Bank of AmericaAssistant Vice President, Banking Center Manager, II
May. 2005 - Sep. 2010Partner with LOB (managers and executives) to identify staffing needs. Provide weekly detailed reporting and communication. Responsible for maintaining the staff of 35 banking centers in South Texas and 20 in Greater New Mexico Utilize outside sourcing techniques to recruit top talent for banking centers and building a strong pipeline of candidates. Develop and maintain relationships with colleges, chamber of commerce, work force advocates, and numerous other community organizations.
Achieved 113% to goal in time to accept positions, 95% retention rate for personal bankers hired, 86% retention for tellers hired, 100% hiring manager satisfaction, 98% new associate satisfaction during hiring process. Placed 272 candidates into positions in 2011; Responsible for leading a team of 10-20 sales and service professionals to meet and exceed sales goals and service targets.