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Work Background
Chief People Officer
BAXIMUSChief People Officer
Feb. 2022At BAXIMUS, we partner with organizations, brands & individuals to foster holistic and enduring growth through the disciplines of – Advising, Operating, and Investing. Notable accomplishments: • Transformed client’s organizational purpose and organizational structure elevating client’s AUV by $1.3M through aligning roles, mission, core values, and benefit and compensation programs. • Converted 50% of client's unprofitable units into profitable units by enhancing job applicant quality and hiring practices, including creating inclusive position expectations, selection processes, and total rewards. • Aligned and energized client’s workforce for rapid growth by overhauling People platforms within 90 days, improving staffing levels, and decreasing Department of Labor risks and labor costs. • Increased client’s annual growth potential by $10M through unifying senior leadership’s purpose, defining roles, and creating tools to align departments’ KPIs and priorities.
Vice President of Human Resources
Senior Resource GroupVice President of Human Resources
May. 2018 - Dec. 2021• Hired to develop a resilient HR infrastructure catering to multi-state locations, prioritizing cost-effectiveness while boosting engagement and addressing compliance challenges. • Improved team member retention by 8% and improved resident satisfaction by creating trust within the organization using technology to provide actionable feedback loops, develop camaraderie, gamify education, and provide inclusive communication. • Improved benefit plan design and communication, resulting in an 18% increase in benefit participation, $800k in annual savings on employer medical insurance costs, and higher employee retention. • Developed customized programming for an interactive time clock system, reducing CA wage and hour class action exposure by $2.4M, mitigating meal and rest break errors, improving employee accountability, and achieving favorable Department of Labor audit results.
Vice President of People Services
Carenet Healthcare ServicesVice President of People Services
May. 2013 - May. 2018San Antonio, Texas Area• Selected by the CEO to architect and implement an all-encompassing human resources framework, optimizing the employee lifecycle to support rapid growth including enhancing compliance and boosting operational efficiency. • Increased qualified candidate flow by 43% improving the applicant tracking system, job postings, and referral programs, and automating processes which enabled the organization to increase its employee count by 400%. • Achieved an $8.2M reduction in labor-related costs by resolving penalties, mitigating Department of Labor, EEOC, and OSHA exposures, implementing policy changes, targeted leadership training, and leveraging technology for consistent adherence to regulations. • Spearheaded People initiatives to meet sharp increase in client demand for healthcare call center talent driving a 450% increase in sales.
Interim Vice President of Human Resources
Food Safety Net ServicesInterim Vice President of Human Resources
Jan. 2012 - Apr. 2013San Antonio, Texas Area• Contracted to lead a critical turnaround initiative, prioritizing rebuilding trust between the organization and the CEO, while overhauling people practices improving performance and addressing regulatory challenges. • Overhauled communication, performance management, compensation, and recognition programs to align with position expectations and company goals, reinstating trust within the company enabling the owner to resume the CEO position. • Optimized labor models, revamped hiring processes, and restructured compensation plans, reducing the "time to fill" open positions by 30% resulting in improved product consistency and a significant increase in customer demand. • Repaired relations with enforcement offices and revamped compensation and affirmative action practices, eliminating $250K in OFCCP penalty exposure and enabled the company to continue generating contracted revenue.
Human Resource Leader
Steak 'n ShakeHuman Resource Leader
Sep. 2010 - Jan. 2012San Antonio, Texas Area• Selected by CEO to revamp all HR functions following a hostile takeover, with the primary objective of orchestrating a seamless transition towards company profitability. • Redefined unit-level roles, established realistic KPIs, and designed supporting bonus programs, resulting in an approximate 11.5% increase in manager retention. • Revitalized the employee brand, people messaging, recruitment resulting in a 20% increase in candidate flow, and consistent, competent leaders operating each unit. • Restored unit level operating pride by improving crew retention and reducing manager-in-training (MIT) needs by approximately 45%, resulting in improved performance and training savings of $2M.
Executive Vice President of Human Resources
Buffets, Inc.Executive Vice President of Human Resources
Jan. 2006 - Feb. 2010Greater Minneapolis-St. Paul Area• Hired to bring innovation to human resources practices to improve organizational profitability. • Created a transparent, trust-based environment, improving employee retention rate to 7.5% above the industry standard, improving operations, and reducing labor costs. • Conducted HR due diligence for a $1B acquisition; the risk assessment secured a $30M purchase price reduction and achieved an additional $30M in vendor synergy savings. • Reduced employee-related risk exposure and legal costs by $35M though aggressive litigation management and development of new, proactive performance management systems.

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