved at last, Spotahome operates in 7 different countries and 10 cities across the EMEA region, with a headcount of 300 people from over 30 different nationalities. Spotahome has raised a total of $72 million. It is a private series B company backed by Kleiner Perkins, Passion Capital and Seaya Ventures as main investors.
AmazonHead of Direct Fulfilment (Drop ship) | EU
Oct. 2018 - Jun. 2019Luxembourg, LuxembourgLeader of the Amazon retail part of the business where vendors fulfill directly to customers across Europe, including driving Amazon prime selection and customer experience. Own the European P&L. Responsible for all aspects of sales, technology, customer experience, and operations
AmazonSenior Manager Operations Development
Apr. 2016 - Sep. 2018Luxembourg, LuxembourgMember of the senior leadership team within ACES (Amazon Customer Excellence System) organization. Responsible to drive transformation programs in the fulfillment network across seven EU countries managing all aspects of operational and cultural change from scoping to implementation. Lead team of 25+ change professionals with a project portfolio for ~$40M in productivity improvements yearly.
McKinsey & CompanyEngagement Manager | Operations Expert
Jul. 2015 - Mar. 2016Milan, Lombardy, ItalyLeader of a deep business transformation for a logistic client both from operations and cost prospective, across multi business units and European countries.
McKinsey & CompanyOperations Specialist
Mar. 2013 - Jun. 2015Milan, Lombardy, ItalyMain activities:
- Development of purchasing strategies for an A&D (Aerospace & Defense) client
- Execution of a 6 months transformation process for an engineering organization in order
to reduce requisition costs
- Lean restructuring / crisis management effort to increase client contribution margins
- Creation of knowlegdge nuggets within manufacturing and product development service lines
CGN & AssociatesSenior Consultant
Apr. 2011 - Feb. 2013Peoria, Illinois, United StatesMain activities:
- CPS (Caterpillar Production System) deployment for first tier suppliers to improve SSP (Supplier Shipping Performances), PPM (Part Per Million), and past dues
- Leading or co-leading role in four ”100 days” VST (Value Stream Transformation) projects
- Leading or co-leading role in more than 10 RIWs (Rapid Improvement Workshops)
- RCCP (Rough Cut Capacity Planning) and PQPR (Product Quantity Product Routing) analyses Selected accomplishments/results in CGN & Associates
- At a bearings corporation: 30% WIP reduction in the assembly department, SSP increase from 46% to 53% (despite 30% increase in demand), and PPM reduction from 7113 to 3082
- At a sheet metal company: SSP increase from 41% to 97%, PPM reduction from 2109 to 524, and past due reduction to 1
Polytechnic Institute of New York UniversityGraduate Research Assistant
Jul. 2007 - Mar. 2011Brooklyn, New York, United StatesAnalytical modeling topics:
- The effective dynamic and static mechanical behaviours of hollow particle filled composites, called syntactic foams
- The effect of particle-matrix debonding on the effective properties of syntactic foams - Particle-to-particle interactions in syntactic foams
- Used Wolfram Mathematica and Fortran 70/90 for programming Experimental work:
- Sample preparation
- Mechanical testing of composite materials for flexural, compressive, and tensile properties, environmental degradation, and dynamic response
- Fracture features of tested specimens are experimentally characterized using SEM (Scanning Electron Micrography)
- Data identification is performed using ASTM standards (American Society for Testing and Materials) Numerical analysis topics:
- Theoretical results are numerically validated through FEA (Finite Element Analysis). Modeling
and stress analysis are conducted using the commercial code ANSYS 11.0
- Debonding extents at the particle-matrix interface
Federal MogulProcess Engineer
Jul. 2006 - Jun. 2007Carpi, Emilia-Romagna, ItalyMain activities:
- Feasibility analysis of NPI (New Product Introductions) or process improvements
- Supply chain analysis and management
- Process and design FMEA (Failure Mode and Effects Analysis)
- APQP (Advanced Product Quality Planning)
- Packaging manager for finished products
- Methods-time analyst
Federal-MogulLean Production Coordinator
Jan. 2006 - Jun. 2006Carpi, Emilia-Romagna, ItalyMain activities:
- Value stream mapping and waste analysis
- TPS (Toyota Production System) tools implementation like 5S and TPM (Total Productive Maintenance)
- Plant layout optimization
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