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noneSenior Customer Success Manager
Jul. 2023AVAILABLE FOR WORK. CONTRACT OR PERM.
Ensemble SystemsAccount Manager
Oct. 2022 - Jul. 2023London, England, United Kingdom
Musique de LuneMusic Producer and DJ
Nov. 2021 - Jun. 2023London, England, United KingdomPart of the Musique De Lune stable of electronic music artists with a global footprint. I am on the DJ roster as well as releasing music on the record label.
AdobeEnterprise Customer Success Manager
Jul. 2021 - Aug. 2022London, England, United Kingdom
ZephrSenior Customer Success Manager
Jan. 2020 - Sep. 2020London, United Kingdom
Code WorldwideCustomer Success Director
Jan. 2019 - Aug. 2019London, United Kingdom
Crimson HexagonSenior Customer Success Manager
Jun. 2018 - Oct. 2018London, United Kingdom
Salesforce Marketing CloudAssociate Principal Consultant, Account Director, Customer Success Group
Oct. 2015 - Jun. 2018London, United Kingdom
CognifideClient Partner
Jan. 2014 - Jun. 2015London, United KingdomOwning, uncovering and developing ongoing commercial relationships and complex programmes within a portfolio of Cognifide's digital client base, whether large web build projects, or digital transformation consulting. Primarily working with Adobe Experience Manager and associated Marketing Cloud tools and Sitecore CMS, as part of integrated client/agency teams. Programmes delivered using Agile development and delivery methodologies. Client lead and joint programme lead for Telegraph Media Group, Chivas Brothers Ltd and John Lewis Partnerships.
RightsterAccount Director - Entertainment
Nov. 2012 - Jan. 2014London, United KingdomRightster works with content owners, publishers and marketers to simplify the business of online video distribution and monetisation, helping companies build audience, accelerate revenues, reduce costs and simplify operations. I led team of content marketers and video content multichannel specialists across a portfolio of entertainment and media clients.
ORMAccount Director
Oct. 2010 - Nov. 2012Client lead and digital strategy for ORM’s TV, Music and Fashion clients, with a focus on delivering advanced digital and technology solutions, including, platform agnostic websites, iOS phone and tablet apps, enterprise level website and CMS solutions (EPiServer), Video hosting and streaming solutions (Brightcove), and Email Marketing Solutions (Pure 360), for the likes of ITV, Channel 4, Discovery Channel, PPL, Thinkbox, Red or Dead.
Feref LtdAccount Director (Solus) Redundancy Feb 2010
Jun. 2008 - Feb. 2010Work across Digital Creative, Strategy, Production, and PR for all entertainment clients on the digital side of the business, including Universal Pictures, both domestic and International, Paramount UK and International, BBC, English Institute of Sport, Entertainment One, Disney UK and International. Current remit is to grow the accounts, in growth areas such as social media, and to follow the lifecycle of movie marketing, exploiting ways to engage the consumer. Major wins: Rollout of new Paramount Pictures UK site, Bruno Online PR and Advertising, (UK and International, High School Musical 3 UK Advertising, Website and Online PR, Twilight: New Moon - Online Advertising with Media firsts.
Made Redundant end Feb 2010.
AUDIOGLIDERComposer, Musician, Producer, Remixer
Jan. 2007 - Jun. 2023London, United KingdomInternationally renowned, prolific producer, DJ & sound artist, specialising in Progressive House, Progressive Breaks, Indie Dance & Electronica. 6 artist albums and over 300 releases
Consistently supported by top tier DJs and radio stations within these genres. Monthly radio show on global station Frisky Radio.
Good Technology LondonAccount Director
Jan. 2007 - Jun. 2008Xbox Partnerships and Promotions Development and activation of EMEA wide music programme for Microsoft's video game console - Xbox 360 - programme entitled Xbox Soundtracks. Role is a strategy, consultative, coordination and activation role, managing a host of Microsoft's agencies to create, develop and run a music programme to engage with Xbox's 'player' audience, creating an emotional connection for the brand through music activity. Programme activated through partnerships with Universal Music Group on an EMEA wide level, and Samsung Electronics.. Engagement with Universal Music Group to help shortlist across 15 local markets. Negotiate with Universal Music to develop concept of an Xbox Soundtracks album across markets. Role 50% retained with other time used on project work, pitches and business development across the company.
Development and activation of Xbox LIVE gaming festival - Xtival. Opportunity to grow paid subscriber base by creating limited window to sample paid services over weekend. 25% of multiplay services were new, with a further 25% upgrading subscription. ROI of 8:1.
MoonfishSenior Account Manager - Made Redundant November 2006
Jan. 2006 - Nov. 2006Manchester / LondonWorked exclusively on the Intel account across EMEA on B2B projects although increasing amount of B2C. Intel is Moonfish's largest single account, developing front and back end solutions for the Channel as well as Newsletter communications and incentive programmes for its Resellers and Distributors. The Senior Account Manager at Moonfish maintains the client relationship for regular retained work, while upselling Moonfish core competencies to new and regular buyers. Used as an extra floating creative and strategic resource on other accounts when necessary and available. Role made redundant due to head count and budget cuts at Intel on a global level
MTV Europe Foundation LondonSenior Account Manager
Sep. 2003 - Jan. 2005Pan Euro Online Producer / Online Marketing and PR - Contract
Overseeing production of new website in 14 European languages - www.mtvexit.org , from front and back end design pitches, through to commissioning editors, coordination of translations, as well as optimisation of all creative and editorial for use across Europe. The other side of the role is to create a buzz about the new website maximising online media contacts that MTV has across Europe to produce a through the line campaign through local media partnerships and Pan Euro on air presence on MTV. I believe that the role makes me a more rounded candidate, in my understanding of the production side of the digital process, from pitches to clients, through to completion of a project.
MTV Networks EuropePan Euro Online Sponsorship Manager - European Marketing Partnerships
Mar. 2000 - Sep. 2003To liaise and coordinate with on air Pan Euro Sales Teams to develop integrated on air/ online sponsorship packages and bespoke brand experiences across MTV Europe’s expanding portfolio of websites. These packages were sold in collaboration with on air advertising and sponsorship teams. Working with creative teams both with clients and internally at MTV across 10 local MTV websites, my remit was to protect and enhance the MTV brand within the interactive arena while developing credible and cutting edge paid for content for 3rd parties who wished to associate with MTV. My role combined the commercial with the creative and client facing opportunities. Brands worked with incl. MINI, Motorola, Vodafone, Intel, Siemens/Xelibri, Puma, Electronic Arts, Nintendo, Philips, Rimmel London, Samsung. Developed online media plans for clients across Pan European network of MTV websites, using partners such as Adlink/DoubleClick network, TangoZebra and Eyeblaster.
Ministry Magazine - Ministry of Sound LondonAdvertising Executive
Nov. 1997 - Jul. 1999Music and Fashion
Part of team launching new clubbers' lifestyle magazine. Brought in because of knowledge and connections in club music, culture and fashion. Became highest revenue earner on team by the end of my term, generating at least £40K per issue. Liaised closely with music and fashion editors to bring in big brands to the relevant sections. Magazine became sector market leader while I was on the team.
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