PT. Mercedes-Benz Distribution IndonesiaHead of Marketing Communications and Public Relations (MCPR)
Sep. 2022 - Sep. 2023Jakarta, Indonesia1. Reporting to the CEO, the Head of MCPR will lead the strategic marketing & communications programs and operational delivery of activity for the MB Indonesia. The role is defining and driving the brand to a range of stakeholders, tailoring messaging and developing marketing campaigns and activity.
2. Identifies short-term and long-term scheduling, budget, and resource needs, including the development and management of an annual marketing budget, expenditure spending, and other financial considerations
3. Understands key marketing performance metrics and tracking tools to provide market research, forecasts, competitive analyses, campaign results, and consumer trends in order to translate results into actionable insights for the marketing team.
4. Builds and runs the company’s demand generation strategy together with the CRM Team, leveraging inbound and outbound channels including website, email, PPC, events, Social and SEO
5. Supports the O2O (Online-to-offline) organization and develops and manages a multi-channel marketing strategy that incorporates marketing automation, digital, social and offline channels.
6. Focus on Brand and Strategy, Performance, Partnerships, brand strategy, Campaign development and management. Measures and reports performance of all marketing campaigns and assesses against goals (ROI and KPIs).
7. Manages the creative, media and other relevant agencies in order to create efficient lead-generating Customer Journeys; Creates a cross-agency taskforce.
8. Integrates the customer events in the Customer Journey process by introducing leads generating mechanisms in the events flows; Plans and implements events in order to increase the number of qualitative leads as part of regional and local marketing programs