Taylor Nelson Sofres plcMD TNS Global Interactive
Jun. 2006 - Dec. 2009Created and delivered the Digital & Internet Research Strategy, business plans and budgets for the TNS Group. Advised on potential acquisitions and partnerships, managing subsequent business integrations, including board representation. Globally responsible for the sales, commercial support, marketing, product development and operations for the interactive business. • Grew online business from 10% to 35% of custom research revenues (to £200m+).
• Established new commercial and operations teams (90 people) to support the global business.
• Overall responsibility for 45 people (8 direct reports, located across 4 countries). • Increased profitability of a new strategic partner by 20% in 9 months.
• Created and launched pioneering industry-first products in ad evaluation, social media monitoring and community collaboration.