Jill Dickinson - Customer Service/Coordinator, Johnson & Wales University

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Work Background

Johnson & Wales UniversityFinancial Planning Counselor

Feb. 1997 - Jun. 2017Providence, RI

Johnson & Wales UniversityStudent Loan Default Coordinator

Dec. 1999 - Jun. 2007Providence, RIManage population of over 10,000 student loans for errors to be corrected. Monitored borrowers who were considered high risk for defaulting. Collaborated with internal departments and external vendors regarding loans and education. Coordinated loan education sessions to be conducted three times a year. Sat on the Hospitality Retention Committee for 5 years to identify high risk students who were in jeopardy of withdrawing; worked with other departments to try to retain those deemed high risk.

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