Agustina Gómez

Coordinator

HREducationHR consultantCustomer ServiceCase ManagerClient Relations SpecialistChat SupportCustomer Care SpecialistCustomer Retention SpecialistComplaint Resolution SpecialistAssistantAdministrative AssistantSoft Skills TrainerExecutive AssistantOffice AssistantTraining&Development SpecialistAdministrative SpecialistPersonal AssistantOffice AdministratorProject CoordinatorData EntryTyping Specialist

I'm an Argentine–Italian Human Resources Analyst and Social Worker with over a decade of experience designing and leading impactful social initiatives. My professional journey has taken me through provincial health programs, municipal social services, and international volunteer projects. I've managed multicultural teams, built partnerships across sectors, and implemented solutions that improved service quality and operational efficiency. I’m particularly passionate about integrating Corporate Social Responsibility into organizational strategy, promoting sustainable, human-centered approaches. My background combines fieldwork with continuous learning, including postgraduate studies in digital marketing, circular economy, and project management. I speak Spanish fluently and have an intermediate-to-advanced level of English, which has helped me work effectively across diverse cultural contexts. With dual citizenship and a pragmatic, results-driven mindset, I'm committed to helping mission-driven organizations generate meaningful social and environmental impact.

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Work Background

Supervisor of Coordinators and Volunteer Coordinator

Projects AbroadSupervisor of Coordinators and Volunteer Coordinator

Apr. 2022 - Sep. 2024ArgentinaA cargo de coordinar y supervisar los equipos de voluntarios asignados a cada proyecto.Creación, gestión y fortalecimiento de relaciones con diversas organizaciones públicas,privadas, ONG e informales. Planificación de proyectos.

Costumer Service

Stratton Nea S.A.Costumer Service

Jul. 2020 - Mar. 2022Córdoba, Córdoba, Argentina

Municipality of CórdobaSocial Worker

Dec. 2019 - Jan. 2020Córdoba, Córdoba, Argentina2015: The call for a contest was approved by decree 3136/15 establishing all the criteria. I participated in the public contest whose final decree appeared on September 28, 2016, under No. 3523 with the annex of Order of Merit or registry of job seekers for Social Work, ranking 9th with a total of 58.67 points. April 2019: Rejection of the program due to the assumption of the new government. July 2019: Opening of Personal File 020873/2019, subject: Dissolution of the procedure foreseen in File No. 018554/2019, hiring of 01/ Social Worker for Municipal Daycare Centers. January 2020: Rejection of the program due to the assumption of the new government.

Students Issues Secretary, National University of CórdobaSocial Worker

Nov. 2018 - Mar. 2019Córdoba Province, ArgentinaSelection of Scholars. Creation of reports. Preliminary investigations. Proposal generation.

Integrar CenterSocial Worker

May. 2018 - Jan. 2019Córdoba, Córdoba, ArgentinaPreparation of social reports. Family approaches. Review of treatment strategies. Institutional audit of administrative-therapeutic follow-up.

Students Issues Secretary, National University of CórdobaSocial Worker

Nov. 2017 - Apr. 2018Córdoba Province, ArgentinaSelection of Scholars. Creation of reports. Preliminary investigations. Proposal generation.

Provincial Reference

Ministry of Health of the Province of CórdobaProvincial Reference

Jul. 2016 - Dec. 2019Province of Córdoba, ArgentinaProvincial Disability Referent for the CUS Incluir Salud (ex. Pro. Fe.) Program in the Province of Córdoba Main Responsabilities: • Assistance and authorization of benefits according to the needs of each beneficiary. • Control and follow-up of benefits. • Audits to beneficiaries and institutions. • Interdisciplinary and interinstitutional articulation. • Formulation of improvement proposals in the service provision.

COMMUNITY DOCTORS PROGRAM. Ministry of Health of the Province of CórdobaSocial Worker

Nov. 2015 - Oct. 2017Córdoba Province, ArgentinaSocial Work Degree from the Health Team of the First Level of Care. Work in the office and the community. Network management. Approach to the wide range of issues presented by individuals, families, groups, and the community in the neighborhood where the primary health care center is located.

Provincial Referent

Ministry of Health of the Province of CórdobaProvincial Referent

Feb. 2012 - Jul. 2016Córdoba Province, ArgentinaFrom February 2012 to July 2016, Provincial Referent of the Mental Health section, in the Area of Senior Citizens and Mental Health of the CUS Incluir Salud (ex. Pro. Fe.) in the Province of Córdoba. Main Responsabilities: • Assistance and authorization of benefits according to the needs of each beneficiary. • Control and follow-up of benefits. • Audits to beneficiaries and institutions. • Interdisciplinary and interinstitutional articulation. • Formulation of improvement proposals in the service provision.

IndependentSocial Worker

Dec. 2011 - Sep. 2024Provincia de Córdoba, ArgentinaConducted socio-economic reports, provided counseling and guidance for family conflicts and people with disabilities, advised projects, and provided training on various topics. Worked for: OSITAC, OSDOP, Cate.psi, Advanced Rehab., Integrar, and others, as well as evaluating scholarship applications for the Catholic University of Córdoba

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