SM DigitalSenior Account Project Manager
Apr. 2021 - Dec. 2022ColombiaClient and brand development, overseeing clients such as Compañía Nacional de Chocolates, Chocolisto, Dux Brasil, Setas de Cuivá, Apasionados por el Café, Servicios Nutresa, and Escuelas Nutresa, while providing excellent customer service. My responsibilities included generating action plans and monthly reports, conducting research and participating in benchmarking processes. I actively searched for business opportunities and provided strategic support in planning and executing digital plans. I managed budgets, coordinated work teams, maintained relationships with customers and suppliers, reviewed project quality and deliverables, and presented proposals to clients.