WiproSenior Business Analyst || Client: AL Raji Bank – Digital Banking Application Channel
Oct. 2018 - May. 2019My role here was to perform elicitation, analysis, specification, and verification of business requirements. This included creating analysis of customer journeys and product functionality after the collaboration with stakeholder to arrive at the final conclusion. I acquired exposure in UAT planning, preparation, and execution, UAT coordination, and facilitation to business stakeholders, with ability to run effective workshops for client business users, along with target operating model (TOM) assessment/design as an advantage. My responsibilities included coordinating with Senior Technology Project and Technology Program Managers as well as Product Owners. During this I was applying knowledge of retail banking customer journeys including acquisition, onboarding, engagement, and servicing, with digital transformation experience in retail banking products, along with wealth management comprising asset management, middle and back office transformation, and cash management.
My work comprised of creating user story with acceptance criteria and offering details to the developers. Here, I assessed complex business flows and constantly changed requirements to help analyze test cases for the same. In the process, I garnered skills in process mapping (as-is and to-be) and impact analysis using the target operating model.