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G&G AdvocacySenior Manager - Business Development
May. 2024 - Jan. 2025South Africa, Cape Town"Turn eLearning into your competitive advantage." Everything we do at G&G Advocacy™ is shaped by living and breathing our values. Whether that's giving back to our communities, committing to quality, being innovative or serving our clients to the best of our ability, you'll see our values running like a golden thread through our work and our actions. For our customers and for our people, we're shaping futures. 1. Senior Business Development Manager
- Self-assured, proactive hunter-type sales mentality.
- Consultative, solution-focused approach.
- Prospecting for new opportunities.
- Successfully close deals, demonstrating a skilful balance between our solution and adding business value to our clients. 2. Responsibilities
- Sole responsibility for end-to-end execution and achieving of new business targets and sales revenue.
- Drive new business revenue by securing corporate and multinational clients across South Africa and the EMEA region. - Develop and execute a new business development plan in consultation with senior leadership
- Research, build and manage our prospect database utilising CRM
- Develop consistent sales pipeline of qualified prospects
- Build and manage a process to ensure continual engagement with potential clients
- Identify, build, and manage long-term relationships with prospects
- Presence and participation at corporate eLearning and related events and conferences - Write and prepare new business proposals in collaboration with senior leadership
- Follow up and report on all leads, prospects and opportunities
- Weekly and monthly sales / revenue reports
- Negotiate commercial terms on behalf of the company for new accounts
- Perform other duties as assigned
Evalex Talent SolutionsManager - Business Development
Mar. 2023 - Apr. 2024Johannesburg Metropolitan Area"Partnering to Realise People Potential" With over 40 years of industry experience, Evalex delivers extensive assessment, talent management and leadership development solutions to identify and realise people potential. These solutions integrate with each other in an ecosystem that provides our clients with reliable and valid information to enable sound talent decision-making." 1. Manager - Business Development
- Formulating new relationships with HR/L&D/Recruitment/C-Suite
- Trusted Business Advisor to clients and assisting them in solving their 'people' problems'
- Empowering clients by sharing information on our unique and established talent management solutions
- Understanding clients' needs and strategy
- Advising clients on how to manage industry trends and challenges with best-practice approach
- Commercial lead for Elea (Evalex Leadership Evolution and Accelerator)
- Commercial lead for VIA (Video-Interview Assessment)
- Growing Elea/VIA across Africa and internationally 2. Primary responsibilities
- Development and growth of the business solutions both locally and internationally
- Marketing and social media strategy
- Client relationship management of OMT Partnership Model both locally and internationally
- Account, Client and Project Management
- Client retention
- Business development
- Facilitation of training
- Consulting - Feedback to line and candidates
- Presentations internally and externally
- System coordination
Qatar AirwaysBusiness Psychologist
Mar. 2022 - Mar. 2023Doha, QatarExplore our boundless world | Together everything Is possible 1. Recruitment Selection and Assessment Business Partner
Possess assessment, selection and talent expertise across Qatar Airways Group to ensure that the organisation adheres to global standards, professional requirements and a positive candidate experience. This role entails working across a number of stakeholders to utilise the selection and assessment framework. 2. Primary responsibilities
- Manage the selection decision making strategy so that all positions within the Qatar Airways Group have a set selection criteria – competencies, people, process and tools
- In conjunction with other team members, facilitate the management of assessment and selection tools to ensure that candidates can be assessed within objective selection processes against an agreed criteria as aligned to our Employee Value Proposition
- Facilitate the administration, reporting, feedback and data analytics of psychometric tools for selection purposes
- Administer, manage and update a set of assessment centres for volume positions, specialist and executive positions
Competently Talent SolutionsBusiness Development Manager
Apr. 2021 - Oct. 2021South AfricaAnalyse | Design | Assess
The most comprehensive and customisable hiring assessment solution The vision is to streamline organisations' recruitment processes, together with adding quick, accurate, and valuable information to compliment the decision making process. 1. Business Development Manager
Leading efforts to establish and retain business growth opportunities. Primarily obtaining new clients and fostering business relationships to increase revenue. 2. Primary responsibilities
- Delivering an effective business development strategy
- Gaining market share in the workplace assessment space
- Identifying and winning new client relationships
- Present to and consult with mid and senior level management on business trends
- Illustrate and inform current and potential clients on new services, products and distribution channels
- Identifying key accounts
- Fostering familiar relationships between clients and the business development team
- Following up on client leads
- Being knowledgeable about products and services offered by the business
- Suggesting new projects such as product development to tap into new markets
- Assisting with investment and financial decisions to benefit the company
- Being aware of market trends and competitors
- Maintaining a positive attitude that inspires co-workers and clients to grow the business
- Partnering with clients and becoming their Trusted Business Advisor Together with our technology partners we have developed various solutions which can stand alone or be integrated into your organisation's talent management systems. We thus provide organisations with a web-based skill-testing service.
Specifically, assessment application lets hiring and training managers configure tests from our extensive subject library to match their hiring and training needs and reduce the risk of hiring failures and discrimination litigation.
Deloitte South AfricaBusiness Development Manager
Mar. 2021 - Oct. 2021South AfricaHelping employers drive corporate performance by optimising design, delivery, and management of compensation, benefits, as well as other rewards programmes. 1. Business Development Manager | Reward Consulting
Planning and overseeing new marketing initiatives. Researching organisations and individuals to find new opportunities. Increasing the value of current customers while attracting new ones. Finding and developing new markets and improving sales. 2. Primary Responsibilities:
- Assist employers across the entire spectrum of the Total Reward cycle
- Develop the Compensation and Benefits business within South Africa
- Illustrate the value these services add within organisations
- Liaise and build strong, lasting relationships with clients from a variety of industries
- Network and engage with clients and potential clients
- Client retention by nurturing existing relationships and forming partnerships
- Consult with clients to ensure that their needs are met and that they are satisfied and content with services
- Consult with different levels within organisations in order to ensure that both a professional and meaningful business partnership is upheld
- Understand clients' needs, goals and strategies in order to gain a rich perspective of the client and their personal vision
- Provide suitable solutions to clients in an advisory and professional manner
- Client centric approach Having deep expertise in compensation and benefits, we help our clients consider rewards in the context of the overall HR strategy and to focus on the optimal balance of employee value, employer cost, and risk management. Our broad business and industry experience assists in addressing complex rewards related business issues from strategy through execution. The team is able to guide, support and enable our clients across the entire spectrum of the Total Reward cycle.
Korn FerryClient Director
May. 2019 - Jun. 2020Johannesburg Area, South AfricaRETRENCHED DUE TO COVID19 “For even the most significant business challenges, people are the solution. If you have the right people in the right places and synchronized to your strategy, you will always compete." Transforming companies, empowering clients and partnering with them to diagnose and understand their current challenges. In essence, building, developing and setting up an organisation for success The Korn Ferry Assessment Solution allows clients to take an integrated approach to recruiting and managing the right talent for your business.
- Define what success looks like in a role
- Tailor our assessments to identify people who fit your criteria
- Access and personalize our market-leading content library 1. Client Director | Digital | Talent
Plans and implements sales to specific very major accounts of high strategic importance where cultivating relationships, identifying opportunities and business development skills are critical. Seen as being a unique authority in the Talent area of work and is visible and influential across the business. Has high levels of personal impact, demonstrates leadership qualities, and is inspirational to others. 2. Primary Responsibilities
Identifies opportunities, including leveraging existing contacts and generating leads in complex buying situations.
Liaises closely with regional/local account managers and develops relevant networks of senior stakeholders
Provides input into the development of procedures for an area within the organisation, then monitors the implementation of those procedures. Analyses specified problems and issues to find the best technical and/or professional solutions
Maintains and expands long term relationships and becoming the client's trusted business advisor
SHLAccount Manager | Business Development Manager
Mar. 2015 - Jul. 2018Centurion1. Account Manager | Business Development Manager
Proactively retain and develop existing client relationships and income from a portfolio of nominated clients and develop and grow new client relationships 2. Primary responsibilities
- End-to-end management of a portfolio of Enterprise accounts
- Initiates and develops strong business relationships with Senior Directors, HR and critical line management across client organizations
- Quickly gain an understanding of a client account, whether existing or new, identifying the way they work, what they expect from the company, and what opportunities exist in the client organization for the company’s offerings
- Align the company’s KPIs against the client’s expectations and needs and develop a structured account plan to achieve all goals and targets
- Establish relationships with all client stakeholders and own company stakeholders, communicating goals, objectives, and timelines clearly
- Proactively seek to grow business within each client, whether existing or new, for mutual benefit
- Manage the expectations of stakeholders using developed communication, listening, questioning, and reporting skills
- Develop and manage project and sales plans to exceed all targets whilst concurrently improving client satisfaction
- Deals with all aspects of client management, maximizing impact and optimizing results
- Build strong relationships with clients by providing them with prompt and knowledgeable support and guidance, becoming the go-to resource and their primary point of contact within the company
- Promotes and drives client satisfaction
- Prepares effectively, and research clients in advance of calls or meetings to engage effectively
- Demonstrates preparedness and credibility using insight-led sales techniques
- Paint a client-centric vision of value by effectively positioning our recommendations and capabilities in the client’s context
Profiles InternationalAssessment Client Manager | Senior Consultant
May. 2013 - Mar. 2015JohannesburgService individual clients so that they become productive and can be measured as successful through profitable income and long term business partnership.
- Training
- Providing feedback on assessments
- Client advising
- Client relationship Management - Account Management
- Relationship building
Paton TrainingLead Psychometrist | Training Course Portfolio Manager
May. 2012 - May. 2013Hyde Park1. Psychometrist
Be able to display a significant technical understanding of all the assessment tools provide – being able to provide some level of technical insight to clients and associates 2. Primary responsibilities
- Occupational assessment - Contracts with corporates
- Arranging occupational assessments (administration, report writing, feedback) 3. Course Portfolio Manager
Marketing and selling of training courses 4. Primary responsibilities
- Advertising courses on website, newspapers and other relevant media i.e. LinkedIn
- Business Development - Meeting clients face-to-face
- Relationship management
- Facilitators running the courses
- Client relationship management
- Digital marketing management
- Portfolio management
- Project management
- Account management
- Digital Marketing: “Mail shots”
- Cold-calling
- Pre/post course administration and co-ordination including
- Registering delegates on courses and handling all pre/post course delegate correspondence
- Responding to Public Course enquiries and adding potential delegates to Enquiry list and Easy (database)
- Handling pre-course assessments (if applicable)
- Arranging printing of course material and certificates or any other relevant material
- Summarising and sending evaluation forms to delegates after they have attended the course
- Event Management during Public Courses
- Making sure the Training venues are set-up according to checklist on day before Public Course commences
- Make sure reception and lounge is set up for tea breaks - Making sure facilitator is set up e.g. laptop, projector, flip chart etc.
- Welcoming delegates - Arranging tea break snacks/lunch
Si Group PtyAssociate Psychometrist
Nov. 2011 - May. 2012City of Johannesburg, Gauteng, South Africa1. Associate Psychometrist (Independent Practice)
Trained in administering and scoring psychometric assessments used to determine an individuals level of functioning in a specific domain 2. Primary responsibilities - Conducting psychological assessments for recruitment / development purposes
- Ensure that clear communication exists between myself, the client and the person(s) involved in organising the assessment
- Ensure that the client(s) being assessed are comfortable and at ease
- Ensure that the client(s) understand the assessment process by explaining the instructions verbatim - Ensure that the test materials, results and any other testing information is securely kept
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